Job responsibilities
1. DISPENSING
1.1 To
dispense medication as stated on prescriptions, maintaining accurate dispensing
records and ensuring that the medication is labelled with the correct drug
name, strength, quantity, directions for use, patient’s name and includes any
additional required information.
1.2 To
adhere to practice policies and procedures for dispensing medicines, in
particular those relating to expensive and controlled drugs.
1.3 Provide
a second-check on all medication issued.
1.4 Maintain
minimum stock levels of medicines, checking expiry dates and storage
conditions.
1.5 Place
accurate and timely orders with suppliers and accept deliveries of medication,
adding them to the computerised stock control records.
1.6 Maintain
dispensary equipment, ensuring it is clean, accurate and in good state of
repair.
1.7 Dispensing
of patient dosett boxes and associated administration.
2. ADMINISTRATION
2.1 Using
SystmOne clinical computer system ensure all relevant information is recorded
within individual patient records. Resolve computer problems when these arise
by consultation with colleagues or SystmOne.
2.2 Endorse
prescriptions accurately by checking prices with suppliers as necessary.
2.3 Ensure
the safe disposal of returned and out-of-date medications.
2.4 Maintain
and order stocks of dispensary and NHS stationery.
2.5 Issue
paper prescriptions to non-dispensing patients.
2.6 Issue
repeat prescriptions as requested by patients within the agreed time-scale.
2.7 To
meet all targets as stipulated by Dispensary Services Quality Scheme.
3. DISPENSARY RECEPTION
3.1 Ensure
that the correct medication and prescription is given to the patient,
confirming the details shown on the prescription form and the label confirming
the dosage instructions where appropriate.
3.2 Discuss
and confirm with the patient that all the appropriate medical investigations
are up-to-date or have been arranged to be done.
3.3 Assist
patients in accurately completing any exemption criteria on the reverse of the
prescription form.
3.4 Advise
patients about pre-payment certificates and how to apply for exemption
certificates.
3.5 Collect
prescription fees (NHS and private) from patients. Reconcile all monies received twice
daily. Ensure adequate change is
available.
4. HEALTH AND SAFETY
4.1 Adhere
to all aspect of Health and Safety at Work Act and Regulations and Control of
Substances Hazardous to Health (COSHH) regulations, ensuring good hygiene,
cleanliness and a safe environment in the dispensary.
4.2 Maintain
the integrity and security of the dispensary by admitting only authorised
personnel and ensuring that all medicines are stored as appropriate.
5. COMMUNICATION
5.1 Respond
to queries from patients, pharmacies, hospitals, nursing homes etc, whether by
face-to-face contact, telephone, email, fax etc.
5.2 Liaise
with members of the clinical team regarding medication for individual patients.
5.3 Communicate effectively and regularly with other members of the dispensing team to ensure
the accurate exchange of information relating to patients and their medication.
5.4 Attend
regular team meetings with dispensary colleagues and other practice staff.
6. GENERAL
6.1 At
all times maintain absolute confidentiality.
6.2 Attend
training courses as suggested by the Dispensary Manager and agreed as part of a
Personal Development Plan.
6.3 Be
pro-active in developing new initiatives in the dispensary.
6.4 Be
prepared to cover the work of colleagues when they are absent through annual
leave or illness.
This job description will be reviewed on a regular basis and
may be revised as the work of the dispensary requires.
