Job summary
Derwent Practice has an exciting
opportunity for a Medical Receptionist to join our friendly, family GP Practice
based in the heart of Malton, North Yorkshire.
We are looking to recruit a Medical
Receptionist on a bank contract basis, initially for 6 months, covering a
variety of shifts Monday-Friday.
Experience of General Practice is desirable,
but not essential as training will be provided.
The role of the Medical Receptionist role
can at times, be very demanding so we are looking for someone who is confident,
has excellent communication skills, is highly organised and good at
multi-tasking.
Main duties of the job
The successful candidate will be required to provide effective and efficient reception and administrative services for the practice in a professional and courteous manner.
Please refer to the job description and person specification for further details.
About us
Derwent Practice is a friendly, family GP practice
based in the heart of Malton, North Yorkshire.
We are a 9 GP partnership with a list size of
nearly 21,000 patients.
Derwent Practice was rated
'Good' in all four domains by CQC in 2019.
Job description
Job responsibilities
The role of the Medical Receptionist is to provide a high quality, professional and confidential reception and administrative service to patients, doctors, staff, colleagues and other health service professionals.
To act as the first
point of contact for patients, communicating between patients, doctors and
other medical staff.
Please refer to the job description for further details
Job description
Job responsibilities
The role of the Medical Receptionist is to provide a high quality, professional and confidential reception and administrative service to patients, doctors, staff, colleagues and other health service professionals.
To act as the first
point of contact for patients, communicating between patients, doctors and
other medical staff.
Please refer to the job description for further details
Person Specification
Qualifications
Essential
- Good general level of education
- Good IT skills
Desirable
- NVQ Level 2 Customer Service
- Knowledge of medical terminology
Experience
Essential
- Experience of dealing with the public
- Ability to take initiative and communicate at all levels
- Good organisational skills
- An understanding of the need for strict confidentiality
- Good team worker
- Recognise the need to maintain and update skills
- Ability to maintain confidentiality
- Flexibility to work additional hours as required
- Flexibility and willingness to learn new skills
Desirable
- Experience of working in the NHS
- Experience of working in a GP Practice
Personal Attributes
Essential
- Smart appearance
- Articulate
- Professional attitude
- Confident
- Reliable
- Flexible attitude
Person Specification
Qualifications
Essential
- Good general level of education
- Good IT skills
Desirable
- NVQ Level 2 Customer Service
- Knowledge of medical terminology
Experience
Essential
- Experience of dealing with the public
- Ability to take initiative and communicate at all levels
- Good organisational skills
- An understanding of the need for strict confidentiality
- Good team worker
- Recognise the need to maintain and update skills
- Ability to maintain confidentiality
- Flexibility to work additional hours as required
- Flexibility and willingness to learn new skills
Desirable
- Experience of working in the NHS
- Experience of working in a GP Practice
Personal Attributes
Essential
- Smart appearance
- Articulate
- Professional attitude
- Confident
- Reliable
- Flexible attitude
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.