Medicine Coordinator & Practice Administrator

Job description

Job responsibilities

JOB DESCRIPTION

Role

Medicine Coordinator & Practice Administrator

Band AFC

3

Working Pattern

Permanent Part/full time 20-36 hours p/w (negotiable)

Team

Administration

Reporting to

Operations Manager

Location

Coventry

Job Purpose

Broomfield Park Medical Centre have an amazing opportunity for a new role to help provide extra support to deliver efficient repeat prescribing processes thus reducing prescribing waste and delivering better quality for patients and the Practice.

In addition to the above, the post holder will also support with practice administration. This will include, registrations, deductions etc.

Main Duties and Responsibilities

Improve the quality of repeat prescribing and medication review systems.

• Follow and implement practice policies and procedures around prescribing
• Review and manage an efficient repeat prescribing system using EMIS Web and EPS
• Provide training and guidance for other practice staff on systems/procedures for repeat prescribing, ensuring adequate cover/expertise is available during holidays/absence
• Ensure medication review systems are set up and up to date
• Develop a system for dealing with and reviewing care home medication orders and orders that come direct from a pharmacy on behalf of a patient
• Assist and encourage patients to order prescriptions through the NHS App.

Improve safety in medicines management by reducing medication errors.

• Ensure medication reviews are completed when due for patients with a safety net system in place for those that are missed, reviewing as necessary
• Ensure all hospital discharge letters are dealt with in line with the practice medicines reconciliation policy
• Ensure clear dosing instructions appear on all repeat prescriptions (with certain exclusions as advised by the medicines management team)

Reduce medicine wastage.

• Highlight over and under ordering of repeat medicines to the prescriber
• Ensure prescription medicine quantities are synchronised
• Remove from a patients repeat list any unnecessary repeat prescriptions that have not been ordered for an agreed length of time

Make savings by reducing/containing costs.

• Realise simple approved switches where appropriate as advised by the medicines management team
• Realise dose optimisation opportunities as advised by the medicines management team
• Promote the use of Scriptswitch in practice and encourage clinicians to act on scriptswitch reports that are generated by the medicines management team

Improve patient and staff satisfaction.

• Interface with patients and patient groups where appropriate
• Lead for innovation around practice medicines management
• Provide training and guidance to other practice staff, and promote communication throughout the practice team

Office administration

• Supporting with registering new patients.
• Supporting with removing inactive patients (deductions).
• Input data correctly onto the clinical system.
• Scanning of patient related documentation and attaching scanned documents to patients healthcare records.
• Code and log relevant information in EMIS.
• General office administration.

Other Duties

• To support health campaigns being run by NHS Coventry as appropriate
• To conduct simple audits as directed by the medicines management team that are of interest to the CCG/Area Team
• To attend mandatory training sessions as directed by the medicines management team basis and to attend adhoc sessions as advised
• To share best practice with other practices and encourage collaborative working
• To liaise with MMT leads and act as the link person between the medicines management team and the practice
• To collate and record data as advised by the medicines management team to measure progress

• To oversee patient access
• To assist with prescriptions at the University of Warwick Health Centre (branch site) during the initial few days of registration around early October
• The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures.
• The post-holder will support the equality, diversity and rights of patients, carers and colleagues.
• The post-holder will participate in any training programme implemented by the practice as part of this employment.
• The post-holder will strive to maintain quality within the practice.

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Person Specification

Essential:

• Educated to at least a GCSE level including Maths and English (or equivalent).
• Experience working within a GP practice environment, ideally in a similar role.
• Ability to prioritise and time management own workload.
• Good IT skills
• Excellent communication skills including verbal and written.
• Ability to be flexible and adjust to changing service requirements.
• Confident and pleasant telephone manner.

Desirable:

• Experience working with GP Clinical Systems for example: EMIS Web, INPS Vision.
• Knowledge of medicines management relating to primary care.
• Knowledge of role of other healthcare professionals.
• Good numerical skills.
• Willingness to travel to our partner surgeries within Coventry as and when needed.

Benefits

• AFC band progression
• NHS pension
• Generous holiday entitlement that increases with service.
• Cycle to work scheme.
• Enhanced maternity pay with qualifying length of service.
• Generous sickness pay with qualifying length of service.
• Annual Christmas party.
• Annual appraisal.
• Childcare vouchers.
• Eye tests/flu jabs.
• Continuous professional development including access to training courses.

Person Specification

Qualifications

Essential

• Educated to at least a GCSE level including Maths and English (or equivalent).
• Experience working within a GP practice environment, ideally in a similar role.
• Ability to prioritise and time management own workload.
• Good IT skills
• Excellent communication skills including verbal and written.
• Ability to be flexible and adjust to changing service requirements.
• Confident and pleasant telephone manner.

Desirable

• Experience working with GP Clinical Systems for example: EMIS Web, INPS Vision.
• Knowledge of medicines management relating to primary care.
• Knowledge of role of other healthcare professionals.
• Good numerical skills.
• Willingness to travel to our partner surgeries within Coventry as and when needed.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Broomfield Park Medical Centre

Address

Spon End

Coventry

CV1 3HQ

Employer's website

https://www.broomfieldparkmedicalcentre.co.uk/ (Opens in a new tab)