Medical Receptionist
Elm Tree Surgery
This job is now closed
Job summary
- We are looking for a motivated and enthusiastic Medical Receptionist to join our friendly, patient focused practice team at Elm Tree Surgery, Thornaby.
- We are a five-partner medical practice with a list size of 9000+ Having recently refurbished and expanded our current practice premises we now have the exciting opportunity of expanding our staff to include the following role:
- Medical Receptionist/Admin Assistant (part-time/full time, negotiable hours, salary negotiable dependent upon experience)
- Candidates must be efficient, self-motivated, organised, and IT literate. They will also need to have good communication skills, a good telephone manner, be flexible and have a positive attitude.
- Use S1 health records systems, and accurately enter information into the patient health record, booking appointments etc.
- You will be experienced in patient contact and have some understanding of signposting, and relaying information accurately.
- Be a team worker as well as working independently.
- Previous experience working within a GP Practice/Hospital/Clinical setting preferred.
Main duties of the job
Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
Deal with all general enquiries regarding medical advice request/medication queries and relay these to the Doctor.
Explain procedures and make new and follow-up appointments.
Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Signpost calls.
Enter patient information on to the computer as required, ensuring that this is entered onto the correct patient. The information must be relevant and accurate
Please see Job Description for further details.
About us
Elm Tree Surgery is a rapidly expanding five-Partner practice in purposely refurbished premises in Thornaby. We are a forward-looking and innovative teaching practice, providing more than just General Medical services. We are a high achieving QOF practice and have received a Good CQC rating. We believe in investing in people and have seen many members of staff go through various training courses to enhance their learning and the service offered to our patients.We have a clinical team of 5 GP Partners, 2 Salaried GPs, a team of Practice Nurses, a HCA, and a Phlebotomist.
The clinical team are supported by admin and reception
The practice provides a supportive and friendly environment with a focus on a tightly knit team that can rely on each other. If you have a good work ethic, can work independently, whilst being supported, and being supportive of your colleagues, then this is the place for you.
We are looking for a motivated and enthusiastic Medical Receptionist to join our friendly, patient focused practice team.
Date posted
12 September 2023
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A1110-23-0002
Job locations
22B Westbury Street
Thornaby
Stockton-on-tees
TS17 6PG
Employer details
Employer name
Elm Tree Surgery
Address
22B Westbury Street
Thornaby
Stockton-on-tees
TS17 6PG
Employer's website
http://www.elmtreepractice.nhs.uk/welcome,53335.htm (Opens in a new tab)