Medical Receptionist / Administrator

Job summary

Crown Medical Centre is a medium sized practice covering a patient population of approximately 10,500 patients. We have 6 GP partners, one salaried GP, 6 Nurses/HCAs and a team of receptionists/administrators.

We are a friendly practice looking to recruit an enthusiastic and motivated individual to the above post. We will consider applications around 30 hours per week. The post is a receptionist position but will also include a variety of different administrative duties. Previous use of EMIS Web is desirable but not essential.

Main duties of the job

Main responsibilities to include:

• Answering telephones and assisting patients with their enquiries, including signposting to appropriate services and arranging an appointments
• Managing the appointment system, ensuring patients are booked in correctly
• Management of medical records
• Operation of our telephone system, including answering and diverting calls as appropriate
• Assisting with the day-to-day running of the prescriptions desk, including processing medication requests in line with practice protocols

About us

The team at Crown is forward thinking and dynamic. Above all it is a very friendly place to work with lots of flexibility and plenty of opportunities to learn and develop in a very supportive environment.