Job summary
We are seeking a highly organised Medical Secretary to join our team.
The ideal candidate would have experience of using EMIS, good sound knowledge of medical terminology, and have worked as a Medical Secretary within the NHS.
You must be accurate, have good communication skills and be a team player.
The position available is part time, approx. 15-20 hours per week. Shift times are negotiable.
Main duties of the job
Key Responsibilities
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Providing comprehensive secretarial support to clinicians
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Managing patient referrals, and correspondence
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Managing medical reports, insurance claims and subject access requests
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Handling confidential patient information in line with data protection regulations
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Liaising with patients, healthcare professionals, and external organisations
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Maintaining accurate and up-to-date medical records
About us
We are a patient-focused GP practice that values both high-quality care and a positive working environment. Our team works together to ensure our patients feel supported, heard, and well cared for, while also supporting one another every day.
We take pride in delivering excellent healthcare with professionalism, compassion, and teamwork. We encourage open communication, proactive problem-solving, and a culture where everyones contribution is valued.
Our practice is friendly, approachable, and inclusive. We foster a positive, welcoming atmosphere where colleagues enjoy working together, share knowledge freely, and create a comfortable space for both patients and staff.
Job description
Job responsibilities
As a valued member of our administration team you will play a key role in keeping our practice running smoothly and ensuring every patient has a positive experience. Your responsibilities may include any of the following, with flexibility depending on practice needs and guidance from the Deputy Practice Manager or Practice Manager:
Providing full secretarial support to GPs and clinical staff Processing referrals via the NHS e-Referral Service (e-RS) Managing incoming and outgoing post, emails, and documents Handling patient queries in a professional and confidential manner Maintaining accurate patient records using clinical systemsLiaising with hospitals, community services, and other healthcare providers
Job description
Job responsibilities
As a valued member of our administration team you will play a key role in keeping our practice running smoothly and ensuring every patient has a positive experience. Your responsibilities may include any of the following, with flexibility depending on practice needs and guidance from the Deputy Practice Manager or Practice Manager:
Providing full secretarial support to GPs and clinical staff Processing referrals via the NHS e-Referral Service (e-RS) Managing incoming and outgoing post, emails, and documents Handling patient queries in a professional and confidential manner Maintaining accurate patient records using clinical systemsLiaising with hospitals, community services, and other healthcare providers
Person Specification
Qualifications
Essential
- Previous experience as a Medical Secretary or NHS administrator
- Excellent organisational and time management skills
- Strong attention to detail and ability to work under pressure
- Understanding of confidentiality and GDPR in a healthcare setting
- Good communication and interpersonal skills
Desirable
- Knowledge of NHS systems such as e-RS, and EMIS
- Familiarity with medical terminology
Personal Skills
Essential
- Excellent interpersonal skills
- The ability to remain calm under pressure
Person Specification
Qualifications
Essential
- Previous experience as a Medical Secretary or NHS administrator
- Excellent organisational and time management skills
- Strong attention to detail and ability to work under pressure
- Understanding of confidentiality and GDPR in a healthcare setting
- Good communication and interpersonal skills
Desirable
- Knowledge of NHS systems such as e-RS, and EMIS
- Familiarity with medical terminology
Personal Skills
Essential
- Excellent interpersonal skills
- The ability to remain calm under pressure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
