Job summary
Burnham & Berrow Medical Centre is looking for prescription clerks (2 x 25 hours per week) to join the team on permanent contracts.
The role will suit someone who has worked in a pharmacy or GP surgery, with some knowledge of prescriptions and/or receptionist/administration skills, and who is willing to be trained further.
You will be the first point of contact for patients requesting their repeat prescriptions. Your role will include processing these requests accurately and in a timely manner. You will liaise closely with our GPs, Clinical Pharmacists, Pharmacy Technicians, as well as having direct contact with patients and their carers.
You will have excellent communication skills and speak to our patients in a caring manner, and you will need to be able to work on your own and to prioritise your work.
We are looking for 2 prescription clerks at 25 hours per week each.
The pay rate is £10.00 to £10.25 per hour dependent on experience.
For more information about this role please contact Adam Willis (Clinical Advisor) on adam.willis1@nhs.net
Main duties of the job
- Process
all repeat medication requests sent in by patients, community pharmacies
and nursing homes in a timely manner, within protocols
- Liaise with patients and pharmacies regarding prescription
queries and requests
- Work
with the practice medicines management teams, clinicians and other
practice staff to resolve all medicines related queries
- Liaise
with hospital staff with reference to discharge and clinic letters
- Check
patient records for chronic disease and drug monitoring, and arrange for
testing and review as appropriate
- Enter
relevant patient information accurately onto EMIS
- Use
the Prescription Tracker to establish the status of electronic prescriptions
- Undertake
any other duties appropriate to the post as requested
Please refer to the attached job description and person specification for a full list of responsibilities
About us
Burnham-on-Sea - Our Practice & Town
Burnham and Berrow Medical Centre is a
large, well established practice with an on-site pharmacy, which provides a
wide range of services to around 15,000 patients. We are a friendly practice in
a seaside town location and our transport links are great - The M5, Bristol Airport
and train routes to London mean that Burnham-on-Sea is very conveniently
located.
Burnham-on-Sea is ideally located within easy
access to the Blackdown and the Mendip Hills both designated as Areas Of
Natural Beauty, with a network of footpaths and byways for walking, mountain
biking and horse riding. It is perfect for discovering the beauty of the
beaches and coastal paths, and both sites are within 5-10 minutes walk of the
beach.
Positioned on the edge of the Somerset
levels, the town is home to one of the longest stretches of sandy beach in
Europe and its iconic lighthouse. The town has retained much of its traditional
charms and hosts a number of eateries, restaurants and shops.
Benefits
We offer:
flexible roles and working options
competitive rates of pay
NHS pension membership
mentorship from experienced clinicians
career development - through annual appraisal, we encourage career development and progression and are keen to support staff who wish to extend their role
Job description
Job responsibilities
Job Summary:
To provide a high standard
of service in the processing of prescription requests
To act as a focal point of
communication between the Clinicians, Receptionists, Practice Staff, Patients
and local Pharmacies as well as other health care organisations to ensure
patients repeat prescriptions are produced within protocols.
To carry out duties with a
positive attitude and can-do approach towards problem solving
Job Responsibilities:
- Process
all repeat medication requests sent in by patients, community pharmacies
and nursing homes in a timely manner, within protocols
- Liaise with patients and pharmacies regarding prescription
queries and requests
- Work
with the practice medicines management teams, clinicians and other
practice staff to resolve all medicines related queries
- Liaise
with hospital staff with reference to discharge and clinic letters
- Check
patient records for chronic disease and drug monitoring, and arrange for
testing and review as appropriate
- Enter
relevant patient information accurately onto EMIS
- Use
the Prescription Tracker to establish the status of electronic prescriptions
- Undertake
any other duties appropriate to the post as requested
Job description
Job responsibilities
Job Summary:
To provide a high standard
of service in the processing of prescription requests
To act as a focal point of
communication between the Clinicians, Receptionists, Practice Staff, Patients
and local Pharmacies as well as other health care organisations to ensure
patients repeat prescriptions are produced within protocols.
To carry out duties with a
positive attitude and can-do approach towards problem solving
Job Responsibilities:
- Process
all repeat medication requests sent in by patients, community pharmacies
and nursing homes in a timely manner, within protocols
- Liaise with patients and pharmacies regarding prescription
queries and requests
- Work
with the practice medicines management teams, clinicians and other
practice staff to resolve all medicines related queries
- Liaise
with hospital staff with reference to discharge and clinic letters
- Check
patient records for chronic disease and drug monitoring, and arrange for
testing and review as appropriate
- Enter
relevant patient information accurately onto EMIS
- Use
the Prescription Tracker to establish the status of electronic prescriptions
- Undertake
any other duties appropriate to the post as requested
Person Specification
Qualifications
Essential
- English and Maths GCSE or equivalent (A*-C grade)
Desirable
- Experience within a pharmacy setting
Experience
Essential
- Experience within the NHS or similar health care setting
- Experience in a customer focused environment
- Experience of using a clinical medical IT system or similar
Desirable
- Evidence of working within a multidisciplinary team
- Knowledge of primary care in the NHS
Personal qualities
Essential
- Good level of IT skills/typing skills
- Ability to communicate effectively and sensitively, both verbally and written to patients and staff at a range of levels.
- Excellent organisation skills demonstrate the ability to organise systems and paperwork in an office environment.
- Strong attention to detail and the ability to transfer accurate information.
- Work well under pressure and meet deadlines
- Ability to adapt and respond to change.
- The ability to use own initiative within clear boundaries, seeking advice when necessary.
- Demonstrate enthusiasm and a strong sense of team spirt.
- Able to promote good working relationships
Desirable
- Computer literate in EMIS clinical system
- Computer literate in Microsoft Word and Outlook
Person Specification
Qualifications
Essential
- English and Maths GCSE or equivalent (A*-C grade)
Desirable
- Experience within a pharmacy setting
Experience
Essential
- Experience within the NHS or similar health care setting
- Experience in a customer focused environment
- Experience of using a clinical medical IT system or similar
Desirable
- Evidence of working within a multidisciplinary team
- Knowledge of primary care in the NHS
Personal qualities
Essential
- Good level of IT skills/typing skills
- Ability to communicate effectively and sensitively, both verbally and written to patients and staff at a range of levels.
- Excellent organisation skills demonstrate the ability to organise systems and paperwork in an office environment.
- Strong attention to detail and the ability to transfer accurate information.
- Work well under pressure and meet deadlines
- Ability to adapt and respond to change.
- The ability to use own initiative within clear boundaries, seeking advice when necessary.
- Demonstrate enthusiasm and a strong sense of team spirt.
- Able to promote good working relationships
Desirable
- Computer literate in EMIS clinical system
- Computer literate in Microsoft Word and Outlook
