Inclusive Surgeries Coordinator

Job summary

The Inclusive Surgeries Programme aims to create a primary care service in Southwark that is equitable, accessible, and inclusive for all residents. Local and national research has recognised the significant inequalities faced by underserved groups in access, experience, and outcomes of primary care for migrants, individuals with learning disabilities, and LGBT+ communities. The programme addresses health inequalities by supporting practices to embed inclusive practices within primary care. Through collaboration and targeted initiatives, the programme envisions a primary care system that is welcoming, culturally competent, and responsive to the diverse needs of Southwarks population.

The Inclusive Surgeries Coordinator will drive the implementation of initiatives designed to make primary care services in North Southwark more accessible and inclusive for underserved populations. The role will focus on implementing and supporting programs such as the Safe Surgeries initiative, Learning Disability and Autism (LDA) Champions and Pride in Practice. Working closely with GP practices, Public Health, and local stakeholders, this will in turn improve health outcomes in underserved communities.

The Inclusive Surgeries Coordinator will work as part of the local provider system, spending most of their time working in an embedded way within the Primary Care Network.

If Quay Health Solutions receives a large volume of applications, we may close this advert early.

Main duties of the job

• Communication of Complex Information: Present complex information in a clear, professional & culturally sensitive manner to ensure understanding & engagement across diverse audiences
• Lead communications & engagement efforts with key stakeholders, including GP practices, Public Health team, patient groups & the wider public, ensuring transparency & collaboration
• Develop, review & distribute resources, such as training information, videos, leaflets & posters, tailored to the specific needs of local populations and practices
• Represent the Primary Care Network at relevant events & forums to advocate for the Inclusive Surgeries Programme, showcase local successes, share learnings & promote the programme's impact
• Effective engagement with senior clinicians, frontline staff & managers across the Primary Care Network
• Supporting GP practices in implementing the Safe Surgeries initiative for migrant access
• Driving the Learning Disability and Autism (LDA) Champion program to enhance accessibility
• Facilitating leadership development and collaborative working within GP practices to promote inclusivity
• Maintain a balanced delegated budget for projects & undertake regular financial reporting as required
• Oversee the allocation of financial incentives to GP practices, ensuring timely distribution based on programme milestones
• Support practices in accessing additional funding & resources for inclusivity initiatives

Please see the attached job description for the full list of duties and responsibilities.

About us

Fourteen practices in North Southwark have come together as Quay Health Solutions (QHS) Community Interest Company to jointly deliver services that improve outcomes for our 205k registered patients. As a GP Federation, QHS provides the building blocks for at scale service delivery and wider system integration through neighbourhoods that are the delivery units of North Southwark Primary Care Network (NSPCN) and our integrated Borough based system. These bring together local health and care organisations (including social care, the voluntary sector and patient groups) to work collaboratively to deliver more joined up, patient-centred services.

QHS is also working with NHS Southwark ICS on a programme of development to support transformation of local health services. We are working collaboratively with providers and patients to co-produce solutions to the challenges we face and maximise the impact of our services on quality and outcomes of patient care.

This role provides an exciting opportunity to make a meaningful impact on health equity in Southwark, working across primary care, Integrated Care Board (ICB) and Southwark Council public health.

Quay Health Solutions does not hold a VISA Sponsorship licence.