Job responsibilities
Job Description
Administrator
Role summary
The post-holder will be a good all-rounder who is eager to learn a wide variety of duties in a busy but friendly GP Administration office. Full training and support will be offered to the successful candidate, who will be expected to share the roles below.
Location: North Leeds Medical Practice, Leeds
Annual leave5.6 weeks p/a pro rata.
Duties and responsibilities
- Carry out administrative tasks relating to patient records
Take action as directed by other team members
- Follow practice protocols to ensure consistent and high-quality care is provided to our patients
Admin duties
- Authorise & send summary care records
- Appointment management
- Print & Frank referral letters
- Taking the post
Arrive records / code empty packets
8 week check appointments
DVLA preparation for clinics
Checking the prior notification list
Preparing agenda, taking & distributing minutes for clinical meetings
Filing
Document Management
Any other job that may fall under the remit of GP administration
Reports
Adhoc system reporting & data entry
Process GP Report requests from outside agencies
Process Subject Access Requests
Key Working Relationships
The range of individuals and organisations the post holder has contact with
Doctors, Nurses, Health Care Assistants, Pharmacist, Practice Manager, Prescription Team, Reception & Administration Team
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include
Using personal security systems within the workplace according to practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way, free from hazards
Actively reporting health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
Undertaking periodic infection control training (minimum annually)
Reporting potential risks identified
Demonstrate due regard for safeguarding and promoting the welfare of children
Equality and diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights
Personal/professional development
The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality
The post-holder will strive to maintain quality within the practice, and will
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly
Contribution to the implementation of services
The post-holder will
Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate
