Job summary
Are you looking for an organised, friendly and
high-performing Practice to share leadership and hard work with Partners and
job-sharing Practice Manager?
Perhaps you are a proven Manager looking to reduce hours but
still enjoy the drive and enthusiasm of business management?
Rare opportunity for part-time, job-sharing Practice Manager to work with our experienced Practice Manager particularly to take responsibility for business management aspects of the Practice.
Main duties of the job
Looking for a hard-working, efficient, well-organised Manager with good leadership skills and, sometimes, a sense of humour.
The Practice Managers role is vast and diverse, and we found a job-share works well with this post predominantly responsible for finance, contracts and IT. The other part-time Manager is currently responsible for operations, patients and staff but we are very flexible according to skills, experience and preferences
About us
Friendly, high-performing and caring Training Practice in the lovely City of St Albans. The wellbeing of our patients and staff is our priority.
If you are looking to work with a skilled and motivated team, would like to work part-time (24-30 hours) and have a proven track record of leading teams then we look forward to hearing from you.
Job description
Job responsibilities
OVERVIEW
Midway Surgery
is a high-performing Training Practice with well-established, skilled and
motivated clinical and support teams. The
role of the Practice Manager is diverse and demanding but is also very
rewarding and interesting. Together with
the GP Partners, they are responsible for the planning and provision of
efficient, high-quality patient care and must ensure that the Practice complies
with its regulatory, contractual and legal requirements. Excellent leadership skills are required to
manage and support the Practice team aiming always to be a good employer. They must be able to identify new initiatives
and implement change to meet the business aims of the Practice and optimise the
use of resources. Participation with an
active Primary Care Network and Federation is needed as well as building
professional networks and representing the Practice in a professional positive
way.
Midway Surgery has
successfully had two Practice Managers job-sharing for a number of years, and
this has been invaluable to manage the needs and expectations of this
role. The vacancy that has arisen
is largely responsible for finance, contracts and IT with the remaining Manager
responsible for operations, staff and patients,. However, the roles do overlap and are
flexible according to preference, skills and time and, therefore, the Job
Description below is shared between the two Managers.
Job description
Job responsibilities
OVERVIEW
Midway Surgery
is a high-performing Training Practice with well-established, skilled and
motivated clinical and support teams. The
role of the Practice Manager is diverse and demanding but is also very
rewarding and interesting. Together with
the GP Partners, they are responsible for the planning and provision of
efficient, high-quality patient care and must ensure that the Practice complies
with its regulatory, contractual and legal requirements. Excellent leadership skills are required to
manage and support the Practice team aiming always to be a good employer. They must be able to identify new initiatives
and implement change to meet the business aims of the Practice and optimise the
use of resources. Participation with an
active Primary Care Network and Federation is needed as well as building
professional networks and representing the Practice in a professional positive
way.
Midway Surgery has
successfully had two Practice Managers job-sharing for a number of years, and
this has been invaluable to manage the needs and expectations of this
role. The vacancy that has arisen
is largely responsible for finance, contracts and IT with the remaining Manager
responsible for operations, staff and patients,. However, the roles do overlap and are
flexible according to preference, skills and time and, therefore, the Job
Description below is shared between the two Managers.
Person Specification
Qualifications
Essential
- Education to higher learning level
- Evidence of current management learning
- Continuing commitment to keep abreast of change in primary care
- Awareness of personal training and development needs
- Evidence of ongoing vocational/personal learning
Desirable
- Degree level education
- Qualification in Healthcare Management
- Qualification in HR management
- Complaint Handling
Experience
Essential
- Experience in General Practice management/supervision
- Proven effective leadership and business experience
- Preparation and implementation of new policies and procedures
- Strategic thinker with excellent planning skills and ability to prioritise
- Able to sensitively manage difficult situations
- Ability to implement change and motivate a team
- Excellent negotiating and conflict management skills
- Develop patient services and innovative ways to engage with patients.
- Effective meetings management
Desirable
- Managing budgets, and implementing efficient and cost-efficient structures and systems
Knowledge and skills
Essential
- Basic understanding of the role of General Practice and its contractual requirements.
- Knowledge of CQC regulations
- Awareness of relevant legislation and regulatory requirements such as employment law, health and safety and information governance.
- Basic understanding of network management for computers, telephone, printers and other peripheral equipment.
- Good knowledge of Microsoft Office to include Microsoft Word.
Desirable
- emisWeb
- CQRS
- NHSE reporting, e.g. PCSE, etc.
- GP TeamNet / Bluestream training
- Design of patient information including website (with our developers), Practice leaflets, plasma screen presentations
- Social media
- Microsoft Excel, Powerpoint and Publisher
Qualities and attributes
Essential
- Positive attitude and enthusiasm
- Integrity, honesty and openness
- Professionalism with colleagues, patients and other business contacts
- Excellent communication skills
- Flexibility with hours of work, will be required to attend evening meetings and sometimes be flexible with working hours
- Ability to lead and remain calm in difficult situations
Desirable
Person Specification
Qualifications
Essential
- Education to higher learning level
- Evidence of current management learning
- Continuing commitment to keep abreast of change in primary care
- Awareness of personal training and development needs
- Evidence of ongoing vocational/personal learning
Desirable
- Degree level education
- Qualification in Healthcare Management
- Qualification in HR management
- Complaint Handling
Experience
Essential
- Experience in General Practice management/supervision
- Proven effective leadership and business experience
- Preparation and implementation of new policies and procedures
- Strategic thinker with excellent planning skills and ability to prioritise
- Able to sensitively manage difficult situations
- Ability to implement change and motivate a team
- Excellent negotiating and conflict management skills
- Develop patient services and innovative ways to engage with patients.
- Effective meetings management
Desirable
- Managing budgets, and implementing efficient and cost-efficient structures and systems
Knowledge and skills
Essential
- Basic understanding of the role of General Practice and its contractual requirements.
- Knowledge of CQC regulations
- Awareness of relevant legislation and regulatory requirements such as employment law, health and safety and information governance.
- Basic understanding of network management for computers, telephone, printers and other peripheral equipment.
- Good knowledge of Microsoft Office to include Microsoft Word.
Desirable
- emisWeb
- CQRS
- NHSE reporting, e.g. PCSE, etc.
- GP TeamNet / Bluestream training
- Design of patient information including website (with our developers), Practice leaflets, plasma screen presentations
- Social media
- Microsoft Excel, Powerpoint and Publisher
Qualities and attributes
Essential
- Positive attitude and enthusiasm
- Integrity, honesty and openness
- Professionalism with colleagues, patients and other business contacts
- Excellent communication skills
- Flexibility with hours of work, will be required to attend evening meetings and sometimes be flexible with working hours
- Ability to lead and remain calm in difficult situations
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
