Deputy Reception Manager

Whitemoor Medical Centre

Information:

This job is now closed

Job summary

Must have experience in working in a GP Surgery

  • To assist the Reception manager.
  • To assist with maintenance with the rotas on the clinical system
  • To assist with the Shortfall of appointments what resources may be needed to cover this (asking for others to cover illness
  • To assist with reception rota (keeping cover at an acceptable level, this may mean covering any shortfalls)

Main duties of the job

  • Development of reception colleagues training, Reviews,
  • To make sure patients are seen by the right clinician at the right time
  • IT support for reception
  • Development of appropriate procedures and protocols
  • Ad hoc projects and support for Reception Manager
  • To manage Nurse Appointments release and change slot types.
  • To keep the team up to date with any changes.

About us

Whitemoor is a great place to work, we are a friendly team.

You will learn new skills and take on new challenges.

We have free parking on site.

NHS Pension Scheme

5 weeks pro-rata Holidays + Bank holidays

Date posted

03 March 2025

Pay scheme

Other

Salary

£12.25 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A0958-25-0003

Job locations

Whitemoor Lane

Belper

Derbyshire

DE56 0JB


Job description

Job responsibilities

Main Duties & Responsibilities

Maintenance of all clinical rotas on SystmOne

Shortfall of appointments what resources may be needed to cover this.

Maintenance of reception rota (keeping cover at an acceptable level, this may mean covering any shortfalls)

Nurse Rotas: To manage clinic needs to get cover for nurse clinics if and when needed

HR duties for reception colleagues recruitment, training, holidays and performance management

To make sure patients are seen by the right clinician at the right time

IT support for reception and clinical colleagues

Development of appropriate procedures and protocols

Targets and Objectives

Develop and implement an ideal week to improve patient access

Developing the GP Assistants role to reduce GP workload.

Research Administrator

Seasonal Campaigns

Attend Management training courses.

Job description

Job responsibilities

Main Duties & Responsibilities

Maintenance of all clinical rotas on SystmOne

Shortfall of appointments what resources may be needed to cover this.

Maintenance of reception rota (keeping cover at an acceptable level, this may mean covering any shortfalls)

Nurse Rotas: To manage clinic needs to get cover for nurse clinics if and when needed

HR duties for reception colleagues recruitment, training, holidays and performance management

To make sure patients are seen by the right clinician at the right time

IT support for reception and clinical colleagues

Development of appropriate procedures and protocols

Targets and Objectives

Develop and implement an ideal week to improve patient access

Developing the GP Assistants role to reduce GP workload.

Research Administrator

Seasonal Campaigns

Attend Management training courses.

Person Specification

Experience

Essential

  • 12 month experience working in a GP Practice

Qualifications

Essential

  • GCSE or Equivalent
  • Speaks English
  • Experience of working in a GP Practice

Desirable

  • Customer Service
  • Is used to working in a fast paced working environment.
  • Can work under pressure.
Person Specification

Experience

Essential

  • 12 month experience working in a GP Practice

Qualifications

Essential

  • GCSE or Equivalent
  • Speaks English
  • Experience of working in a GP Practice

Desirable

  • Customer Service
  • Is used to working in a fast paced working environment.
  • Can work under pressure.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Whitemoor Medical Centre

Address

Whitemoor Lane

Belper

Derbyshire

DE56 0JB


Employer's website

https://www.whitemoormedicalcentre-belper.co.uk/ (Opens in a new tab)

Employer details

Employer name

Whitemoor Medical Centre

Address

Whitemoor Lane

Belper

Derbyshire

DE56 0JB


Employer's website

https://www.whitemoormedicalcentre-belper.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Assistant Practice Manager

Julie Allison

Julieallison@nhs.net

01773881148

Date posted

03 March 2025

Pay scheme

Other

Salary

£12.25 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A0958-25-0003

Job locations

Whitemoor Lane

Belper

Derbyshire

DE56 0JB


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