Workflow Administrator

Job description

Job responsibilities

Excellent communication skills both written and verbalAbility to deal effectively with telephone callsUnderstand the necessity for confidentialityUnderstand the role of teamwork in providing a quality serviceUnderstand the need for accuracy when dealing with patient records, both electronic and paper basedOrganisational skillsGood time management and ability to prioritise workloadAbility to use initiative: can work alone and within a teamProblem solving abilitiesEffective team workerMotivated and enthusiasticCommitment to ongoing developmentAvailability to provide cover during periods of sickness and holidaysFlexibility: adaptable to the changing needs of the role and practiceUnderstanding of own behavior and how this impacts on colleagues, patients and visitors

Person Specification

Experience

Essential

• Excellent communication skills both written and verbal
• Ability to deal effectively with telephone calls
• Understand the necessity for confidentiality
• Understand the role of teamwork in providing a quality service
• Understand the need for accuracy when dealing with patient records, both electronic and paper based
• Organisational skills
• Good time management and ability to prioritise workload
• Ability to use initiative: can work alone and within a team
• Problem solving abilities
• Effective team worker
• Motivated and enthusiastic
• Commitment to ongoing development
• Availability to provide cover during periods of sickness and holidays
• Flexibility: adaptable to the changing needs of the role and practice
• Understanding of own behavior and how this impacts on colleagues, patients and visitors

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Castlecroft Medical Practice

Address

Castlecroft Avenue

Wolverhampton

WV3 8JN

Employer's website

https://www.castlecroftmedicalpractice.co.uk (Opens in a new tab)