Winyates Health Centre

Receptionist/Healthcare Navigator

Information:

This job is now closed

Job summary

We are seeking an enthusiastic and motivated individual with a sound clerical background to join our reception team. The role will involve face to face reception work, answering telephone calls, and administrative work in a very busy GP surgery.

Hours will be discussed at interview but will involve some evenings.

Main duties of the job

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Assist with day-to-day administrative duties.

Some evenings (and weekends in the future) will be required.

About us

We are a busy practice with 17,800 patients. We have a helpful and approachable team of GP's, nurses, secretaries and receptionists.

Details

Date posted

15 March 2024

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A1313-24-0000

Job locations

Winyates Centre

Redditch

Worcestershire

B98 0NR


Job description

Job responsibilities

Reception

Appointments

Healthcare navigation

Management of medical records

Understanding confidentiality

Administrative tasks

Full description attached

Job description

Job responsibilities

Reception

Appointments

Healthcare navigation

Management of medical records

Understanding confidentiality

Administrative tasks

Full description attached

Person Specification

Experience

Essential

  • Office experience
  • Customer Service experience
  • I.T literate

Desirable

  • Experience of working in a healthcare setting
  • Experience of using Emis Web
Person Specification

Experience

Essential

  • Office experience
  • Customer Service experience
  • I.T literate

Desirable

  • Experience of working in a healthcare setting
  • Experience of using Emis Web

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Winyates Health Centre

Address

Winyates Centre

Redditch

Worcestershire

B98 0NR


Employer's website

https://www.winyateshc.co.uk/ (Opens in a new tab)

Employer details

Employer name

Winyates Health Centre

Address

Winyates Centre

Redditch

Worcestershire

B98 0NR


Employer's website

https://www.winyateshc.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Claire Newell

cgould@nhs.net

01527513884

Details

Date posted

15 March 2024

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A1313-24-0000

Job locations

Winyates Centre

Redditch

Worcestershire

B98 0NR


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