Job summary
To provide
administrative support within the administrative team and to all members of the
practice team. The practice is moving
towards becoming a paper-light environment, and the main responsibilities of
the post-holder will be to ensure information from patients clinical records
is loaded into the practice computer system, working strictly in accordance
with the practice protocol. Support duties will include data inputting, care
records management, scanning, telephone queries, email management, filing and
post.
The role is 20 hours per week, 5 days a week. Hours will range from 9am to 5pm on a shift pattern
Main duties of the job
Culling and sorting patient records and letters in preparation for summarising.
Opening and dealing with the post.
Managing and maintaining the practices email inboxes.
Scanning post/documents and actioning accordingly.
Processing forms.
Digitalisation of clinical records.
Preparing invoices for forms/requests from.
Filing and retrieving paperwork.
About us
Market Surgery is a large GP Practice of 12,000 patients covering the Wath-Upon-Dearne area in the north of the Rotherham region.
We have excellent transport links to Rotherham, Doncaster, Barnsley and Sheffield.
Our clinical system is TPP SystmOne
With approximately 50 staff we have a large team of GPs, ACPs, Pharmacists and Nurses supported by a dedicated team of receptionists and administrators. In addition to this we are a proactive member of our PCN with further clinical and administrative support functions including Social Prescribing Link Workers, Pharmacists and Technicians, Paramedics, Care Coorsinators
We offer patients Agenda for Change terms and conditions including pay and all other benefits such as annual leave, absence cover and NHS Pension.
Job description
Job responsibilities
Main duties/key tasks:
Culling and sorting patient records and letters in preparation for summarising.
Opening and dealing with the post.
Managing and maintaining the practices email inboxes.
Scanning post/documents and actioning accordingly.
Processing forms.
Digitalisation of clinical records.
Preparing invoices for forms/requests from.
Filing and retrieving paperwork.
Management of medical records
- Ensure that records are available in the instances of urgent consultation.
- Retrieve and re-file records as requested, ensuring that strict alphabetical order is adhered to.
- Ensure correspondence, reports, results etc. are filed in correct records.
- Ensure records are kept neat and tidy and in good repair with all necessary. information recorded correctly on the outer cover where applicable.
Administrative support
Provide administrative support to members of the primary health care team in the following areas ensuring appropriate practice records are kept up to date
o Billing and invoices (payable to the Practice)
o Orders and payments (payable by the Practice)
o Forms/medical examination requests
Job description
Job responsibilities
Main duties/key tasks:
Culling and sorting patient records and letters in preparation for summarising.
Opening and dealing with the post.
Managing and maintaining the practices email inboxes.
Scanning post/documents and actioning accordingly.
Processing forms.
Digitalisation of clinical records.
Preparing invoices for forms/requests from.
Filing and retrieving paperwork.
Management of medical records
- Ensure that records are available in the instances of urgent consultation.
- Retrieve and re-file records as requested, ensuring that strict alphabetical order is adhered to.
- Ensure correspondence, reports, results etc. are filed in correct records.
- Ensure records are kept neat and tidy and in good repair with all necessary. information recorded correctly on the outer cover where applicable.
Administrative support
Provide administrative support to members of the primary health care team in the following areas ensuring appropriate practice records are kept up to date
o Billing and invoices (payable to the Practice)
o Orders and payments (payable by the Practice)
o Forms/medical examination requests
Person Specification
Personal Qualities
Essential
- Resourcefulness and use of judgement
- Maintain Confidentiality
- Polite and courteous
- Able to work at speed whilst maintaining accuracy
- Multi-tasker & Organised
- Motivated & Keen for additional responsibility
- Ability to work as part of an integrated team
- Ability to work independently without supervision
- Excellent punctuality
Experience
Essential
- Proficient in dealing with patients/customers over the phone
- Liaising with different stakeholders
- Working to deadlines
Desirable
- Worked in a medical environment
- Operated telephone switchboard
Qualifications
Desirable
- Good standard of education
- (maths and English GCSE)
Skills
Essential
- IT literate (including all Microsoft packages)
- Articulate and excellent communication skills (verbal and written)
- Accuracy in typing
- Working as part of a team
- Independently working without supervision
Desirable
- SystmOne user trained
- Worked as Admin Support
- Awareness of GDPR
- Redaction of medical records
- Production of Subject Access Requests
Person Specification
Personal Qualities
Essential
- Resourcefulness and use of judgement
- Maintain Confidentiality
- Polite and courteous
- Able to work at speed whilst maintaining accuracy
- Multi-tasker & Organised
- Motivated & Keen for additional responsibility
- Ability to work as part of an integrated team
- Ability to work independently without supervision
- Excellent punctuality
Experience
Essential
- Proficient in dealing with patients/customers over the phone
- Liaising with different stakeholders
- Working to deadlines
Desirable
- Worked in a medical environment
- Operated telephone switchboard
Qualifications
Desirable
- Good standard of education
- (maths and English GCSE)
Skills
Essential
- IT literate (including all Microsoft packages)
- Articulate and excellent communication skills (verbal and written)
- Accuracy in typing
- Working as part of a team
- Independently working without supervision
Desirable
- SystmOne user trained
- Worked as Admin Support
- Awareness of GDPR
- Redaction of medical records
- Production of Subject Access Requests
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
