Job summary
Assistant Practice
Operations Manager Post
Liberty Bridge Road Practice
*Previous Applicants need not apply*
We are looking for an accomplished, versatile, and highly organised
person with appropriate experience to join our management team, providing on
the ground assistant practice management and leadership for this large GP Practice.
Your main role will be to assist the Senior Practice
Operations Manager in the management of the surgery and premises to deliver
high quality care to the patient population.
Shift patterns will include early
morning/evenings/weekends
Main duties of the job
Responsibilites:
·
Deputise
for the Senior Practice Operations Manager in their absence, with the support
of Senior Management
·
Co-operating
with the SPOM on day to day operational/ work issues
·
Line
management of the supervisors and oversee line management of non-clinical team
·
Attend,
participate, and take minutes of practice meetings
·
Maintain
adequate cover for all staff during surgery hours, including sickness and
holidays
·
Allocate
specified tasks requested by doctors and other members of the primary health
care team
·
Deal
with staff issues, which directly affect the working environment e.g. booking
of locum GP’s and cover staff in line with the budget or practice allocation.
·
Ensure
all administrative systems are running smoothly and make recommendations for
improvements as necessary
·
Review
and update the practice’s protocols
·
Maintain
clinical registers and overseeing the call/ recall process
·
Maintain
practice inventory of equipment and organise repair and replacement where
necessary following discussion with the SPOM
·
Ensure
the Health and Safety Policy is updated and carry out H+S checks as regularly
as required. To report any risks to the SPOM
About us
Hurley Group is
an NHS partnership operating a number of GP practices and urgent treatment
centres in North East London and South East London. We have been providing
patient-centred care since 1969, working within some of the UKs most deprived communities.
Candidates
shortlisted for interview will be expected to make a short 10 minute
presentation to the interview panel
Job description
Job responsibilities
You
will need to enable the practice to fulfil its Mission Statement within a
profitable, efficient, safe and effective working environment whilst
maintaining a happy and committed team. Main areas of responsibility involve
the smooth day-to-day running of the practice, premises, staffing and staff
development, including supporting GP trainees, overseeing QOF, claims, Enhanced
Services and finances. The role will involve some strategic planning, an
awareness of the need to manage an ever-increasing workload across the team and
a forward-thinking mind set. The government is focusing on collaborative
working in primary care, so we need a manager who can quickly form
relationships with our neighbouring practices and have a vision to implement
aspects of the Five Year Forward View
Job description
Job responsibilities
You
will need to enable the practice to fulfil its Mission Statement within a
profitable, efficient, safe and effective working environment whilst
maintaining a happy and committed team. Main areas of responsibility involve
the smooth day-to-day running of the practice, premises, staffing and staff
development, including supporting GP trainees, overseeing QOF, claims, Enhanced
Services and finances. The role will involve some strategic planning, an
awareness of the need to manage an ever-increasing workload across the team and
a forward-thinking mind set. The government is focusing on collaborative
working in primary care, so we need a manager who can quickly form
relationships with our neighbouring practices and have a vision to implement
aspects of the Five Year Forward View
Person Specification
Qualifications
Essential
- Educated to degree level, or hold an equivalent management qualification
- Good standard of education with excellent literacy and numeracy skills
Desirable
- Post graduate qualification
- NHS / Primary Care General Practice experience
- AMSPAR Qualification
Experience
Essential
- Previous experience of primary care, ideally including both general practice and unscheduled care and ability to participate at senior management level meetings.
-
- Experience of performance management, including appraisal writing, staff development and disciplinary procedures.
- Ability to identify staff training needs and to train staff.
- Experience of workforce planning and maintaining staff rotas
- Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions
- Experience of working with multi-disciplinary teams and effectively negotiating with junior and senior staff member
Person Specification
Qualifications
Essential
- Educated to degree level, or hold an equivalent management qualification
- Good standard of education with excellent literacy and numeracy skills
Desirable
- Post graduate qualification
- NHS / Primary Care General Practice experience
- AMSPAR Qualification
Experience
Essential
- Previous experience of primary care, ideally including both general practice and unscheduled care and ability to participate at senior management level meetings.
-
- Experience of performance management, including appraisal writing, staff development and disciplinary procedures.
- Ability to identify staff training needs and to train staff.
- Experience of workforce planning and maintaining staff rotas
- Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions
- Experience of working with multi-disciplinary teams and effectively negotiating with junior and senior staff member
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
