GP Receptionist

Job summary

We are looking to recruit a receptionist to join our already established friendly busy team. This role would provide reception support to the whole practice. A knowledge of primary care, customer service and IT skills are not essential as training is provided. Good written and oral communication skills are essential as well as good time management, plus an understanding of patient confidentiality. This is a full-time post for approximately 37.5 hours a week ranging from 7.45am - 6pm Monday to Friday. One late night cover until 8pm may be required plus, other additional hours will also be necessary to cover reception due to annual leave and sickness.

Main duties of the job

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and friendly manner either on the phone or face to face.

Deal with general enquires both from patients and secondary care, this requires a helpful and professional attitude even when working under extreme pressure.

Registration of new patients. Scanning letters, and a basic understanding of QOF plus be able to care navigate and a knowledge of primary care.

About us

Almondbury Surgery is situated in a local rural village which consists of 3 GP partners, 1 salary GP, 2 ANP, 2 Practice nurses, 2 HCA, 1 Phlebotomist, 2 Secretaries, 1 GP assistant, 3 Admin and 4 receptionists plus a HR Practice Manager and a Business Practice Manager. This is a friendly, warm ever growing and professional team with a high work ethic who take pride in their patient care/needs. We would welcome anyone to our fast growing team.