Receptionist

Job description

Job responsibilities

We are looking for a part-time GP Receptionist to join our friendly practice team. Hours: 3 mornings per week (please only apply if you are available for these specific days).

Key Responsibilities:

• Processing appointment requests (in person, by phone, and online)

• Handling prescription requests

• Giving out test results as directed by clinicians

• Managing home visit requests

• Answering patient queries and providing general assistance

• Filing and maintaining medical records accurately

• Performing a range of other administrative and reception duties as required

Essential Skills and Qualities:

• Excellent communication and customer service skills

• Ability to work well under pressure and as part of a team

• Strong organisational and IT skills

• Confidentiality and professionalism at all times

Previous experience in a GP surgery or healthcare setting is desirable but not essential, as training will be provided.

Person Specification

Experience

Essential

• Reception experience
• Good standard of general education
• Practical experience of working with others
• Flexibility

Desirable

• Experience of working in general practice

Good command of English

Essential

• Able to communicate verbally and in writing in good English

Desirable

• Basic IT skills
• good telephone manner
• Ability to work under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Parkview Surgery

Address

60 West Drayton Road

Uxbridge

Middlesex

UB8 3LA

Employer's website

https://www.parkviewsurgeryhillingdon.nhs.uk/ (Opens in a new tab)