Job summary
The role of Practice Administrator is to participate in
the administrative function necessary to provide excellent medical care for
patients and to contribute to the Practices goal of delivering the best customer
service for our patients. To maintain accurate records on the practices
clinical system within the remit of your role.
Main duties of the job
Undertake associated administrative duties necessary to ensure smooth management of the patient's medical record and support the medical staff in undertaking necessary actions:
- Scanning and workflowing of relevant documents onto the patient records and assigning to relevant team members in accordance with guidance
- Inputting data to the patients record in accordance with guidance
- Dealing with private/insurance work including arranging medical appointments, completing GP reports and Subject access requests.
- Investigating and responding to tasks and workflows directed to you by Clinicians, the management team or other relevant members of staff.
- Opening, scanning and franking of post.
- Dealing with outgoing referrals using an electronic referral system and any associated referral tasks.
Efficiently and accurately obtain information as required by the doctor from other organisations, such as local hospitals and conveying this information quickly, efficiently and accurately
To ensure any CQC requirements and/or documentation for which the post holder is responsible for is completed timely and accurately.
To assist the Management Team with all clerical and administrative duties as required.
To undertake to perform in accordance with agreed standards and KPI's associated with these tasks, taking part in any quality audits as required.
Such other duties as may reasonably be delegated.
About us
We are a friendly General Medical Service practice, committed
to delivering the highest standards of primary care to our
patients.We are a 4 Partner GP practice situated in a
purpose-built premises in Selby providing care to 16,269*patients.
We also operate two part time branch surgeries in the villages of Riccall and Carlton.
We are proactive members of Selby Town Primary Care Network (PCN).We
are a practice with a longstanding & strong ethos of training. We are
actively involved in training Year 4 medical students and nursing students of
Hull York Medical School as well as FY2 doctors and GP registrars.
Job description
Job responsibilities
Undertake associated administrative duties necessary to ensure smooth management of the patient's medical record and support the medical staff in undertaking necessary actions:
- Scanning and workflowing of relevant documents onto the patient records and assigning to relevant team members in accordance with guidance
- Inputting data to the patients record in accordance with guidance
- Dealing with private/insurance work including arranging medical appointments, completing GP reports and Subject access requests.
- Investigating and responding to tasks and workflows directed to you by Clinicians, the management team or other relevant members of staff.
- Undertaking all other tasks associated with Health Care administration-
- - Opening, scanning and franking of post.
- - Implementing Referrals from Clinicians and any other general typing as required using the electronic referral system.
Efficiently and accurately obtain information as required by the doctor from other organisations, such as local hospitals and conveying this information quickly, efficiently and accurately
To ensure any CQC requirements and/or documentation for which the post holder is responsible for is completed timely and accurately.
To assist the Management Team with all clerical and administrative duties as required
To undertake to perform in accordance with agreed standards and KPIs associated with these tasks, taking part in any quality audits as required
Such other duties as may reasonably be delegated
Job description
Job responsibilities
Undertake associated administrative duties necessary to ensure smooth management of the patient's medical record and support the medical staff in undertaking necessary actions:
- Scanning and workflowing of relevant documents onto the patient records and assigning to relevant team members in accordance with guidance
- Inputting data to the patients record in accordance with guidance
- Dealing with private/insurance work including arranging medical appointments, completing GP reports and Subject access requests.
- Investigating and responding to tasks and workflows directed to you by Clinicians, the management team or other relevant members of staff.
- Undertaking all other tasks associated with Health Care administration-
- - Opening, scanning and franking of post.
- - Implementing Referrals from Clinicians and any other general typing as required using the electronic referral system.
Efficiently and accurately obtain information as required by the doctor from other organisations, such as local hospitals and conveying this information quickly, efficiently and accurately
To ensure any CQC requirements and/or documentation for which the post holder is responsible for is completed timely and accurately.
To assist the Management Team with all clerical and administrative duties as required
To undertake to perform in accordance with agreed standards and KPIs associated with these tasks, taking part in any quality audits as required
Such other duties as may reasonably be delegated
Person Specification
Qualifications
Essential
Experience
Essential
- - Excellent team player
- - Excellent customer service skills
- - Must be standards driven and detail-orientated with the ability to organise and plan ahead
- - Excellent telephone manner and confident communication skills
- - Works well under pressure
- - Good time management
- - Previous admin experience required
- - High attention to detail
Desirable
- - Experience of working in a previous administrative role
- - Experience in using System One would be desirable but not essential
Person Specification
Qualifications
Essential
Experience
Essential
- - Excellent team player
- - Excellent customer service skills
- - Must be standards driven and detail-orientated with the ability to organise and plan ahead
- - Excellent telephone manner and confident communication skills
- - Works well under pressure
- - Good time management
- - Previous admin experience required
- - High attention to detail
Desirable
- - Experience of working in a previous administrative role
- - Experience in using System One would be desirable but not essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
