St Marys Surgery

Pharmacist Technician

The closing date is 28 November 2025

Job summary

An exciting opportunity has arisen within the newly formed Sea City Partnership for keen and committed individuals to join our friendly team to develop medicines optimisation services within our practices.

The post holder will play a key role in improving safe and cost-effective prescribing, enhancing patient outcomes, reducing health inequalities, and supporting public health initiatives.

We are looking to recruit a Pharmacy Technician (Salary AFC Band 5 equivalent pro-rata with NHS Pension available) to enhance the care of our patients.

The posts will complement the existing Pharmacist Team, who will provide professional support and development.

We will welcome applications from all sectors of Pharmacy, and you will be fully supported with a comprehensive induction and mandatory enrolment in the Primary Care Pharmacy Education pathway provided by CPPE if you have not already completed this.

If you have the drive, motivation and enthusiasm to work with us and other agencies to improve the quality of care to patients and be at the forefront of developing an exciting Health Service Provider we would love to hear from you and receive your application.

Main duties of the job

3.1.1 Providing specialist pharmaceutical services, professional advice and direct support to Drs, Nurses, HCAs, ANPs, Reception/Administrative Staff and the wider multi-disciplinary ARRS team to promote the safe, effective and high-quality, cost-effective use of medicines.

3.1.2 Liaising with patients, clinical and non-clinical staff, practice, hospital and community pharmacists/ technicians and patient's carers to improve the pharmaceutical care of patients.

3.1.3 Undertaking medicines reconciliation in accordance with practice protocols and within clinical competence to update patients medical records accordingly referring on any discrepancies promptly to the clinical pharmacists or GPs.

3.1.4 Assisting clinical pharmacists in Structured Medication Reviews (SMRs), including arranging required monitoring and carrying out preparatory work.

3.1.5 Supporting the clinical pharmacists with long term condition reviews through lifestyle and medication advice.

3.1.6 Responding to medication queries from patients, carers, and staff, providing counselling where appropriate.

The above is not exhaustive. The postholder may be required to undertake other activities commensurate with the expected levels of responsibility and scope of the role, within levels of attained competence. This will be dependent upon factors such as workload and staffing levels, annual leave cover.

About us

We aim to provide all of our patients with high quality, person-centred, accessible, integrated care in a safe, responsive and courteous manner. In order to do this we will

Provide a service which puts patient safety, care and wellbeing at the heart of all we do.

Convey compassion in all that we do, assessing and responding to need.

Respect all, show courtesy, seek to understand, treat all fairly, value each person as a unique individual and support the vulnerable.

Act with integrity and be accountable for our actions.

Continuously learn and improve, adapting to change and building on achievements to develop our services.

Promote best practice encouraging continuous professional development of all members of the Practice Team and valuing the contribution of each team member.

Nurture a culture which is innovative, inclusive, open and mutually supportive

Details

Date posted

14 November 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A1132-25-0006

Job locations

1 Johnson Street

Southampton

SO14 1LT


Job description

Job responsibilities

3.1 The post holder will be responsible for:

3.1.1 Providing specialist pharmaceutical services, professional advice and direct support to Drs, Nurses, HCAs, ANPs, Reception/Administrative Staff and the wider multi-disciplinary ARRS team to promote the safe, effective and high-quality, cost-effective use of medicines.

3.1.2 Liaising with patients, clinical and non-clinical staff, practice, hospital and community pharmacists/ technicians and patient's carers to improve the pharmaceutical care of patients.

3.1.3 Undertaking medicines reconciliation in accordance with practice protocols and within clinical competence to update patients medical records accordingly referring on any discrepancies promptly to the clinical pharmacists or GPs.

3.1.4 Assisting clinical pharmacists in Structured Medication Reviews (SMRs), including arranging required monitoring and carrying out preparatory work.

3.1.5 Supporting the clinical pharmacists with long term condition reviews through lifestyle and medication advice.

3.1.6 Responding to medication queries from patients, carers, and staff, providing counselling where appropriate.

3.1.7 Liaising with community pharmacy teams for items which are out of stock, supporting compliance with medication and promoting lifestyle advice (smoking/alcohol).

3.1.8 Promoting safe and effective prescribing, reduce medicines waste, and support repeat prescribing systems.

3.1.9 To work with reception staff and medicines managers to help manage repeat prescription requests, resolving queries where possible and producing prescriptions for clinical review.

3.1.10 Supporting the team with QOF, MOIS, NICE guidance implementation, antimicrobial stewardship, and prescribing audits.

3.1.11 Training and supporting admin staff and pharmacy colleagues in safe prescribing processes.

3.1.12 Participate in audits, service evaluation, and policy development to improve medicine use.

3.1.13 Monitoring and developing recall systems to ensure that all patients have appropriate therapeutic drug monitoring.

3.1.14 Responding to medicines related MHRA safety alerts.

3.1.15 Assisting in the appropriate monitoring of high-risk medications through patient safety searches.

3.1.16 Processing and reviewing shared care agreements received from other healthcare providers.

3.2 Communication Responsibilities:

3.2.1 Work collaboratively with multidisciplinary teams, contributing to patient group meetings and service discussions.

3.2.2 Provide information and support to patients, carers, and professionals, tailored to their needs and understanding.

3.3 Knowledge, Education, and Training Responsibilities:

3.2.1 Participate in delivering training to staff and patient groups.

3.2.2 Take responsibility for CPD and revalidation requirements with the GPhC.

3.2.3 Identify and undertake training to support service needs, including IT systems (System One, AccuRx, Anima).

3.3 Management and Leadership:

3.3.1 Manage own workload effectively, working independently and as part of a team.

3.3.2 Support pharmacists with QOF and MOIS and other medicine-related targets.

3.3.3 Contribute to audits, data collection, and reporting to commissioners.

3.3.4 Supervise and train administrative and trainee staff as required

3.4 Quality and Service Improvement:

34.1 Identify risks and ensure safe practice in medicines management.

34.2 Contribute to evidence-based practice, audit, and research.

34.3 Participate in service improvement initiatives and development of clinical standards and protocols.

34.4 Promote patient and public involvement to inform service improvements.

The above is not exhaustive. The postholder may from time to time be required to undertake other activities commensurate with the expected levels of responsibility and scope of the role, within levels of attained competence. This will be dependent upon factors such as workload and staffing levels, annual leave cover.

Job description

Job responsibilities

3.1 The post holder will be responsible for:

3.1.1 Providing specialist pharmaceutical services, professional advice and direct support to Drs, Nurses, HCAs, ANPs, Reception/Administrative Staff and the wider multi-disciplinary ARRS team to promote the safe, effective and high-quality, cost-effective use of medicines.

3.1.2 Liaising with patients, clinical and non-clinical staff, practice, hospital and community pharmacists/ technicians and patient's carers to improve the pharmaceutical care of patients.

3.1.3 Undertaking medicines reconciliation in accordance with practice protocols and within clinical competence to update patients medical records accordingly referring on any discrepancies promptly to the clinical pharmacists or GPs.

3.1.4 Assisting clinical pharmacists in Structured Medication Reviews (SMRs), including arranging required monitoring and carrying out preparatory work.

3.1.5 Supporting the clinical pharmacists with long term condition reviews through lifestyle and medication advice.

3.1.6 Responding to medication queries from patients, carers, and staff, providing counselling where appropriate.

3.1.7 Liaising with community pharmacy teams for items which are out of stock, supporting compliance with medication and promoting lifestyle advice (smoking/alcohol).

3.1.8 Promoting safe and effective prescribing, reduce medicines waste, and support repeat prescribing systems.

3.1.9 To work with reception staff and medicines managers to help manage repeat prescription requests, resolving queries where possible and producing prescriptions for clinical review.

3.1.10 Supporting the team with QOF, MOIS, NICE guidance implementation, antimicrobial stewardship, and prescribing audits.

3.1.11 Training and supporting admin staff and pharmacy colleagues in safe prescribing processes.

3.1.12 Participate in audits, service evaluation, and policy development to improve medicine use.

3.1.13 Monitoring and developing recall systems to ensure that all patients have appropriate therapeutic drug monitoring.

3.1.14 Responding to medicines related MHRA safety alerts.

3.1.15 Assisting in the appropriate monitoring of high-risk medications through patient safety searches.

3.1.16 Processing and reviewing shared care agreements received from other healthcare providers.

3.2 Communication Responsibilities:

3.2.1 Work collaboratively with multidisciplinary teams, contributing to patient group meetings and service discussions.

3.2.2 Provide information and support to patients, carers, and professionals, tailored to their needs and understanding.

3.3 Knowledge, Education, and Training Responsibilities:

3.2.1 Participate in delivering training to staff and patient groups.

3.2.2 Take responsibility for CPD and revalidation requirements with the GPhC.

3.2.3 Identify and undertake training to support service needs, including IT systems (System One, AccuRx, Anima).

3.3 Management and Leadership:

3.3.1 Manage own workload effectively, working independently and as part of a team.

3.3.2 Support pharmacists with QOF and MOIS and other medicine-related targets.

3.3.3 Contribute to audits, data collection, and reporting to commissioners.

3.3.4 Supervise and train administrative and trainee staff as required

3.4 Quality and Service Improvement:

34.1 Identify risks and ensure safe practice in medicines management.

34.2 Contribute to evidence-based practice, audit, and research.

34.3 Participate in service improvement initiatives and development of clinical standards and protocols.

34.4 Promote patient and public involvement to inform service improvements.

The above is not exhaustive. The postholder may from time to time be required to undertake other activities commensurate with the expected levels of responsibility and scope of the role, within levels of attained competence. This will be dependent upon factors such as workload and staffing levels, annual leave cover.

Person Specification

Experience

Essential

  • Experience of working in GP practice or NHS provider as a pharmacy technician, hospital or community pharmacy.

Desirable

  • A sound knowledge of the working of General Practice and NHS Primary Care.
  • Experience with clinical computer systems such as SystemOne.
  • Experience of patient-facing medication counselling role.
  • Experience in coordinating and prioritising daily workload.
  • Problem solving/decision making

Personal Qualities

Essential

  • Polite and confident
  • Flexible and co-operative
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Effectively able to communicate and understand the needs of the patient
  • Commitment to ongoing professional development
  • Punctual and committed to supporting the team effort
  • Flexibility to work outside of core office hours
  • Enhanced Disclosure Barring Service (DBS) check
  • Occupational Health clearance
  • Evidence of continuing professional development (CPD) commensurate with the role of a Pharmacist Technician

Desirable

  • Motivated, forward thinker
  • Problem solver with the ability to process information accurately and effectively, interpreting data as required
  • Ability to work under pressure/in stressful situations
  • Effectively utilise resources

Qualifications

Essential

  • - NVQ level 3 in Pharmaceutical Services
  • - Pharmacy Technician Registered with General Pharmaceutical council.
  • - Evidence of CPD

Desirable

  • ACT qualification
  • PCPEP
  • Full driving license and access to a car

Knowledge and Skills

Essential

  • Excellent attention to detail
  • Highly motivated and enthusiastic
  • Strong verbal and written communication skills
  • An appreciation of the nature of primary care, GPs and general practices
  • An appreciation of the nature of primary care prescribing, concepts for rational prescribing and strategies for improving prescribing.
  • Understanding of medicines legislation and ethics
  • Understanding of unlicensed medicines requirements
  • Capable of identifying personal learning needs
  • Works calmly and accurately under pressure
  • Strong organisational skills to meet deadlines and high standards
  • Acknowledges limitations and seeks advice when needed
  • Competent working independently and in teams
  • Adheres to GPhC Standards of Conduct
  • Maintain up-to-date CPD records
  • Flexible to work in various environments
  • Excellent computer and keyboard skills
  • IT skills including MS Word and Excel
  • An understanding, acceptance and adherence to the need for strict confidentiality
  • Knowledge of diversity issues and ability to work in non-discriminatory way

Desirable

  • Experience of working in a multi-disciplinary environment
Person Specification

Experience

Essential

  • Experience of working in GP practice or NHS provider as a pharmacy technician, hospital or community pharmacy.

Desirable

  • A sound knowledge of the working of General Practice and NHS Primary Care.
  • Experience with clinical computer systems such as SystemOne.
  • Experience of patient-facing medication counselling role.
  • Experience in coordinating and prioritising daily workload.
  • Problem solving/decision making

Personal Qualities

Essential

  • Polite and confident
  • Flexible and co-operative
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Effectively able to communicate and understand the needs of the patient
  • Commitment to ongoing professional development
  • Punctual and committed to supporting the team effort
  • Flexibility to work outside of core office hours
  • Enhanced Disclosure Barring Service (DBS) check
  • Occupational Health clearance
  • Evidence of continuing professional development (CPD) commensurate with the role of a Pharmacist Technician

Desirable

  • Motivated, forward thinker
  • Problem solver with the ability to process information accurately and effectively, interpreting data as required
  • Ability to work under pressure/in stressful situations
  • Effectively utilise resources

Qualifications

Essential

  • - NVQ level 3 in Pharmaceutical Services
  • - Pharmacy Technician Registered with General Pharmaceutical council.
  • - Evidence of CPD

Desirable

  • ACT qualification
  • PCPEP
  • Full driving license and access to a car

Knowledge and Skills

Essential

  • Excellent attention to detail
  • Highly motivated and enthusiastic
  • Strong verbal and written communication skills
  • An appreciation of the nature of primary care, GPs and general practices
  • An appreciation of the nature of primary care prescribing, concepts for rational prescribing and strategies for improving prescribing.
  • Understanding of medicines legislation and ethics
  • Understanding of unlicensed medicines requirements
  • Capable of identifying personal learning needs
  • Works calmly and accurately under pressure
  • Strong organisational skills to meet deadlines and high standards
  • Acknowledges limitations and seeks advice when needed
  • Competent working independently and in teams
  • Adheres to GPhC Standards of Conduct
  • Maintain up-to-date CPD records
  • Flexible to work in various environments
  • Excellent computer and keyboard skills
  • IT skills including MS Word and Excel
  • An understanding, acceptance and adherence to the need for strict confidentiality
  • Knowledge of diversity issues and ability to work in non-discriminatory way

Desirable

  • Experience of working in a multi-disciplinary environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

St Marys Surgery

Address

1 Johnson Street

Southampton

SO14 1LT


Employer's website

https://www.stmaryssurgery.nhs.uk (Opens in a new tab)


Employer details

Employer name

St Marys Surgery

Address

1 Johnson Street

Southampton

SO14 1LT


Employer's website

https://www.stmaryssurgery.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Pharmacy Team Lead

Emma Smithson

emmasmithson@nhs.net

02380333778

Details

Date posted

14 November 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A1132-25-0006

Job locations

1 Johnson Street

Southampton

SO14 1LT


Supporting documents

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