Liphook and Liss Surgery

Acute Care Practitioner

Information:

This job is now closed

Job summary

Don't scroll past your next great career move!

If you are an experienced nurse or paramedic with advanced clinical assessment accreditation (or equivalent) and you are looking to move into general practice or enhance your role, read on!

We are looking to add a key team player to our acute team providing first contact point services to our patients, by telephone, video and face to face contacts. You will be comfortable working autonomously to the top of your competences with GP support. You will become a senior member of the acute team and able to prioritise workload and referrals into the wider primary care team and beyond.

You will also support the GPs and nursing team in the management of long term health conditions. You will be supported and encouraged to improve your skills and enhance your role over time.

Main duties of the job

Competent to:

  • Triage and treat patients wishing to see a health care professional making any necessary referrals to other members of the primary health care team
  • Ensure clinical practice is safe and effective and remains within boundaries of competence and acknowledges limitations
  • Make professionally autonomous decisions within your competences
  • Provide first point of contact within the practice for patients presenting with undiagnosed problems, making use of skills in history taking, physical examination, problem-solving and clinical decision-making to establish a diagnosis and management plan
  • Advise patients on general health care and minor ailments with referral to other members of the primary and secondary health care team as necessary.

During a typical week your role will comprise a mixture of acute care and support to the wider team in the management of long term health conditions and general nursing responsibilities, within your evidenced skillset.

About us

Liphook & Liss Surgery is a dispensing practice operating across two village sites. We have 7 GP partners, a salaried GP, large nursing team, 3 experienced dispensers and full admin/back-room staff.

The practice has a strong emphasis on maintaining the right work life balance and we are an accredited RCGP Active Practice and affiliated Park Run Practice - running is not a required activity for our staff though!

We are a long established training practice and accredited research practice too.

Our QOF results are excellent and CQC is good.

Geographically the village names says it all. The countryside is fantastic in the National Park, while London and the coast are easily reachable. Schools and other services are excellent too.

Details

Date posted

02 June 2021

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Flexible working

Reference number

A0940-21-7622

Job locations

Station Road

Liphook

Hampshire

GU30 7DR


Hill Brow Road

Liss

Hampshire

GU33 7LE


Job description

Job responsibilities

JOB TITLE: Acute Care Nurse

REPORTS TO: Nurse Team Leader

HOURS: Part time (hours negotiable)

Job summary:

The post holder will typically be an experienced nurse working autonomously to their maximum level of competence, providing first contact care to presenting patients either face to face or in a telephone triage role. Working closely with GPs and the wider Practice Nurse Team the role will involve initial history taking, clinical assessment, diagnosis, treatment, evaluation of patient care, leading to the development of a treatment plan. They will demonstrate safe clinical decision-making and expert care for patients within primary care. The post holder will need to prioritise and triage the needs of patients accordingly making any necessary referrals for investigations in the appropriate manner. In addition as a senior member of the team you will support other nurses and GPs with a wide range of general nursing activities and chronic disease management.

Job responsibilities:

Diagnosing and treating patients presenting with minor illness

  • Triage and treat patients wishing to see a health care professional making any necessary referrals to other members of the primary health care team
  • Ensure clinical practice is safe and effective and remains within boundaries of competence and acknowledges limitations
  • Make professionally autonomous decisions for which he/she is accountable
  • Provide first point of contact within the practice for patients presenting with undiagnosed problems, making use of skills in history taking, physical examination, problem-solving and clinical decision-making to establish a diagnosis and management plan
  • Advise patients on general health care and minor ailments with referral to other members of the primary and secondary health care team as necessary for:
    1. ECG
    2. Phlebotomy
    3. Routine injections
    4. Contraception
    5. Injuries including dressings
    6. Chronic Disease Management

During a typical week your role will comprise a mixture of acute care and face to face primary care general nursing duties in line with the post holders skills and responsibilities.

Pathological specimens and investigatory procedures

  • Undertake the collection of pathological specimens including intravenous blood samples, swabs etc. Perform investigatory procedures requested by the GPs

Administration and professional responsibilities

  • Maintain their professional registration
  • Work within the latest NMC Code of Professional Conduct
  • Participate in the administrative and professional responsibilities of the practice team
  • Ensure accurate and legible notes of all consultations and treatments are recorded in the patients notes
  • Ensure the clinical computer system is kept up to date with accurate details recorded and amended
  • Ensure appropriate items of service claims are made accurately, reporting any problems to the practice administrator
  • Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice
  • Ensure collection and maintenance of statistical information required for regular and ad hoc reports and audit
  • Attend and participate in practice meetings as required
  • Restocking and maintenance of clinical areas and consulting rooms

Supplies and equipment

  • Maintenance of equipment and stock relating to patient care

Training and personal development

  • Training requirements will be monitored by yearly appraisal and will be in accordance with practice requirements. Personal development will be encouraged and supported by the practice. It is the individuals responsibility to remain up to date with recent developments.
  • Participate in the education and training of students of all disciplines and the introduction of all members of the practice staff where appropriate
  • Maintain continued education by attendance at courses and study days as deemed useful or necessary for professional development ensuring PREP requirements are met.
  • If it is necessary to expand the role to include additional responsibilities, full training will be given.
  • Develop and maintain a Personal Learning Plan and the requirements of NMC revalidation.

Liaison and Communication

  • Work within the practice multi-disciplinary team.
  • As well as the nursing team there is a need to work closely with reception, particularly the telephone Hub and general office staff to ensure the smooth running of the practice, reporting any problems encountered to the relevant person.
  • There is also the need to establish and maintain good liaison with other surgeries.
  • Flexibility to work at both of the practices sites Liphook and Liss and at other surgeries as part of a hub and spoke model of care within the local natural community
  • Undertake extended hours clinics as required by the practice currently Monday evenings and Saturday mornings as an illustrative guide.
  • The post-holder will establish and maintain effective communication pathways with colleagues, patients and their carers, recognising the need for flexibility to overcome different levels of understanding and cultural backgrounds.

Meetings

  • It will be necessary to attend and contribute to various practice meetings as requested.

Confidentiality:

  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
  • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & safety:

The post-holder will support the nurse team leader in the implementation of a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to practice guidelines

Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines

Responsible for the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements

Correct usage of Personal Protective Equipment (PPE).

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process

Making effective use of training to update knowledge and skills.

Safe management of sharps procedures including use, storage and disposal

Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management

Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised

Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business.

Undertaking periodic infection control training (annually)

Waste management including collection, handling, segregation, container management, storage and collection

Spillage control procedures and management. Decontamination control procedures, management and equipment maintenance

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

  • Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
  • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

  • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
  • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will:

  • Contribute to the practice achieving its quality targets to sustain the high standards of patient care and service delivery
  • Alert other team members to issues of quality and risk
  • Assess own performance and take accountability for own actions, either directly or under supervision
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
  • Work effectively with individuals in other agencies to meet patients needs
  • Effectively manage own time, workload and resources

Job description

Job responsibilities

JOB TITLE: Acute Care Nurse

REPORTS TO: Nurse Team Leader

HOURS: Part time (hours negotiable)

Job summary:

The post holder will typically be an experienced nurse working autonomously to their maximum level of competence, providing first contact care to presenting patients either face to face or in a telephone triage role. Working closely with GPs and the wider Practice Nurse Team the role will involve initial history taking, clinical assessment, diagnosis, treatment, evaluation of patient care, leading to the development of a treatment plan. They will demonstrate safe clinical decision-making and expert care for patients within primary care. The post holder will need to prioritise and triage the needs of patients accordingly making any necessary referrals for investigations in the appropriate manner. In addition as a senior member of the team you will support other nurses and GPs with a wide range of general nursing activities and chronic disease management.

Job responsibilities:

Diagnosing and treating patients presenting with minor illness

  • Triage and treat patients wishing to see a health care professional making any necessary referrals to other members of the primary health care team
  • Ensure clinical practice is safe and effective and remains within boundaries of competence and acknowledges limitations
  • Make professionally autonomous decisions for which he/she is accountable
  • Provide first point of contact within the practice for patients presenting with undiagnosed problems, making use of skills in history taking, physical examination, problem-solving and clinical decision-making to establish a diagnosis and management plan
  • Advise patients on general health care and minor ailments with referral to other members of the primary and secondary health care team as necessary for:
    1. ECG
    2. Phlebotomy
    3. Routine injections
    4. Contraception
    5. Injuries including dressings
    6. Chronic Disease Management

During a typical week your role will comprise a mixture of acute care and face to face primary care general nursing duties in line with the post holders skills and responsibilities.

Pathological specimens and investigatory procedures

  • Undertake the collection of pathological specimens including intravenous blood samples, swabs etc. Perform investigatory procedures requested by the GPs

Administration and professional responsibilities

  • Maintain their professional registration
  • Work within the latest NMC Code of Professional Conduct
  • Participate in the administrative and professional responsibilities of the practice team
  • Ensure accurate and legible notes of all consultations and treatments are recorded in the patients notes
  • Ensure the clinical computer system is kept up to date with accurate details recorded and amended
  • Ensure appropriate items of service claims are made accurately, reporting any problems to the practice administrator
  • Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice
  • Ensure collection and maintenance of statistical information required for regular and ad hoc reports and audit
  • Attend and participate in practice meetings as required
  • Restocking and maintenance of clinical areas and consulting rooms

Supplies and equipment

  • Maintenance of equipment and stock relating to patient care

Training and personal development

  • Training requirements will be monitored by yearly appraisal and will be in accordance with practice requirements. Personal development will be encouraged and supported by the practice. It is the individuals responsibility to remain up to date with recent developments.
  • Participate in the education and training of students of all disciplines and the introduction of all members of the practice staff where appropriate
  • Maintain continued education by attendance at courses and study days as deemed useful or necessary for professional development ensuring PREP requirements are met.
  • If it is necessary to expand the role to include additional responsibilities, full training will be given.
  • Develop and maintain a Personal Learning Plan and the requirements of NMC revalidation.

Liaison and Communication

  • Work within the practice multi-disciplinary team.
  • As well as the nursing team there is a need to work closely with reception, particularly the telephone Hub and general office staff to ensure the smooth running of the practice, reporting any problems encountered to the relevant person.
  • There is also the need to establish and maintain good liaison with other surgeries.
  • Flexibility to work at both of the practices sites Liphook and Liss and at other surgeries as part of a hub and spoke model of care within the local natural community
  • Undertake extended hours clinics as required by the practice currently Monday evenings and Saturday mornings as an illustrative guide.
  • The post-holder will establish and maintain effective communication pathways with colleagues, patients and their carers, recognising the need for flexibility to overcome different levels of understanding and cultural backgrounds.

Meetings

  • It will be necessary to attend and contribute to various practice meetings as requested.

Confidentiality:

  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
  • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & safety:

The post-holder will support the nurse team leader in the implementation of a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to practice guidelines

Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines

Responsible for the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements

Correct usage of Personal Protective Equipment (PPE).

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process

Making effective use of training to update knowledge and skills.

Safe management of sharps procedures including use, storage and disposal

Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management

Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised

Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business.

Undertaking periodic infection control training (annually)

Waste management including collection, handling, segregation, container management, storage and collection

Spillage control procedures and management. Decontamination control procedures, management and equipment maintenance

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

  • Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
  • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

  • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
  • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will:

  • Contribute to the practice achieving its quality targets to sustain the high standards of patient care and service delivery
  • Alert other team members to issues of quality and risk
  • Assess own performance and take accountability for own actions, either directly or under supervision
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
  • Work effectively with individuals in other agencies to meet patients needs
  • Effectively manage own time, workload and resources

Person Specification

Qualifications

Essential

  • RGN General Nurse
  • Educated to Degree Level
  • Membership of professional body (NMC) registration
  • Advanced Clinical Assessment accreditation or equivalent

Desirable

  • Chronic Disease Management accreditation
  • Advanced Nurse Practitioner Degree/Accreditation
  • Nurse Prescriber/Accreditation

Experience

Essential

  • Working in accordance with the NMC Standards
  • Working in First Patient Contact Care Telephone Triage Clinics in a diagnostic and assessment role
  • Experience of working autonomously

Desirable

  • Running nurse-led CDM clinics

Additional Skills

Essential

  • Excellent grasp with Health & Safety and Infection Control procedures
  • Excellent communication skills (Written and Oral)
  • Fluent written and verbal English
  • Competent IT skills
  • Time Management and the ability to work to deadlines

Desirable

  • Conflict management
  • A demonstrable commitment to professional development
Person Specification

Qualifications

Essential

  • RGN General Nurse
  • Educated to Degree Level
  • Membership of professional body (NMC) registration
  • Advanced Clinical Assessment accreditation or equivalent

Desirable

  • Chronic Disease Management accreditation
  • Advanced Nurse Practitioner Degree/Accreditation
  • Nurse Prescriber/Accreditation

Experience

Essential

  • Working in accordance with the NMC Standards
  • Working in First Patient Contact Care Telephone Triage Clinics in a diagnostic and assessment role
  • Experience of working autonomously

Desirable

  • Running nurse-led CDM clinics

Additional Skills

Essential

  • Excellent grasp with Health & Safety and Infection Control procedures
  • Excellent communication skills (Written and Oral)
  • Fluent written and verbal English
  • Competent IT skills
  • Time Management and the ability to work to deadlines

Desirable

  • Conflict management
  • A demonstrable commitment to professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Liphook and Liss Surgery

Address

Station Road

Liphook

Hampshire

GU30 7DR


Employer's website

https://www.liphookandlisssurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Liphook and Liss Surgery

Address

Station Road

Liphook

Hampshire

GU30 7DR


Employer's website

https://www.liphookandlisssurgery.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Nurse Team Manager

Lucy Clack

sehccg.liphookandlisssurgeryrecruitment@nhs.net

01428724768

Details

Date posted

02 June 2021

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Flexible working

Reference number

A0940-21-7622

Job locations

Station Road

Liphook

Hampshire

GU30 7DR


Hill Brow Road

Liss

Hampshire

GU33 7LE


Privacy notice

Liphook and Liss Surgery's privacy notice (opens in a new tab)