Healthcare Assistant

Thirsk Doctors Surgery

Information:

This job is now closed

Job summary

Thirsk Doctors Surgery are delighted to be hiring an additional Healthcare Assistant. The successful candidate will be responsible for undertaking a wide range of Healthcare Assistant duties and the provision of general support to the multidisciplinary team.

We are committed to staff development and will support training needs of the successful candidate and ensure work shadowing and induction is carried out with our friendly team and training providers.

If this is the opportunity you have been looking for, with the new year approaching, a new job and career development, please apply before 31st December. We are happy to assist with any further enquiries regarding the post, please don't hesitate to contact Wendy Hunter or Kristy O'Hanlon at the surgery 01845 440462 from a Monday to Wednesday 9am to 3pm. 

The post is being offered at 16 hours per week, however there is a possibility of these hours increasing in due course. 

We are a transforming service - join us and help transform your career!

To apply: please follow the link on the NHS jobsite.

Main duties of the job

To support the practice nursing and administrative teams in the delivery of clinical and administrative services, working as part of the practice multi-disciplinary team, delivering care within their scope of practice to the entitled patient population.

The Healthcare Assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education whilst also supporting the administrative team on an as-required basis.

About us

Thirsk Doctors Surgery are committed to providing high quality primary care services through an ethos of continuous learning and reflection, while ensuring all staff and patients are treated with dignity, honesty and respect.

We aim to be innovative and adaptable to the changing face of General Practice and to balance the needs of individual patients with those of the wider practice population. We are dedicated to promoting the aims of values of our Primary Care Network and Clinical Commissioning Group and strive to improve the health of our population and encourage self-care.

Job description

Job responsibilities

Job title - Healthcare Assistant

Hours per week - 16 hours per week - with the possibility to increase in due course

Pay rate from £9.70 per hour dependent on experience

Place of work - Thirsk Doctors Surgery

Reports to - Practice Manager, Nurse Manager, Practice Nurses

Closing date - 31st December 2021

Interview date -10th January 2022

Primary responsibilities

The following are the core responsibilities of the Healthcare Assistant. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

  • Undertake new patient health checks
  • Support the practice nurse with health promotion programmes
  • Carry out baseline observations such as pulse oximitery, blood pressure, temperature and pulse rate, recording findings accurately
  • Facilitate routine and 24-hour BP monitoring, advising patients accordingly
  • Nurses phone in- advising patients of test results
  • Undertake wound care, dressings and other clinical tasks as required
  • Support the practice nurse with the management of chronic disease clinics
  • Carry out BMI checks as directed
  • Act as a chaperone as required
  • Undertake venepuncture, attend training
  • Administer flu, covid, pneumococcal and shingles vaccinations and attend the training
  • Carry out ECGs as requested
  • Urinalysis
  • Ensure specimens are recorded and ready for onward transportation
  • Deliver smoking cessation clinics and attend the training
  • Dopplars
  • Provide support during minor operations as required
  • Following agreed clinical protocols with referrals to advanced nurse practitioner and GP's
  • Ensure all clinical rooms are adequately stocked, clean and tidy and prepared for each session, maintaining and cleaning equipment used by the nurses and GP's
  • Ensure fridges are cleaned routinely in accordance with extant guidance, recording and monitoring of fridge temperatures
  • Ordering stock from suppliers when required, stock checks
  • Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisation’s IPC policy
  • Deliver opportunistic health promotion where appropriate
  • Partake in mandatory elearning and face to face training

Secondary responsibilities

In addition to the primary responsibilities, the Healthcare Assistant may be requested to:

  • Participate in practice audit as directed by management
  • Participate in local initiatives to enhance service delivery and patient care
  • Support and participate in shared learning within the organisation
  • Complete opening and closing procedures in accordance with the duty rota when required
  • Attendance of practice meetings, significant event meetings and staff training events
  • Co-operate with annual appraisal meetings and interim performance reviews

For full details please download the Job Description 

Person Specification

Skills and Personal Qualities

Essential

  • Polite and confident.
  • Flexible and cooperative.
  • Motivated.
  • Problem solver with the ability to process information accurately and effectively, interpreting data as required.
  • High levels of integrity and loyalty.
  • Sensitive and empathetic in distressing situations.
  • Ability to work under pressure/in stressful situations.
  • Able to communicate effectively and understand the needs of the patient.
  • Commitment to ongoing professional development.
  • Effectively utilise resources.
  • Punctual and committed to supporting the team effort.
  • Excellent communication skills (written and oral).
  • Clear, polite telephone manner.
  • Effective time management (planning and organising).
  • Ability to work as a team member and autonomously.
  • Good interpersonal skills.
  • Ability to follow clinical policy and procedure.

Desirable

  • Competent in the use of Office and Outlook.
  • Strong IT skills.

Qualifications

Essential

  • Healthcare qualification, level 3 or 4, or working towards gaining equivalent level.
  • GCSE in Maths and English grade C or above.

Desirable

  • Previous completion of the HCA Care Certificate.
  • Phlebotomy certification.
  • Vaccination certification.

Experience

Essential

  • Experience of working with the general public.
  • The following are preferred however, training will be provided where required:
  • ECGs.
  • Venepuncture.
  • New patient medicals, including height, weight, BP, pulse.
  • Chaperone procedure.
  • Ability to record accurate clinical notes.

Desirable

  • Experience of working in a healthcare setting.
  • Experience of working in a primary care environment.
  • Wound care/removal of sutures and staples.
  • EMIS/SystmOne user skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Thirsk Doctors Surgery

Address

Thirsk Doctors Surgery

Chapel Street

Thirsk

North Yorkshire

YO7 1LG


Employer's website

https://www.thirskdoctorssurgery.co.uk/ (Opens in a new tab)

For help with your application, contact:

Kristy O'Hanlon

kristy.o'hanlon@nhs.net

01845440462

Date posted

30 November 2021

Pay scheme

Other

Salary

£9.70 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A0933-21-9253

Job locations

Thirsk Doctors Surgery

Chapel Street

Thirsk

North Yorkshire

YO7 1LG


Supporting documents

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Email:

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Telephone:

0300 330 1013

Outside UK:

+44 300 330 1013

Opening times:

Monday to Friday: 8am to 6pm

Saturday: 9am to 3pm

Closed Bank Holidays including Easter Sunday, Christmas Day, Boxing Day and New Year's Day.