Aspen Medical Practice

IT Support Administrator

Information:

This job is now closed

Job summary

We are looking to recruit an IT support administrator to join our friendly and supportive team in a busy doctors surgery in Gloucester.

Based within our administration team of 24 full and part-time staff, the successful applicants primary role would be to help provide day to day IT assistance to the 140+ staff members working in our GP practice. In addition, the applicant may be trained on, and asked to perform, any of the tasks of the administration team (examples include scanning & filing, clinical coding, summarising patient records, responding to queries etc).

Main duties of the job

IT Assistance and Support

Assisting staff members with IT related issues (examples include assisting with monitor set up, printers not working, software issues, password lock outs and other general assistance)

General Tasks

  • Carry out general medical administration tasks following instruction from the managers or team leads
  • Liaison with external agencies as required.
  • Provide general assistance to clinical staff and promptly act on any instructions from the doctors.

About us

Having merged from four practices in 2018, Aspen Medical Practice is now a single large practice with around 30,000 patients. Operating from a modern main super surgery in central Gloucester we work together as one multi-disciplinary team to provide the best possible service we can for our patients and their families.

Please see attached Application form to be completed upon application. We are unable to proceed with any applications without a completed application form.

Details

Date posted

05 February 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A1329-24-0004

Job locations

Horton Road

Gloucester

GL1 3PX


Job description

Job responsibilities

The post holder will enjoy the challenge of a varied workload that requires the use of organisational and prioritising skills, combined with attention to detail.

Problem solving on a day-to-day basis on issues relating to work, the post holder will also enjoy working closely as a team to achieve shared objectives and deliver daily priorities

Key Tasks and Responsibilities

The post holders tasks and duties may vary on a day-to-day basis depending on the needs of the team and the practice however the assumption is that the post holder will prioritise the IT assistance and support element of their role.

Job description

Job responsibilities

The post holder will enjoy the challenge of a varied workload that requires the use of organisational and prioritising skills, combined with attention to detail.

Problem solving on a day-to-day basis on issues relating to work, the post holder will also enjoy working closely as a team to achieve shared objectives and deliver daily priorities

Key Tasks and Responsibilities

The post holders tasks and duties may vary on a day-to-day basis depending on the needs of the team and the practice however the assumption is that the post holder will prioritise the IT assistance and support element of their role.

Person Specification

Qualifications

Essential

  • Digital Competence is essential.
  • Educated to GCSE A-C, Maths & English.
  • Attention to detail.
  • Able to work under pressure.
  • Teamworking.

Desirable

  • Experience in Healthcare.
Person Specification

Qualifications

Essential

  • Digital Competence is essential.
  • Educated to GCSE A-C, Maths & English.
  • Attention to detail.
  • Able to work under pressure.
  • Teamworking.

Desirable

  • Experience in Healthcare.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Aspen Medical Practice

Address

Horton Road

Gloucester

GL1 3PX


Employer's website

https://www.aspenmedicalpractice.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Aspen Medical Practice

Address

Horton Road

Gloucester

GL1 3PX


Employer's website

https://www.aspenmedicalpractice.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Risk and Compliance Department

aspen.riskandcompliance@nhs.net

01452337733

Details

Date posted

05 February 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A1329-24-0004

Job locations

Horton Road

Gloucester

GL1 3PX


Supporting documents

Privacy notice

Aspen Medical Practice's privacy notice (opens in a new tab)