Job summary
Hours advertised are 18
Arch Health CIC is a values driven, non-profit health care
provider which delivers primary care to homeless and vulnerably housed people
in Brighton & Hove. The service is staffed and led by a dedicated local
team and was rated outstanding in all 5 areas of a CQC inspection in January
2019.
In addition to a specialist GP surgery, we also provide outreach
services into the Royal Sussex County Hospital and a variety of community
contexts which serve people who are without secure accommodation. We are a
committed and experienced team with a passion for improving the health and
well-being of people who are homeless or vulnerable.
We are looking to appoint a part-time Health Engagement Worker to
assist with the set-up and delivery of an enhanced outreach offer which will
deliver healthcare on the streets, in day centres, hostels and temporary
accommodation. We also hope that a mobile treatment centre will form part of
this project.
Main duties of the job
This is a new project which will require staff to demonstrate a high level
of flexibility, drive and ambition in order to achieve the benefits which we
anticipate for our patients. You’ll work closely with the Outreach Team
Co-ordinator who will be an experienced clinician and other staff from Arch to
ensure the success of the project.
Our ideal candidate will be highly self-motivated, organised, driven,
open and caring. They will be able to think on their feet, have great problem
solving abilities and be comfortable with the uncertainty which inevitably
accompanies a new project in its infancy. Most importantly they will be
dedicated to the delivery of the highest possible standards of care for people
who are living without homes in Brighton & Hove.
Job Purpose:
1. PATIENT FOCUS: facilitating patient engagement through face
to face interactions and providing follow-up between sessions to support
patient recovery.
2. PROJECT FOCUS: providing logistical
support to the set-up and delivery of the project including all practical and
administrative aspects.
3. PARTNER FOCUS: working closely with the
Project Co-ordinator to set-up and deliver a new clinical outreach project in
Brighton & Hove ensuring strong integration into the wider homeless health network.
About us
We are a committed and experienced team with a passion for improving the health and well-being of people who are homeless or vulnerable.
In return you will receive a competitive salary, 25 days holiday (pro rata), generous terms and conditions, relevant training, supervision and a positive working environment. You will also have the satisfaction of serving some of the most vulnerable people in the city.
Job description
Job responsibilities
Core duties:
- Supporting individual patients to engage with the service, this will include face to face and telephone interactions.
- Advocacy in registering patients for medical and support services and assisting them in addressing all aspects of physical and mental health or substance addiction needs, as well as advocating for them to get access to housing and social security benefits.
- Providing logistical support to the project.
- Liaising with partners to arrange and plan outreach sessions.
- Advocacy for patients.
- Building partnerships with other services.
- Use of IT systems for record keeping.
- Engaging in learning and development exercises relating to the project as it develops.
- Working with the wider Arch team
- Contributing to report writing
- Working to support the Outreach Team Co-ordinator with all aspects of the project
General:
- Responsible for checking the accuracy of work and maintaining a strong attention to detail at all times.
- Responsible for personal development with support from line manager
- To work in accordance with ARCH HEALTH CIC values and core behaviours
- To show a commitment to equality in all areas of work and working relationships
- To undertake any other duties that may within reason be required from time to time for ARCH HEALTH CIC
Job description
Job responsibilities
Core duties:
- Supporting individual patients to engage with the service, this will include face to face and telephone interactions.
- Advocacy in registering patients for medical and support services and assisting them in addressing all aspects of physical and mental health or substance addiction needs, as well as advocating for them to get access to housing and social security benefits.
- Providing logistical support to the project.
- Liaising with partners to arrange and plan outreach sessions.
- Advocacy for patients.
- Building partnerships with other services.
- Use of IT systems for record keeping.
- Engaging in learning and development exercises relating to the project as it develops.
- Working with the wider Arch team
- Contributing to report writing
- Working to support the Outreach Team Co-ordinator with all aspects of the project
General:
- Responsible for checking the accuracy of work and maintaining a strong attention to detail at all times.
- Responsible for personal development with support from line manager
- To work in accordance with ARCH HEALTH CIC values and core behaviours
- To show a commitment to equality in all areas of work and working relationships
- To undertake any other duties that may within reason be required from time to time for ARCH HEALTH CIC
Person Specification
Knowledge/Skills
Essential
- Care, empathy and skilled in dealing with emotionally vulnerable service users
- Excellent ability to engage with service users in an empowering manner
- Effective communication; written and oral skills
- Effective administrative and IT skills
Desirable
- Knowledge of assessment, support planning and interventions that help clients experiencing homelessness or housing vulnerability to become and stay healthy.
- Knowledge of the challenges and solutions to working with a client group who may be experiencing one or more of the following: poor health (physical and mental), substance misuse and homelessness.
- An understanding of health and safety policies and procedures that aim to keep staff and clients safe.
- Excellent organisational skills
- Full driving license
Qualities/Attributes
Essential
- Ability to work without direct supervision and determine own workload priorities
- Pleasant, passionate and kind
- Able to work under pressure and in a changing environment
Desirable
- An understanding, acceptance and adherence to the need for strict confidentiality
- Ability to use own judgement, resourcefulness and common sense
- Show a flexible and adaptable approach to work demands.
Experience
Essential
- Experience of working with vulnerable adults (those experiencing homelessness or housing vulnerability, or a comparable client group)
Desirable
- Experience of working within a health environment and/or with drug and alcohol dependent adults or those experiencing poor mental health
Person Specification
Knowledge/Skills
Essential
- Care, empathy and skilled in dealing with emotionally vulnerable service users
- Excellent ability to engage with service users in an empowering manner
- Effective communication; written and oral skills
- Effective administrative and IT skills
Desirable
- Knowledge of assessment, support planning and interventions that help clients experiencing homelessness or housing vulnerability to become and stay healthy.
- Knowledge of the challenges and solutions to working with a client group who may be experiencing one or more of the following: poor health (physical and mental), substance misuse and homelessness.
- An understanding of health and safety policies and procedures that aim to keep staff and clients safe.
- Excellent organisational skills
- Full driving license
Qualities/Attributes
Essential
- Ability to work without direct supervision and determine own workload priorities
- Pleasant, passionate and kind
- Able to work under pressure and in a changing environment
Desirable
- An understanding, acceptance and adherence to the need for strict confidentiality
- Ability to use own judgement, resourcefulness and common sense
- Show a flexible and adaptable approach to work demands.
Experience
Essential
- Experience of working with vulnerable adults (those experiencing homelessness or housing vulnerability, or a comparable client group)
Desirable
- Experience of working within a health environment and/or with drug and alcohol dependent adults or those experiencing poor mental health
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
