Medical Receptionist

Job summary

Dove Valley Practice is looking to recruit Medical Receptionists to our team. The successful candidates should be hardworking, enthusiastic candidates with a good set of interpersonal skills. They should be willing to learn and form part of an effective team.

The contract would be for 19 hours per week. We have two contracts available currently, both for 19 hours per week, one is a permanent contract (Monday 7.45am to 1.00pm, Thursday 8.00am to 12.15pm & Friday 8.00am to 6.00pm). The other is a fixed-term contract for 9 months to cover for maternity leave (Mondays & Fridays 8am to 6pm). Anyone working a shift over 6 hours would have an unpaid lunch break of half an hour, and some overtime may also be required between 7.45am and 6.30pm Monday to Friday.

We plan to interview for these posts during the week commencing 5th May 2025.

Main duties of the job

Dealing with patients requests.

Care navigation.

Arranging appointments.

Taking and processing requests for home visits.

Taking requests for and issuing repeat prescriptions

Answering general enquiries.

Explaining surgery protocols.

Taking messages for other members of staff/colleagues.

Organising patient records.

Collating and sorting new patient medical records prior to summarising.

Filing medical records as necessary.

Scanning hospital results/letters.

Routine administrative duties.

Opening/securing GP consulting rooms, ensuring rooms are tidy and all PCs are closed down correctly.

Ensuring adequate stocks of stationery, leaflets and forms.

Ensuring doctors rooms are adequately supplied.

Following initial training, the use of computerised medical records.

General responsibility for overall appearance of reception area.

Making of refreshments (tea/coffee etc.)

Other tasks as appropriate to the role

About us

We are a long-standing practice, providing excellent quality care in the Barnsley area and rated as 'good' by the CQC. At the moment we have 8 GPs, 3 PAs, 1 ACP and 1 Practice Nurse, as well as GP Registrars and other attached staff who provide a wide range of services at 2 surgery sites.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued, and appreciated. We offer different ways of helping staff including career development opportunities, flexible working where applicable, generous annual leave and pension schemes, NHS maternity/paternity packages, refreshments are provided and we have an 'employee of the month' incentive scheme.

As well as a commitment to excellence in looking after our patients and staff, we are also a teaching and training practice for medical students from the Sheffield Universities and GP trainees from the Barnsley Vocational Training Scheme.