Primary Care Pharmacy Team Lead

Job responsibilities

1 Team leadership

1.1 To provide clinical and professional leadership for the PCN Pharmacy Team

1.2 To ensure that the our Pharmacy services are patient centred. To ensure that patients are actively engaged in the planning and delivery of their care. To promote the voice of patients and carers and to ensure that feedback, complaints and other representations from patients are thoroughly considered in the planning and delivery of services.

1.3 To work with our Pharmacy Team and Management Team to develop and implement strategies which promote excellent patient care and evidence based practice.

1.4 To provide effective clinical leadership for our Pharmacy Team. To promote confident and autonomous practice and to enable members of the Team to progress in their own personal development.

1.5 To facilitate engagement across our Pharmacy Team to promote a collegiate and high-functioning team. To foster strong levels of autonomy within the team and its members.

1.6 To promote an environment where issues and challenges are addressed collectively and team members share responsibilities to lead on agreed areas of work.

1.7 To provide a strong clinical presence and to be highly visible within our clinical operations across member practices sites. To provide a key point of contact on a day-to-day basis, offering expert pharmacy advice to other members of the Pharmacy and wider clinical teams

1.8 Demonstrate and model positive behaviours that are aligned with our values. To support and encourage these behaviours across the Pharmacy and wider clinical team

1.9 To provide effective line management for the Pharmacy team members

1.10 To promote job-satisfaction and well-being within the Pharmacy Team through providing compassionate pastoral support.

1.11 To ensure and provide suitable regular scheduled and ad-hoc clinical supervision for the Pharmacy team members

1.12 To work with the Pharmacy team both as a team and individually to develop confidence and competencies

1.13 The ensure that all members of the Pharmacy team:

Are supported with the right training, equipment, space and support to deliver their roles effectively

Deliver high quality personalised care

Adhere to all our relevant operational policies and procedures

Operate within their competencies and limits of their registration

Operate within the parameters of their agreed job description and employment contract

Operate in accordance with our regulatory and contractual requirements

Operate in an efficient way that promotes the responsiveness and patient access

Undertake appropriate mandatory training as prescribed

Maintain appropriate care and other records according to relevant policies

1.14 To undertake (or oversee) individual appraisals of all members of the Pharmacy Team including agreeing and supporting development plans.

2 Clinical Practice

2.1 To work clinically as Pharmacist with some degree of advanced practice and/or with specialism,. The balance between Pharmacy Team leadership and the postholders clinical practice will be established via an agreed job plan to be determined and documented at the time of appointment. This job plan will be kept under review and may be adjusted by mutual agreement between the postholder and their manager.

2.2 Functioning with a high degree of autonomy in their clinical practice, receiving clinical supervision from the Pharmacy lead GP on a regularised and ad-hoc basis

2.3 To remain clinically competent in relation to their job-plan, registered with the GPhC.

2.4 The postholder will ensure participation in their own agreed Personal Development Plan and will progress the development of their own skills and competencies according to this.

3 Operational management

3.1 To oversee the day-to-day operations of the Pharmacy Team

3.2 To oversee the allocation of resources within the Pharmacy services, including overseeing the rota, and ensuring the effective delivery of Pharmacy functions within the member practices. Develop a level of resilience within the Pharmacy team and processes to minimize the impact of any absences, both planned (e.g. Annual Leave) and unplanned (e.g. sickness).

3.3 To work with our Management Team to contribute to our workforce plans. To lead for the recruitment of Pharmacy staff as required.

3.4 To support the delivery of good prescribing practice within our clinical operations and alignment with CCG Formulary and relevant prescribing incentive schemes. To have a role in overseeing our performance against commissioner prescribing incentive schemes. This will include supporting and supervising medicines management functions within the member practices and supporting our response to medicines alerts and other relevant notices. The balance of the postholders duties in this area will be established via an agreed job plan to be determined and documented at the time of appointment. This job plan will be kept under review and may be adjusted by mutual agreement between the postholder and their manager.

3.5 To oversee the clinical governance and quality of care delivered by the Pharmacy Team. To ensure that the activities of the Team are of high quality, that they meet regulatory and contractual requirements. Ensure the appropriate delivery of such processes and that effective records are appropriately filed to provide evidence of compliance.

3.6 To manage the resolution of unforeseen issues affecting the provision of Pharmacy services, working with the Management team as required

3.7 To manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients

3.8 To ensure appropriate adherence to our operational policies in the delivery of Pharmacy services (e.g. Local Infection Prevention Control policies)

4 Leadership and service development

4.1 To contribute to the Management Team, providing a senior Pharmacy professional voice and influence.

4.2 To work closely with other clinicians to foster a strong and collaborative MDT model which maximises benefits to patients.

4.3 To contribute to the exploration, planning, delivery and evaluation of service developments. To lead on workstreams relevant to Pharmacy and to support the effective delivery of projects to improve patient care, the sustainability services, staff-wellbeing and the role of Pharmacy within our services. To manage and lead on the delivery of specifically identified services, projects and audits as requested

4.4 To promote a culture of collaboration. To promote synergies and integration across our services and teams. To foster the effectiveness of PCN services in complementing member practice services and promoting resilience of primary care services.

4.5 To contribute to training, learning and development initiatives across our practices and beyond as appropriate.

4.6 To maintain awareness of national and local policies, guidance and best practice relevant to the Primary Care Pharmacy and to ensure the implementation of changes to practice as required.

4.7 To contribute to the development and delivery of effective mechanisms for the monitoring of the quality and effectiveness of services. To document findings from these activities and to contribute to the development and delivery of plans to improve services as required.

4.8 To develop external networks across the city and more widely to share learning and promote the role of Pharmacy within General Practice

Qualifications

Essential

• Mandatory registration with General Pharmaceutical Council (GPhC) which includes revalidation
• Masters degree in pharmacy (MPharm) (or equivalent)
• Minimum of 5 years post-qualification experience.
• In depth therapeutic and clinical knowledge and understanding of the principles of evidence-based healthcare.
• Excellent written and verbal communication skills.
• Demonstrate the ability to communicate complex and sensitive information in an understandable form to a variety of audiences (e.g. patients).
• Is able to plan, manage, monitor, advise and review general medicine optimisation issues in core areas for long term conditions.

Desirable

• Membership of the Royal Pharmaceutical Society
• A member of or working towards Faculty membership of the Royal Pharmaceutical Society
• Specialist knowledge acquired through postgraduate diploma level or equivalent training/experience
• Independent prescriber or working towards/intent of gaining an independent prescribing qualification
• An appreciation of the nature of GPs and general practices.
• An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing.
• Excellent interpersonal, influencing and negotiating skills.

Experience

Essential

• Experience of managing a team / other pharmacists
• Experience of working in primary care environment
• Qualifications and/or commensurate equivalent experience in advanced practice and/or particular clinical specialty
• Is able to plan, manage, monitor, advise and review general medicine optimisation issues in core areas for long term conditions.
• Good IT skills.
• Able to obtain and analyse complex technical information
• Recognises priorities when problem solving and identifies deviations from the normal pattern and is able to refer to seniors or GPs when appropriate.
• Able to work under pressure and to meet deadlines.
• Produce timely and informative reports.
• Gain acceptance for recommendations and influence/motivate/ persuade the audience to comply with the recommendations/ agreed course of action where there may be significant barriers.
• Work effectively independently and as a team member.
• Demonstrates accountability for delivering professional expertise and direct service provision.

Desirable

• Adaptable
• Full Driving Licence
• In date DBS
• Evidence of continuing professional development.
• Up to date safeguarding adult and children level three training (will be an essential requirement of role)
• Up to date Information Governance training (will be an essential requirement of role)
• Have immunisation status assessed
• Up to date basic life support training (will be an essential requirement of role)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).