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Recall and Administration Care Coordinator

IG Medical

Information:

This job is now closed

Job summary

An excellent opportunity has arisen to join our friendly and established recall administration team.

We offer a competitive salary, hours open to negotiation, Sovereign Healthcare Asset L2 which includes Store discounts, NHS Pension and 25 days holiday plus bank holidays.

Main duties of the job

This is a, mainly administrative roleto monitor and administer the practice recall systems, actively inviting patients for their long-term condition reviews and other appointments as required.The successful candidate will need to have excellent attention to detail, good IT skills, work well both in a team and under own initiative and have a positive can do attitude.

About us

IG Medical is situated in West Yorkshire, we have 2 sites Ilkley Moor Medical Practice set in the picturesque town of Ilkley and Grassington Medical Centre in the heart of the Yorkshire Dales. We are a training practice and are a caring, forward thinking, committed team, whose aim is to improve the health of our community by delivering high quality patient care, whilst maintaining a fulfilling working environment for all. Our patient list size is currently around 18000.

Our team consists of:

5 GP partners

12 Salaried GPs

2 Advanced Nurse practitioners

1 Advanced Clinical Practitioner

A nursing team which consists of both Practice Nurses and HCAs

Management team

Data Admin Team

Reception Admin Team

MSK Admin team

Date posted

18 December 2024

Pay scheme

Other

Salary

£12 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A1053-24-0018

Job locations

7a

East Parade

Ilkley

West Yorkshire

LS29 8EZ


Ilkley Moor Medical Practice

Springs Lane

Ilkley

West Yorkshire

LS29 8TH


Grassington Medical Centre

9 Station Road

Grassington

Skipton

North Yorkshire

BD23 5LS


Job description

Job responsibilities

The following are the core responsibilities of the Care Coordinator for Recalls and Administration. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Full management of the long-term conditions reporting

b. Maintain a good working knowledge of current QOF and recall processes and requirements.

c. Administer the patient invitation process for long-term condition reviews and other appointments as required.

d. Monitoring patient recall and recall systems.

e. Ensure accurate report output.

f. Dealing with queries via email, telephone and SystmOne tasks relating to Long Term Conditions patients and recalls

g. Ensuring patient records are updated accordingly.

h. Liaising with the practice clinical team

i. Liaising with patients, relatives, hospitals and other agencies

Job description

Job responsibilities

The following are the core responsibilities of the Care Coordinator for Recalls and Administration. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Full management of the long-term conditions reporting

b. Maintain a good working knowledge of current QOF and recall processes and requirements.

c. Administer the patient invitation process for long-term condition reviews and other appointments as required.

d. Monitoring patient recall and recall systems.

e. Ensure accurate report output.

f. Dealing with queries via email, telephone and SystmOne tasks relating to Long Term Conditions patients and recalls

g. Ensuring patient records are updated accordingly.

h. Liaising with the practice clinical team

i. Liaising with patients, relatives, hospitals and other agencies

Person Specification

Experience

Essential

  • Experience of working with the general public
  • Experience of administrative duties
  • Experience of working in a health care setting

Qualifications

Essential

  • Educated to GCSE level or equivalent

Desirable

  • GCSE Mathematics & English (C or above)
  • NVQ Level 2 in Health and Social Care
Person Specification

Experience

Essential

  • Experience of working with the general public
  • Experience of administrative duties
  • Experience of working in a health care setting

Qualifications

Essential

  • Educated to GCSE level or equivalent

Desirable

  • GCSE Mathematics & English (C or above)
  • NVQ Level 2 in Health and Social Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

IG Medical

Address

7a

East Parade

Ilkley

West Yorkshire

LS29 8EZ


Employer's website

https://www.igmedical.co.uk/ (Opens in a new tab)

Employer details

Employer name

IG Medical

Address

7a

East Parade

Ilkley

West Yorkshire

LS29 8EZ


Employer's website

https://www.igmedical.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Administration and Compliance Manager

Laura Meehan

Laura.Meehan@bradford.nhs.uk

01943886327

Date posted

18 December 2024

Pay scheme

Other

Salary

£12 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A1053-24-0018

Job locations

7a

East Parade

Ilkley

West Yorkshire

LS29 8EZ


Ilkley Moor Medical Practice

Springs Lane

Ilkley

West Yorkshire

LS29 8TH


Grassington Medical Centre

9 Station Road

Grassington

Skipton

North Yorkshire

BD23 5LS


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