Medical Receptionist / Administrator / Secretary

Job summary

Crown Medical Centre is a medium sized practice covering a patient population of approximately 10300 patients. We have 6 GP Partners, two salaried GPs, 6 Nurses/HCAs and a team of receptionists/administrators.

We are a friendly practice looking to recruit an enthusiastic and motivated individual to the above post. We will consider applications for between 25 and 37 hours per week. The post will predominantly be a receptionist role but may include some administrative work and other duties depending on the hours as well as the skills of the successful candidate.  We are looking at possibly recruiting up to two people for the position - A mix of both full and part time.

Main duties of the job

Main responsibilities to include:

• Front of house customer service and signposting
• Helping patients with queries on the phone/face to face
• Booking appointments
• General administrative duties (e.g. scanning)
• Specialist administrative duties (e.g. notes summarising, coding)
• Secretarial duties (e.g. typing dictations, processing referrals)

This is a very busy practice  which can make the role challenging at times. The successful candidate will be able to cope well under pressure, prioritise, and think on their feet.

We are looking for someone who is comfortable using different IT systems, has excellent customer service skills and an enthusiasm to learn.

Previous experience in a similar role is an advantage although full training will be given.

About us

The team at Crown is forward thinking and dynamic. Above all it is a very friendly place to work with lots of flexibility and plenty of opportunities to learn and develop in a very supportive environment.