Job summary
Job title: Communications Officer
Accountable to: Head of Communications
Location: SE, London
Hurley Group are looking for a proactive
and enthusiastic communications professional looking to develop your career in an
NHS organisation that runs a number of practices, urgent care centres across
London and the only mental health
treatment service for health and care professionals across England.
We are looking for a
Communications Officer to join our central communications team and play an
active role in transforming our staff engagement and both our internal and
external communications activities. Motivated and ambitious, you will be
seeking to further develop your career as a communications professional.
The
communications officer will be responsible on a day-to-day basis for supporting
the delivery of corporate communications across the organisation. The post-holder
will be involved in all aspects of our work including internal communications,
digital communications, media relations and reputation management,
publications, events and campaigns. Taking a proactive, organised, and
innovative approach to your work, you will make a real impact to staff
experience and engagement and help to transform the organisations external
profile.
Main duties of the job
The primary
location will be in SE London with occasional visits to Docklands Medical Centre. Please see locations below.
Docklands Medical Centre
Docklands Medical Centre is a healthcare facility located in the Docklands area of London, offering (GP) services to the local community in Tower Hamlets.
Practitioner Health
The NHS Practitioner Health is a National (England wide) service for Doctors with mental health and addiction issues which may be affecting their ability to work safely and effectively, or return to work. The PH service aims to deliver positive outcomes in relation to;
- improvement in mental health and social functioning
- numbers returning to work/retraining
- reduction in risk to patients and the public
- reduction in regulatory involvement
Primary Care Gambling
The Primary Care Gambling Service (PCGS) is now an established service across London with the potential for expansion. This is an exciting opportunity for someone who wants to develop their knowledge in the field of gambling harm. The aim of the service is to provide a bridge between NHS primary and specialist care which allows GPs and other trained healthcare professionals to directly refer patients for support with problem gambling.
About us
The
Hurley Group is an NHS organisation that runs a number of GP practices, walk in
and urgent care centres across London. We have been providing patient-centred
care since 1969, working within some of the UKs most deprived communities.
Job description
Job responsibilities
Please refer to the attached Job Description for more details in regards to the Person Specification and details of the role. Please ensure that your supporting statement reflects the essentials detailed within the person specification.
Job description
Job responsibilities
Please refer to the attached Job Description for more details in regards to the Person Specification and details of the role. Please ensure that your supporting statement reflects the essentials detailed within the person specification.
Person Specification
Qualifications
Essential
- Degree level education or demonstrable equivalent experience.
- Proficient in web and office based software
- Willing to undertake further training in Communications and Public Relations
Desirable
- A comms or marketing based qualification.
Personal Circumstances
Essential
- Flexible approach on working hours.
- Able to travel independently of public transport to sites in all areas London, Leeds and Birmingham.
- Able to attend work related training courses as required.
Experience
Essential
- Recent administrative duties.
- Engagement and communications work environments
- Knowledge of Information Governance and Data Protection principles.
- Knowledge of public services and the NHS
- A source of expertise within the team on digital skills e.g.; social media use and development, electronic design tools etc.
- Able to learn new technology and apply within PH where appropriate.
- Organised in administrative processes whilst being responsive to deadlines.
- Able to work using own initiative, both unsupervised and as part of a team.
- Creativity to adapt key messages into content for communication.
- Accuracy in written work.
- Well- developed interpersonal skills.
- Excellent customer service skills.
Desirable
- Knowledge of clinical care workplace engagement and communications.
- Knowledge of engagement and comms best practice in the NHS
- Experience of working with graphic and content design software
Skills & Aptitudes
Essential
- Use of design software/tools to create communications materials and assets
- Experience of using social media channels for an organisation/ company
- Use of social media scheduling systems/platforms
- Good understanding of evaluating and measuring performance and improving engagement across digital channels
- Ability to create content for digital channels, including graphics and video
- Ability to understand and follow brand guidelines (e.g. colour schemes, logos)Able to learn new technology and apply within PH where appropriate.
- Organised in administrative processes whilst being responsive to deadlines.
- Experience of arranging or supporting events or conferences
Desirable
- Experience of working with graphic and content design software
- Self-motivated, flexible and takes initiative
- Use of creative and innovative approaches to problem solving.
- Ability to deal sensitively with confidential information.
- Experience of using content management systems and writing for the web
- Knowledge of social media, website and email marketing analytics
Person Specification
Qualifications
Essential
- Degree level education or demonstrable equivalent experience.
- Proficient in web and office based software
- Willing to undertake further training in Communications and Public Relations
Desirable
- A comms or marketing based qualification.
Personal Circumstances
Essential
- Flexible approach on working hours.
- Able to travel independently of public transport to sites in all areas London, Leeds and Birmingham.
- Able to attend work related training courses as required.
Experience
Essential
- Recent administrative duties.
- Engagement and communications work environments
- Knowledge of Information Governance and Data Protection principles.
- Knowledge of public services and the NHS
- A source of expertise within the team on digital skills e.g.; social media use and development, electronic design tools etc.
- Able to learn new technology and apply within PH where appropriate.
- Organised in administrative processes whilst being responsive to deadlines.
- Able to work using own initiative, both unsupervised and as part of a team.
- Creativity to adapt key messages into content for communication.
- Accuracy in written work.
- Well- developed interpersonal skills.
- Excellent customer service skills.
Desirable
- Knowledge of clinical care workplace engagement and communications.
- Knowledge of engagement and comms best practice in the NHS
- Experience of working with graphic and content design software
Skills & Aptitudes
Essential
- Use of design software/tools to create communications materials and assets
- Experience of using social media channels for an organisation/ company
- Use of social media scheduling systems/platforms
- Good understanding of evaluating and measuring performance and improving engagement across digital channels
- Ability to create content for digital channels, including graphics and video
- Ability to understand and follow brand guidelines (e.g. colour schemes, logos)Able to learn new technology and apply within PH where appropriate.
- Organised in administrative processes whilst being responsive to deadlines.
- Experience of arranging or supporting events or conferences
Desirable
- Experience of working with graphic and content design software
- Self-motivated, flexible and takes initiative
- Use of creative and innovative approaches to problem solving.
- Ability to deal sensitively with confidential information.
- Experience of using content management systems and writing for the web
- Knowledge of social media, website and email marketing analytics
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
