Healthcare Assistant

Job description

Job responsibilities

Working under the direct supervision of the Senior Practice Nurse and strictly in accordance with specific Practice guidelines and protocols, the Healthcare Assistant will assist the Practice clinical team in the provision and delivery of prescribed programmes of patient care.

Duties and Responsibilities:

New patient health checks

ECG recording

Phlebotomy

Chaperoning duties

Processing and management of laboratory samples requested by GPs/Nurses

Vaccine/cold chain storage, monitoring and recording

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations where necessary

Assisting in the assessment and surveillance of patients health and well-being

Helping to raise awareness of health and well-being and how it can be promoted

Assisting with the collection and collation of data on needs related to health and well-being

Assist Practice Nurse and Doctors with the Quality & Outcomes Framework as assigned.

Participate with the annual Influenza programme and provide vaccinations to patients within the Patient Group Directive. This would include ad-hoc vaccinations where appropriately trained, work with the Practice where Public Health Initiatives are directed to the Practice (i.e. Pandemics etc).

Able to document Consultations and Patient Contacts according to NMC guidelines and to the Practice Standard Operating Procedures and Computer Templates.

Able to perform Cardio-pulmonary resuscitation according to current UK guidelines.

Person Specification

Experience

Essential

• Experience within a healthcare setting

Desirable

• Experience of working in a GP Practice

Qualifications

Essential

• Good general education
• NVQ Level 2

Desirable

• Qualified in Phlebotomy
• Qualified to NVQ Level 3

Qualities/Attributes

Essential

• An understanding, acceptance and adherence to the need for strict confidentiality
• Able to work on own initiative
• Able to work under pressure and remain calm
• Flexible and adaptable
• Aware of own limitations
• Keen to develop

Special requirements of post

Essential

• Provide cover for absence of other HCA when required

Knowledge/Skills

Essential

• Ability to provide quality care
• Good interpersonal and communication skills
• Good organisational skills
• Good team working skills
• Effective time management skills
• Ability to work independently following verbal or written instructions
• Adaptable to change
• Computer literate

Desirable

• Basic IT Skills
• Knowledge in EMIS Web and Docman clinical systems
• Skills in Phlebotomy, ECGs, Patient Health Checks, Blood Pressures
• Basic first aid knowledge
• Health and safety awareness
• Awareness of Blood Borne Viruses

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Knightwick Surgery

Address

Bromyard Road

Knightwick

Worcester

WR6 5PH

Employer's website

https://www.knightwicksurgery.co.uk/ (Opens in a new tab)