Health Care Assistant - 32 hours per week

Job description

Job responsibilities

Job Title

Senior Health Care Assistant

Post reference number

HCA /03

Date of this job description

Reviewed 12.02.20, last reviewed05.01.2023

Reviews

At appraisal / learning plan interviews

Post Holder name

Lydia Honeyman

Weekly hours

34 hours

A. MAJOR PURPOSE OF THE POST

To provide clinical and clerical support to the Practice clinical team, including the Dermatology service

B. MAJOR DUTIES AND RESPONSIBILITIES

The post holder will undertake some or all duties from a specific list which the practice deems as warranting the senior grading of this post

Clinical

Taking of blood (venepuncture)

Undertaking of ECG tests

Urine testing

Blood pressure monitoring

Glucometer readings

Dressings

Suture Removal

Injections-B12/Flu/Pneumonia

Assistance with Minor Ops

Assistance with Coil Fittings

Any other clinical tasks as may reasonably be required

Important the postholder is only required to undertake tests and procedures. Any interpretation of clinical outcomes is the responsibility of nurses or GPs

Clerical

Sending Specimens to the hospital laboratory

Use of computer for recording and obtaining information

Completion of forms

Restocking of trolleys, leaflets racks and sharps boxes

Maintenance records of clinical equipment

Ordering of supplies and equipment

Other clerical duties as required

The post holder reports directly to the Lead Practice Nurse (the postholders Line Manager) and the Partners. Given the part-time nature of the Lead Practice Nurse, the postholder will also report to the other Practice Nurses for advice and guidance.

The postholder has no day to day line management responsibility and does not directly manage members of staff on a regular basis. The post holder will be available to advise more junior members of the team on matters arising within the position, working within defined protocols and policy guidelines.

The postholder is only able to take decisions on day-to-day matters within existing policy guidelines, protocols and safe practice systems. The postholder will not be required to interpret clinical outcomes. Decisions requiring any change from existing guidelines and protocols must be referred to line manager, or in his /her absence a senior member of the nursing team or a Partner.

The postholder is required to work within strict medical guidelines and protocols. There is scope for creativity in relation to the way the postholder contributes to the organisation of the service and operates the clerical systems and procedures. Any changes must be agreed with the Line Manager

The postholder will have contact with patients, suppliers, hospital laboratory staff and all members of the Primary Health Care Team

The postholder will be educated to GCSE standard or equivalent, but there are no specific subject requirements. Specific training, where available, will be offered to the individual to ensure ongoing development within the role, including HCA NVQ.

Previous experience in the Health Service is desirable but not essential, as full training will be provided on all aspects of the post.

Specific requirements of the postholder are: -

Knowledge of Health and Safety guidelines

Knowledge of CQC requirements

Excellent communication skills

Ability to work with minimum supervision and to organise own workload

Ability to contribute effectively to the Primary Health Care Team

Tidy appearance

The postholder is employed on St James Medical Centre Health Care Assistant Grade

Person Specification

Qualifications

Essential

• Essential
• Attainment of 4 or more GCSE pass grades
• Good vocabulary
• Team Player Must have worked in a team situation. 100% commitment to engaging and supporting fellow team members.
• IT literate knowledge of working in a Windows environment and with clinical databases.
• Good keyboard skills
• Accurate and methodical able to work to strict guidelines and protocols.
• Good organisational skills and able to keep to work timetables.
• Excellent communication skills articulate and clear (face to face and over the telephone)
• Highly motivated and able to work unsupervised.
• Flexible able to cover for colleagues, sometimes at very short notice.
• Self- reliant, helpful, friendly put patients at ease, caring and good sense of humour.
• Responsive and adaptable to change.
• Likely to stay in post for a minimum of 3 years
• CONTRA-INDICATIONS
• Contraindications
• Obvious shyness
• Uncomfortable in team situation
• Lack of IT skills / poor keyboard skills
• Excessive assertiveness
• Resistance to change
• Unable to provide cover for colleague.
• Squeamish / needle phobic

Desirable

• Desirable
• GCSE (or equivalent) Maths & English
• Existing knowledge of medical terminology
• Experience of working in a multi-disciplinary team environment, ideally in a medical setting. Experienced in phlebotomy.
• Familiar with EMIS Web clinical system
• Previous experience of venepuncture
• Familiar the protection and security of personal data requirements
• Previous experience of working one to one with client / patient / customer
• Experience of managing a caseload for a clinic
• Lives within 8 miles of the surgery
• Outgoing disposition

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St James Medical Centre

Address

Coal Orchard

Taunton

Somerset

TA1 1JP

Employer's website

https://stjamesmedicalcentre.co.uk/ (Opens in a new tab)