Deputy Operations Manager

Job description

Job responsibilities

Job Title

Deputy Operations Manager

Hours of Work

18.75 hours/week

Reporting to:

The Operations Manager

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Duties And Responsibilities

• Managing EMIS registrations, processing data and GP to GP data transfer.
• General I.T management and support.
• Managing the Practices online services and digital presence.
• Complaints management and handling, along with the OM and the Business Manager in the event of a serious complaint.
• Along with the OM, become the Emis, Docman and Accurx Champion.
• Smart card management alongside the OM.
• Along with the OM, share the attendance of the PPG meetings and provide support as needed.
• Work alongside the Business Manager, the OM and the Nurse Team Lead to plan and co-ordinate the flu season.
• Liaison with the AAA Screening Team at Russells Hall.
• Denusumab management.
• Ordering of stationery stock.
• Weekly fire testing.

CONFIDENTIALITY/INFORMATION GOVERNANCE

Information is vitally important for the safe clinical management of patient care and the efficient administration of services and resources. Information Governance is a framework to enable the practice to handle personal and corporate information appropriately.

The work is of a highly confidential nature and no information, either medical, personal or corporate, should be disclosed outside of practice personnel

It is the responsibility of all employees to ensure they abide by the requirements of Confidentiality and Information Governance as set out in the Employee Handbook.

HEALTH AND SAFETY

The post holder is responsible for the health and safety and welfare of both themselves and others in the working environment, and should follow safe working practices and comply at all times with the Practices Health and Safety policy.

PERFORMANCE AND DEVELOPMENT

This job description will be used as a basis for conducting an annual performance and development review between the post holder and the Operations Manager.

VARIATIONS

This job description describes the main purpose and key responsibilities and accountabilities of the post. The post holder may be required to undertake any additional duties or responsibilities as may reasonably be required.

The job description is a guide to the nature and main duties of the post as they currently exist, but it is not intended as a wholly comprehensive or permanent schedule and it is not part of the contact of employment. To reflect changing needs and priorities, some elements of the post may be subject to change in consultation with the post holder.

Person Specification

Qualifications

Essential

• No specific qualifications however must have excellent communication skills, a good knowledge of MS Office and GP Clinical systems (EMIS)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Castlecroft Medical Practice

Address

Castlecroft Avenue

Wolverhampton

WV3 8JN

Employer's website

https://www.castlecroftmedicalpractice.co.uk (Opens in a new tab)