Kennet and Avon Medical Partnership

Medical Secretary/ Clinical Support

Information:

This job is now closed

Job summary

The Kennet and Avon Medical Partnership is an expanding 11 doctor general practice based across 2 sites - Marlborough and Pewsey.

Benefits of working for KAMP include:

  • Weekday only working
  • 5.4 weeks holiday plus bank holidays
  • Enrolment in the NHS Pension Scheme
  • Regular staff socials
  • Free refreshments
  • Discount with local opticians
  • Paid membership of the Bluelight discount scheme
  • Within walking distance of unique high streets
  • Full training

The post holder will be based across both our sites as and when required.

Minimum 25 hours across 3/4 days to include Thursday and Friday (ideally 9-5, but some flexibility possible).

School hours are also a possibility.

Main duties of the job

We are looking for an enthusiastic, computer literate Secretary to join our existing team, ideally someone who can grow and develop in the role. We provide general secretarial and administrative support to all KAMP staff, including audio typing of referral letters, processing incoming communications, generating reports for insurance companies, solicitors, police, etc., liaising with external organisations and overseeing staff rotas. Ideally, we are looking for a Secretary with medical experience, but training can be provided for medical terminology.

About us

Kennet and Avon Medical Partnership is a larger than average general practice with 17,500 patients, serving the market town of Marlborough, Pewsey village and their surrounding rural environs in beautiful North East Wiltshire.

The best part of working for KAMP is joining our amazing team. We are friendly, approachable and helpful, especially to new members. This is encapsulated in our mission: to deliver high quality healthcare with happy and motivated staff, where all staff and patients are treated with dignity and respect.

KAMP is committed to invest in the development of our staff members to provide a supported and highly skilled work force. Kindness and compassion to ourselves, to each other and to our patients is a core value.

New staff are welcomed and supported to embed into the KAMP team and understand their contribution to the practice mission and values.

Details

Date posted

27 March 2024

Pay scheme

Other

Salary

Depending on experience Starting rate no less than £12 per hour

Contract

Permanent

Working pattern

Part-time

Reference number

A0997-24-0005

Job locations

George Lane

Marlborough

Wiltshire

SN8 4BY


Pewsey Surgery

High Street

Pewsey

Wiltshire

SN9 5AQ


Job description

Job responsibilities

To join an existing team to provide the following vital services to the wider KAMP Team and our patients:

- Management of onward patient referrals to tertiary care centres such as NHS and private hospitals, Sleep clinic, ADHD service, Genetics Clinic, Wiltshire Autism Diagnosis and specialist mental health services.

- Provision of medical reports for third party organisations such as the Police for firearms certificates, DVLA, Fostering and Adoption services, the County Court, Insurance companies and the armed forces.

- Management of all incoming correspondence by post, email and the website and directing to the appropriate team within the practice.

- Manage the process for providing copies of medical notes to patients.

- Provide a contact for all queries relating to clinical sessions, rotas and rooms.

Job description

Job responsibilities

To join an existing team to provide the following vital services to the wider KAMP Team and our patients:

- Management of onward patient referrals to tertiary care centres such as NHS and private hospitals, Sleep clinic, ADHD service, Genetics Clinic, Wiltshire Autism Diagnosis and specialist mental health services.

- Provision of medical reports for third party organisations such as the Police for firearms certificates, DVLA, Fostering and Adoption services, the County Court, Insurance companies and the armed forces.

- Management of all incoming correspondence by post, email and the website and directing to the appropriate team within the practice.

- Manage the process for providing copies of medical notes to patients.

- Provide a contact for all queries relating to clinical sessions, rotas and rooms.

Person Specification

Qualifications

Essential

  • Good standard of general education
  • Mathematics and English GCSE grade C or above (or equivalent).

Desirable

  • RSA III Word Processing/Information Technology
  • CLAIT / ECDL qualification

Experience

Essential

  • - Experience of MS Office, Web and Email.
  • - Experience in working within a busy office environment.
  • - Experienced audio typist.

Desirable

  • - Experience of working within a medical environment.
  • - Experience of Choose and Book system.

Behaviours

Essential

  • Ability to demonstrate empathy and the desire to help and support colleagues and patients alike.
Person Specification

Qualifications

Essential

  • Good standard of general education
  • Mathematics and English GCSE grade C or above (or equivalent).

Desirable

  • RSA III Word Processing/Information Technology
  • CLAIT / ECDL qualification

Experience

Essential

  • - Experience of MS Office, Web and Email.
  • - Experience in working within a busy office environment.
  • - Experienced audio typist.

Desirable

  • - Experience of working within a medical environment.
  • - Experience of Choose and Book system.

Behaviours

Essential

  • Ability to demonstrate empathy and the desire to help and support colleagues and patients alike.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kennet and Avon Medical Partnership

Address

George Lane

Marlborough

Wiltshire

SN8 4BY


Employer's website

https://www.kamp.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Kennet and Avon Medical Partnership

Address

George Lane

Marlborough

Wiltshire

SN8 4BY


Employer's website

https://www.kamp.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Clinical Support Team Leader

Gillian Gale

kamp.practice@nhs.net

01672512187

Details

Date posted

27 March 2024

Pay scheme

Other

Salary

Depending on experience Starting rate no less than £12 per hour

Contract

Permanent

Working pattern

Part-time

Reference number

A0997-24-0005

Job locations

George Lane

Marlborough

Wiltshire

SN8 4BY


Pewsey Surgery

High Street

Pewsey

Wiltshire

SN9 5AQ


Supporting documents

Privacy notice

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