Care Co-Ordinator (Safeguarding)

Job description

Job responsibilities

DUTIES TO INCLUDE:

1. Proactively identify and work with a cohort of people; bringing together all of a persons identified care and support needs, exploring their options to meet these into a single personalised care and support plan, in line with best practice and using the available decision support aids.

2. Help people to manage their needs, answering their queries and supporting them to make appointments, referring them back to other health professionals or members of the MDT where appropriate.

3. Work with safeguarding professionals, to assist completion of safeguarding forms and case conference paperwork, including MASH referrals and child protection reports.

4. Taking an administrative lead with safeguarding for adults and children; processing correspondence from external agencies, maintaining safeguarding registers, managing requests for information.

5. Organising the practice safeguarding policies and keeping the practice intranet up to date in this respect, as well as supporting training.

6. Take charge of the annual safeguarding audit.

7. Take an administrative lead in PREVENT policies and queries in the practice.

8. Maintain an up to date log of contacts and services within the safeguarding area and establish and maintain good communication links with external contacts.

9. Provide coordination and navigation for people and their carers across health and care services, alongside working closely with the care coordinators, social prescribing link workers and other primary care roles.

10. Support the coordination, delivery and attendance at safeguarding & MDT meetings.

11. Ensure that all activities are recorded accurately, monitored and evaluated.

12. Attend all meetings as required.

13. Work in accordance with practice policies, ensuring that all work and procedures are undertaken in accordance with issued guidelines.

14. Attend any training courses and supervision sessions as required.

15. Promote the professional image and services offered by the surgery.

16. Any other duties that may be required and agreed by the Doctors and Management Team

Person Specification

Behaviours

Essential

• Smart, polite and confident
• Planning and organising
• Performing under pressure
• Adaptability
• Using initiative
• Team working
• Self-motivated and enthusiastic
• Flexibility
• Confidentiality
• Ability to work autonomously
• Non judgemental
• Ability to multi-task
• Proactive and tenacious

Skills

Essential

• IT skills (MS Office, Internet, etc)
• Interpersonal skills
• Time Management
• Communication and negotiation skills
• Problem solving skills analytical thinker

Experience

Essential

• Experience working in a people-centred environment

Desirable

• Care Co-ordinator role in primary care
• An understanding of safeguarding issues
• Working with SystmOne

Knowledge

Desirable

• Knowledge of local area and challenges faced in the community

Qualifications

Essential

• Safeguarding Certification, or willingness to complete
• Training as set out by the Personalised Care Institute, or willingness to complete

Desirable

• Training in motivational coaching and interviewing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Abbey House Medical Practice

Address

Monksfield Surgery

1 Wimborne Place

Daventry

Northamptonshire

NN11 0XZ

Employer's website

https://www.abbeyhousemedicalpractice.nhs.uk/ (Opens in a new tab)