General Practice Alliance Ltd

Associate Director of Operations

Information:

This job is now closed

Job summary

We are seeking an experienced senior leader to join General Practice Alliance (GPA), to take overall responsibility for all operational functions and services. Reporting directly into the CEO, you will work closely together to develop strategy, to deliver innovative and transformational services across Northampton.

We have grown significantly over the last three years, and this is an exciting time for our Federation as we continue to expand. You will work closely with the Operations Manager daily, as well as HR, IT, Finance and Office/ Service Manager colleagues to ensure strategy is translated into efficient operational processes and services.

In the rapidly changing arena of Primary Care, you will need to stay abreast of national and local policy to ensure the organisation is well-informed, as well as lead on key projects, in conjunction with the CEO and Operations Manager, developing efficiencies through process and system review as the organisation grows further.

You will need to be proactive, organised, emotionally intelligent, driven, resilient, love a challenge and be fabulous at prioritisation, with great people skills to succeed in this role. This will be a hugely varied and rewarding role for the right individual.

Main duties of the job

Please see full Job Description in the supporting documents section

For an informal discussion regarding the role please email Sarah Deeks, sarah.deeks1@nhs.net, to arrange a convenient time to speak.

Please note that we reserve the right to close this vacancy early if we receive a large volume of applicants.

First interviews: 30th November/ 1st December

About us

General Practice Alliance (GPA) is a medium sized organisation, and rapidly expanding GP Federation based in Northampton, leading the transformation of equitable healthcare across the town and beyond. The membership is a collective of 21 GP practices and covers a patient population of approximately 210,000.

Website: https://northantsgpalliance.com/

Our working environment is friendly and relaxed, and you can choose between a mixture of home and office-based working.

In return for your fantastic people skills and hard work ethic, we offer a unique set of rewards and benefits:

  • NHS Pension
  • Employee Discount Schemes Youll have access to a range of exclusive benefits such as the Blue Light Card which provides members with access to over 15,000 discounts online and on the high street!
  • Wellbeing Offer including and Employee Assistance Programme, Wellbeing portal, Feeling Good app.

Details

Date posted

31 October 2022

Pay scheme

Other

Salary

£60,000 to £65,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A1341-22-3929

Job locations

129 Hazeldene Road

Northampton

Northamptonshire

NN2 7PB


Job description

Job responsibilities

Primary Duties and Areas of Responsibility

(please refer to full Job Description in supporting documents section)

  • To provide strong senior leadership across all operational and clinical services, building and developing effective relationships with stakeholders, both inside and outside the Organisation including Board members, other senior colleagues, and healthcare system partners.
  • To work closely with the CEO to define and deliver a sustainable workforce strategy for the Organisation and Primary Care in Northampton.
  • To take responsibility of the management of the Operations Manager, Associate Director of Nursing and Quality, Principal Clinical Pharmacist, and other senior colleagues as required, undertaking human resources and development processes.
  • To have overall accountability for efficient operation of all central organisational functions.
  • To deputise for the CEO in their absence on operational matters, supporting the Board and teams as necessary.
  • To lead on risk management, ensuring mitigation processes and procedures are embedded.
  • To implement standards of service delivery and performance tor GPA services, developing KPIs and providing high level reports as required.
  • To take overall responsibility for contract management, ensuring responsibilities and KPIs are met.
  • To work closely with Finance colleagues to ensure budgetary requirements and constraints are met.
  • To drive forward organisational change.
  • To establish new processes to build efficiencies.

Job description

Job responsibilities

Primary Duties and Areas of Responsibility

(please refer to full Job Description in supporting documents section)

  • To provide strong senior leadership across all operational and clinical services, building and developing effective relationships with stakeholders, both inside and outside the Organisation including Board members, other senior colleagues, and healthcare system partners.
  • To work closely with the CEO to define and deliver a sustainable workforce strategy for the Organisation and Primary Care in Northampton.
  • To take responsibility of the management of the Operations Manager, Associate Director of Nursing and Quality, Principal Clinical Pharmacist, and other senior colleagues as required, undertaking human resources and development processes.
  • To have overall accountability for efficient operation of all central organisational functions.
  • To deputise for the CEO in their absence on operational matters, supporting the Board and teams as necessary.
  • To lead on risk management, ensuring mitigation processes and procedures are embedded.
  • To implement standards of service delivery and performance tor GPA services, developing KPIs and providing high level reports as required.
  • To take overall responsibility for contract management, ensuring responsibilities and KPIs are met.
  • To work closely with Finance colleagues to ensure budgetary requirements and constraints are met.
  • To drive forward organisational change.
  • To establish new processes to build efficiencies.

Person Specification

Job Circumstances

Essential

  • Disclosure Barring Service (DBS) check
  • Access to own transport and ability to travel across the locality on an occasional basis

Desirable

  • Flexibility to work outside of core office hours

Qualifications

Essential

  • Educated to degree level, equivalent professional qualifications and/or substantial demonstrable experience in a similar role or setting
  • Leadership and or/ management qualification

Knowledge, Skills, Abilities

Essential

  • A role model for others, demonstrating leadership behaviours, with ability to adapt style according to the situation/ audience
  • In depth professional knowledge of Primary Care, health /social care management
  • Ability to interpret complex information to enable effective decision making
  • Highly effective communication skills, both written, verbal and listening, with a high level of emotional intelligence
  • Excellent organisational skills
  • Able to multi-task and remain resilient under pressure
  • Excellent attention to detail
  • Excellent knowledge of Office 365, to include Outlook, Word, Excel and PowerPoint, and adaptable to new systems/ software
  • Ability to maintain emotional resilience and composure
  • Good problem-solving skills, solution focused mindset
  • Change management skills

Experience

Essential

  • Proven track record as an effective senior leader in a health, social care, or related environment
  • Experience of strategic development
  • Experience of translating policy into strategy
  • Experience of all aspects of line management
  • Experience of developing successful business cases for service development
  • Experience of successfully developing and implementing projects in a complex, multidisciplinary organisation
  • Demonstrable experience of effective financial operations management, process development and control
Person Specification

Job Circumstances

Essential

  • Disclosure Barring Service (DBS) check
  • Access to own transport and ability to travel across the locality on an occasional basis

Desirable

  • Flexibility to work outside of core office hours

Qualifications

Essential

  • Educated to degree level, equivalent professional qualifications and/or substantial demonstrable experience in a similar role or setting
  • Leadership and or/ management qualification

Knowledge, Skills, Abilities

Essential

  • A role model for others, demonstrating leadership behaviours, with ability to adapt style according to the situation/ audience
  • In depth professional knowledge of Primary Care, health /social care management
  • Ability to interpret complex information to enable effective decision making
  • Highly effective communication skills, both written, verbal and listening, with a high level of emotional intelligence
  • Excellent organisational skills
  • Able to multi-task and remain resilient under pressure
  • Excellent attention to detail
  • Excellent knowledge of Office 365, to include Outlook, Word, Excel and PowerPoint, and adaptable to new systems/ software
  • Ability to maintain emotional resilience and composure
  • Good problem-solving skills, solution focused mindset
  • Change management skills

Experience

Essential

  • Proven track record as an effective senior leader in a health, social care, or related environment
  • Experience of strategic development
  • Experience of translating policy into strategy
  • Experience of all aspects of line management
  • Experience of developing successful business cases for service development
  • Experience of successfully developing and implementing projects in a complex, multidisciplinary organisation
  • Demonstrable experience of effective financial operations management, process development and control

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

General Practice Alliance Ltd

Address

129 Hazeldene Road

Northampton

Northamptonshire

NN2 7PB


Employer's website

http://www.northantsgpalliance.com/ (Opens in a new tab)

Employer details

Employer name

General Practice Alliance Ltd

Address

129 Hazeldene Road

Northampton

Northamptonshire

NN2 7PB


Employer's website

http://www.northantsgpalliance.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Associate Director of Operations

Sarah Deeks

sarah.deeks1@nhs.net

07849847564

Details

Date posted

31 October 2022

Pay scheme

Other

Salary

£60,000 to £65,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A1341-22-3929

Job locations

129 Hazeldene Road

Northampton

Northamptonshire

NN2 7PB


Supporting documents

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