Job summary
We are looking for a Admin Assistant Apprentice to join our growing GP practice to provide administrative support to multidisciplinary teams.
This is a fantastic opportunity to grow & learn within the business.
You need to be keen to learn whilst working towards a level 3 in Business Administration.
If you are highly motivated, can work with initiative, have excellent communication & IT skills, the ability to work as part of a team, or autonomously then we would love to hear from you.
Main duties of the job
Duties can include but are not limited to
supporting the administration and IT teams with patient registration,
processing of information (electronic and hard copy) in a timely manner and in
accordance with current policies.
To support staff with the distribution of
information, messages and enquiries for the clinical team, liaising with
multidisciplinary team members and external agencies such as secondary care and
community service providers.
About us
Newgate Medical Group (NMG) is a welcoming & busy single
practice Primary Care Network (PCN) with over 30,000 patients. We are a large
Practice. We have an established team of 9 GP Partners & a host of varied
health professionals including pharmacists, nurses, ANP's, PA, Paramedics,
Social Prescribing link workers, care co-ordinators & a large admin team.
We offer a supportive team environment, training, pension and good holiday
package for the right candidate.
We are a forward thinking, supportive Practice that embraces new ideas and innovation with the aim of producing better patient outcomes and efficient ways of working. Our dedicated team is crucial to the success of the Practice and the service it provides to our patient population. Ongoing rigorous processes of evaluation and review inform every aspect of the services we provide, within each department, to ensure our high standards never slip. We aim to provide a good work life balance, support our staff to develop, feel engaged and part of the Newgate Medical Group team.
This is an exciting time to join the team as we have plans to develop a new Health and Wellbeing Hub that will benefit residents and patients across the area whilst developing our team further.
Job description
Job responsibilities
- Process incoming and outgoing mail.
- File and store records as required.
- Photocopy documentation as required, including solicitor information.
- Process and distribute incoming mail.
- Process changes to patient registration, deduction of record and new patient registration.
- Input data into the patients healthcare records as necessary.
- Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately.
- Maintain a clean, tidy, effective working area at all times.
- Support all clinical staff with general administrative tasks as requested.
- There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels
Job description
Job responsibilities
- Process incoming and outgoing mail.
- File and store records as required.
- Photocopy documentation as required, including solicitor information.
- Process and distribute incoming mail.
- Process changes to patient registration, deduction of record and new patient registration.
- Input data into the patients healthcare records as necessary.
- Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately.
- Maintain a clean, tidy, effective working area at all times.
- Support all clinical staff with general administrative tasks as requested.
- There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels
Person Specification
Experience
Desirable
- Experience of administrative duties.
- Experience of working in a healthcare setting.
Personal Qualities
Essential
- Polite and confident.
- Flexible and cooperative.
- Motivated.
- Forward thinker.
- High levels of integrity and loyalty.
- Sensitive and empathetic in distressing situations.
- Ability to work under pressure.
Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills.
- Clear, polite telephone manner.
- Competent in the use of Office and Outlook.
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously.
- Good interpersonal skills.
- Problem solving and analytical skills.
- Ability to follow policies and procedures.
Desirable
Qualifications
Essential
- GCSE Mathematics & English (C or above) or equivalent
Person Specification
Experience
Desirable
- Experience of administrative duties.
- Experience of working in a healthcare setting.
Personal Qualities
Essential
- Polite and confident.
- Flexible and cooperative.
- Motivated.
- Forward thinker.
- High levels of integrity and loyalty.
- Sensitive and empathetic in distressing situations.
- Ability to work under pressure.
Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills.
- Clear, polite telephone manner.
- Competent in the use of Office and Outlook.
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously.
- Good interpersonal skills.
- Problem solving and analytical skills.
- Ability to follow policies and procedures.
Desirable
Qualifications
Essential
- GCSE Mathematics & English (C or above) or equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
