Communications Coordinator

Arch Health CIC

The closing date is 21 September 2020

Job overview

Arch is an outstanding healthcare provider which provides healthcare services to homeless people in Brighton & Hove. We are looking for a special person to join our team for up to 18 hours per week for the next 2 years.

Salary is £26,000 - £28,000 Pro rata

Interviews will be held on Wednesday 30th September.

Main duties of the job

This unique position is available as for a fixed 24-month period and in the role you will work closely with the CEO and Arch leadership team, leading our strategic communications both internal and external. This is a new position with opportunities to shape key messaging, brand profile and positioning of the organisation in line with our strategic objectives.

We are interested to hear from anyone who is highly motivated, creative, has a great work ethic, shows a positive disposition, is adaptable, highly organised and passionate about our vision.

About us

In return you'll benefit from competitive pay, flexible working hours, excellent holiday entitlement, positive working culture, access to the NHS pension scheme, training and much more. Plus, the opportunity to make a valuable contribution to an important organisation serving some of the most vulnerable people in our city.

Job description

Job responsibilities

The role will include:

- Taking a lead in the creating of a communications strategy and working alongside the executive team and develop it on an ongoing basis.

- Working with the team to coordinate the communications of campaigns to promote the work of Arch and build our brand profile.

- Planning, developing and creating content for various media and social media channels and platforms to communicate our work in Brighton.

- Creating and delivering traditional and digital content in line with the communications strategy to help Arch Health achieve its aim

- Engaging with the whole team to support and provide quality control for content creation by other staff and volunteers and ensure communications messages are consistent through the organisation

- Engaging media organisations and building relationships to support the ongoing campaigning

- Engaging with the public and the media through digital channels

- Plan and create on-brand compelling content for Facebook, Instagram, Twitter, LinkedIn, including writing copy, using design tools to create visual content such as infographics and memes and editing short videos.

- Ensure that comments and questions on Archs social media are responded to swiftly, effectively and in our organisational tone of voice.

- Creating compelling and newsy content for Archs website, coordinating content from others in the team, and creating joined-up user journeys across social media and the website.

- Keeping website up to date.

- Coordinating the planning and delivery of exciting content around key events

- Writing and distributing press releases, engaging local and national press and other media

This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of Arch. It is expected that the post holder will be as positive and flexible as possible in using this document as a framework, and in performing other duties commensurate with these responsibilities, the band of the post and skills and qualification of the post-holder.

Person Specification



  • Experience in a marketing and/or communications role
  • A strategic and creative thinker with experience planning and delivering digital and print campaigns and stakeholder communications, internally and externally
  • Experienced user of WordPress and Mailchimp or other equivalent applications


  • Experience of data analysis
  • Creative media experience (e.g. video, graphic design or animation)
  • PR experience

Knowledge and Skills


  • Day-to-day working knowledge of GDPR policy and procedures for comms work
  • Demonstrable ability to work under own initiative
  • Demonstrable ability to work in a team
  • Demonstrable ability to build relationships with various stakeholders such as press, partner organisations, people who use the service and staff
  • Excellent written and verbal communications skills and interpersonal skills
  • Demonstrable flexible and adaptable approach
  • Commitment to work within the values of Arch

Tier 2 Certificate of Sponsorship

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Visas and Immigration department requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website (opens in a new window). From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement. Guidance can be found here Criminal Records Checks For Overseas Applicants (opens in a new window).

Employer details

Employer name

Arch Health CIC


School Clinic

Morley Street



Employer's website

Date posted

26 August 2020

Pay scheme



£26,000 to £28,000 a year




2 years

Working pattern

Part-time, Flexible working


18 hours a week

Reference number


Job locations

School Clinic

Morley Street



Supporting documents

For help with your application, contact:

Jennie Worthley

If there's technical issues with the website, contact:



0300 330 1013

Outside UK:

+44 300 330 1013

Opening times:

Monday to Friday: 8am to 6pm

Saturday: 9am to 3pm

Closed Bank Holidays including Easter Sunday, Christmas Day, Boxing Day and New Year's Day.