Medical Receptionist

Job summary

Position 1: 19 hours (working pattern to be agreed)

Position 2: 18.5 hours (working pattern to be agreed)

We require 2 friendly, experienced part-time receptionists to join our GP Practice, you will work from our main site at Shakespeare Road, Eastwood, Rotherham and occasionally at our branch surgery, Ridgeway Medical Centre. As a member of our front line staff, you will need to be non-judgemental with excellent communication and listening skills. Prioritising a busy workload, being a good team player and possessing the ability to deal with a wide range of clerical and admin duties.

Main duties of the job

MAIN DUTIES

The 'face' of the practice to the general public, patients, both in person and on the telephone

Be able to deal with staff and healthcare professionals and outside agencies objectively and professionally

Ensuring the smooth running of the reception service for patients, including both appointments and clerical elements

Using care navigation to ensure patients are directed and signposted to the best possible service for their needs

ESSENTIAL SKILLS

Experience/knowledge of using SystmOne

Previous experience of working within General Practice or an NHS setting

Good communication skills

Calm and sympathetic manner with patients

Work well under pressure within a team

Ensuring complete confidentiality and discretion at all times

About us

We are a small, busy, friendly 3 GP Practice comprising of 1 Nurse Prescriber, 1 Practice Nurse, 1 HCA, 1 Practice Manager, 1 Secretary and 4 Receptionists

Annual leave starts at 20 days (pro rata) plus Bank holidays

Opportunity to join the NHS Pension Scheme

Ongoing training

Annual appraisal and personal development plan