Medical Secretary

Job summary

Join our dynamic team as a Medical Secretary with specialised skills in audio typing, focusing on referral coordination within our GP surgery located in the semi-rural beauty of Frodsham. In this role, you will be a key player in facilitating seamless communication between healthcare professionals, ensuring efficient and accurate processing of patient referrals. Be part of our comprehensive workforce dedicated to providing excellent healthcare services to our 17,500 patients.

The role is for 22 hours across Wednesday, Thursday and Friday.

Main duties of the job

Specific Duties

• Generating NHS and private referrals and associated admin. This will be from both dictation and written requests from clinicians.
• Dealing with enquiries from patients and other medical professionals.
• Able to maintain focus in a busy working environment, have good written and spoken communication skills and must have excellent typing skills.
• Patient enquiries regarding NHS and non-NHS work and referrals.
• Audio typing.
• Document Management of incoming correspondence.
• Input data into the patients healthcare records as necessary.
• Check emails regularly and deal with them appropriately.
• Highlight queries to the attention of the relevant clinicians.
• Manage surgery workflow using various systems.
• Maintaining and updating patient records and handling confidential information
• Handling office communication and correspondence
• Creating accurate documents, such as letters, reports and case notes from digital recordings or notes
• Training other team members where necessary.

We are seeking a candidate with the following qualities:

• Proven experience as a Medical Secretary with dictation skills or in a similar administrative role.
• Excellent organisational and multitasking skills.
• Strong communication skills, both written and verbal.
• Proficiency in relevant computer software and office equipment.
• An understanding of medical terminology and processes is advantageous.

About us

Join our esteemed GP surgery nestled in the semi-rural beauty of Frodsham, where you will be an integral part of our team serving 17,500 patients. We take pride in our friendly and comprehensive workforce, and we are excited to welcome a skilled Medical Secretary to contribute to our commitment to exceptional patient care.