Medical Receptionist

Derwent Practice

Information:

This job is now closed

Job summary

Derwent Practice has an exciting opportunity for a Medical Receptionist to join our friendly, family GP Practice based in the heart of Malton, North Yorkshire. Experience of General Practice is desirable but not essential as training will be provided. The post is for 18 hours, covering a variety of shifts Monday -Friday. The role of the Medical Receptionist can at times, be very demanding. Therefore, we are looking for someone who is confident, has excellent communication skills, is highly organised and good at multi-tasking.

Main duties of the job

The successful candidate will be required to provide effective and efficient reception and administrative services for the practice in a professional and courteous manner.

Please refer to the job description and person specification for further details.

About us

Derwent Practice is a friendly, family GP practice based in the heart of Malton, North Yorkshire.

We are a 10 GP Partnership with a list size of nearly 21,000 patients.

Derwent Practice was rated 'Good' in all four domains by CQC in 2019.

Date posted

23 February 2022

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A1144-22-7194

Job locations

Norton Road

Norton

Malton

North Yorkshire

YO17 9RF


Job description

Job responsibilities

The role of the Medical Receptionist is to provide a high quality, professional and confidential reception and administrative service to patients, doctors, staff, colleagues and other health service professionals.

To act as the first point of contact for patients, communicating between patients, doctors and other medical staff.

Please refer to the job description for further details

Job description

Job responsibilities

The role of the Medical Receptionist is to provide a high quality, professional and confidential reception and administrative service to patients, doctors, staff, colleagues and other health service professionals.

To act as the first point of contact for patients, communicating between patients, doctors and other medical staff.

Please refer to the job description for further details

Person Specification

Qualifications

Essential

  • Good general level of education
  • Good IT skills

Desirable

  • NVQ Level 2 Customer Service
  • Knowledge of medical terminology

Experience

Essential

  • Experience of dealing with the public
  • Ability to take initiative and communicate at all levels
  • Good organisational skills
  • An understanding of the need for strict confidentiality
  • Good team worker
  • Recognise the need to maintain and update skills
  • Ability to maintain confidentiality
  • Flexibility to work additional hours as required
  • Flexibility and willingness to learn new skills

Desirable

  • Experience of working in the NHS
  • Experience of working in a GP Practice

Personal Attributes

Essential

  • Smart appearance
  • Articulate
  • Professional attitude
  • Confident
  • Reliable
  • Flexible attitude
Person Specification

Qualifications

Essential

  • Good general level of education
  • Good IT skills

Desirable

  • NVQ Level 2 Customer Service
  • Knowledge of medical terminology

Experience

Essential

  • Experience of dealing with the public
  • Ability to take initiative and communicate at all levels
  • Good organisational skills
  • An understanding of the need for strict confidentiality
  • Good team worker
  • Recognise the need to maintain and update skills
  • Ability to maintain confidentiality
  • Flexibility to work additional hours as required
  • Flexibility and willingness to learn new skills

Desirable

  • Experience of working in the NHS
  • Experience of working in a GP Practice

Personal Attributes

Essential

  • Smart appearance
  • Articulate
  • Professional attitude
  • Confident
  • Reliable
  • Flexible attitude

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Derwent Practice

Address

Norton Road

Norton

Malton

North Yorkshire

YO17 9RF


Employer's website

https://www.derwentpractice.com/ (Opens in a new tab)

Employer details

Employer name

Derwent Practice

Address

Norton Road

Norton

Malton

North Yorkshire

YO17 9RF


Employer's website

https://www.derwentpractice.com/ (Opens in a new tab)

For questions about the job, contact:

Assistant Practice Manager

Alice Leckenby

a.leckenby@nhs.net

01653602181

Date posted

23 February 2022

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A1144-22-7194

Job locations

Norton Road

Norton

Malton

North Yorkshire

YO17 9RF


Supporting documents

Privacy notice

Derwent Practice's privacy notice (opens in a new tab)