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Old Fletton Surgery

Receptionist

The closing date is 18 July 2025

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Job summary

The role is that of a receptionist working within a busy GP surgery. The practice offer in house training to develop those with less experience of working within a primary care setting. The working hours will be 16.5 hours per week:

Monday 8.15am - 1.15pm

Tuesday 8.15am - 1.15pm

Wednesday 2.00pm - 6.00pm

Thursday 8.15am - 1.15pm

Friday 2.00 - 6.00pm

Main duties of the job

Our first priority is to look after our patients, by assisting them at the reception desk and on the telephone. Other administrative duties are also included in the role

About us

The Old Fletton Surgery is a busy practice with 8 GPs, 5 nurses, 2 HCA's and a team of administrative staff. We are a friendly supportive practice, who is looking for the right person to work with us.

Details

Date posted

14 July 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A1157-25-0002

Job locations

Rectory Gardens

Peterborough

PE2 8AY


Job description

Job responsibilities

Greet patients and visitors to the practice.

Book in patients and visitors in line with practice appointments and visitors procedures.

Respond and/or redirect all patient and visitor requests accordingly.

Ensure computerised appointment system is up-to-date.

Booking, amending and cancelling patient appointments.

Completing E-lite questionnaire for patients over the telephone

Distribution of completed prescriptions/medications

Answering incoming telephone calls, ensuring calls are documented and redirected accordingly.

Ensure up-to-date maintenance of both computerised and manual filing systems (i.e. patient notes).

Obtaining medical records from the records room as and when requested

Chaperoning when requested to do so

Stocking up of consulting rooms

Scanning letters received into patients computerized medical records

Photocopying

Loading/emptying the dishwasher

This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time.

Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures

Job description

Job responsibilities

Greet patients and visitors to the practice.

Book in patients and visitors in line with practice appointments and visitors procedures.

Respond and/or redirect all patient and visitor requests accordingly.

Ensure computerised appointment system is up-to-date.

Booking, amending and cancelling patient appointments.

Completing E-lite questionnaire for patients over the telephone

Distribution of completed prescriptions/medications

Answering incoming telephone calls, ensuring calls are documented and redirected accordingly.

Ensure up-to-date maintenance of both computerised and manual filing systems (i.e. patient notes).

Obtaining medical records from the records room as and when requested

Chaperoning when requested to do so

Stocking up of consulting rooms

Scanning letters received into patients computerized medical records

Photocopying

Loading/emptying the dishwasher

This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time.

Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures

Person Specification

Qualifications

Essential

  • .

Desirable

  • .

Communication skills

Essential

  • Good interpersonal and communication skills are essential for this post

Desirable

  • Basic IT skills

Experience

Essential

  • .

Desirable

  • .
Person Specification

Qualifications

Essential

  • .

Desirable

  • .

Communication skills

Essential

  • Good interpersonal and communication skills are essential for this post

Desirable

  • Basic IT skills

Experience

Essential

  • .

Desirable

  • .

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Old Fletton Surgery

Address

Rectory Gardens

Peterborough

PE2 8AY


Employer's website

http://www.oldflettonsurgery.nhs.uk/welcome,33615.htm (Opens in a new tab)

Employer details

Employer name

Old Fletton Surgery

Address

Rectory Gardens

Peterborough

PE2 8AY


Employer's website

http://www.oldflettonsurgery.nhs.uk/welcome,33615.htm (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Maria Stanton-Azafad

maria.stantonazafad@nhs.net

01733344816

Details

Date posted

14 July 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A1157-25-0002

Job locations

Rectory Gardens

Peterborough

PE2 8AY


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