Job summary
PART-TIME RECEPTIONIST THE ELMS
MEDICAL CENTRE
We are currently
looking for an experienced Medical Receptionists to join our friendly team; the
post is 16 hours per week to be worked over 3 days; Monday to Friday. Pay scale will be in accordance with
experience. EMIS clinical system
knowledge and Docman 10 knowledge would be desirable.
If you can work
under pressure to a high standard, are flexible and reliable, with excellent
interpersonal and communication skills we would like to hear from you.
Closing Date : 13th May 2025 Please email your CV to : carolyn.pimlott@nhs.net
Main duties of the job
JOB DESCRIPTION
JOB TITLE: RECEPTIONIST
REPORTS TO: PRACTICE MANAGER
HOURS: 16 hours per week
Surgery Opening Hours: 8.00am 6.30pm Monday to Friday
Job summary:
The purpose of the role is to:
Offer general assistance to the practice team and
project a positive and friendly image to patients and other visitors, either in
person or via the telephone
Receive, assist and direct patients in accessing
the appropriate service or healthcare professional in a courteous, efficient
and effective way
Undertake a variety of administrative duties to
assist in the smooth running of the practice, including the provision of clerical
support to clinical staff and other members of the practice team
Facilitate effective communication between
patients, members of the primary health care team, secondary care and other
associated healthcare agencies
About us
We are a GP Surgery with 6300 patients. We have 2 GP Partners, and a friendly professional clinical and admin team.
Job description
Job responsibilities
Duties and responsibilities:
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Practice Manager/ Assistant Practice Manager or Office Manager, dependent on current and evolving practice workload and staffing levels:
Processing personal and telephone requests for Appointments, Home Visits and Telephone Consultations, ensuring callers are directed to the appropriate Healthcare Professional
Provide an efficient reception service for patients and any other visitors to the Practice
Providing clerical assistance to Practice staff as required, including Photocopying, Scanning, Read Coding and Filing
Dealing with general enquiries and explain Practice procedures to patients
Processing repeat prescriptions in accordance with practice guidelines
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Processing and distributing incoming and outgoing mail
Undertake a variety of administrative duties to assist in the smooth running of the Practice
Communicate test results appropriately being aware of confidentiality at all times
Enter patient information on to the computer as required
Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
Job description
Job responsibilities
Duties and responsibilities:
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Practice Manager/ Assistant Practice Manager or Office Manager, dependent on current and evolving practice workload and staffing levels:
Processing personal and telephone requests for Appointments, Home Visits and Telephone Consultations, ensuring callers are directed to the appropriate Healthcare Professional
Provide an efficient reception service for patients and any other visitors to the Practice
Providing clerical assistance to Practice staff as required, including Photocopying, Scanning, Read Coding and Filing
Dealing with general enquiries and explain Practice procedures to patients
Processing repeat prescriptions in accordance with practice guidelines
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Processing and distributing incoming and outgoing mail
Undertake a variety of administrative duties to assist in the smooth running of the Practice
Communicate test results appropriately being aware of confidentiality at all times
Enter patient information on to the computer as required
Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
Person Specification
Experience
Essential
- Working as part of a team and on an individual basis
- Good communication skills
Desirable
- Experience of working in a GP practice
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Friendly and courteous manner.
Desirable
- Emis and Docman 10 trained
Person Specification
Experience
Essential
- Working as part of a team and on an individual basis
- Good communication skills
Desirable
- Experience of working in a GP practice
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Friendly and courteous manner.
Desirable
- Emis and Docman 10 trained
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.