GP Receptionist

Job summary

We are looking to recruit 2 receptionist to join our already established friendly busy team. This role would provide reception and administrative support to the whole practice. A knoweldge of primary care, customer service and excellent IT skills are essential plus our IT system ( Systm one) would also be an advantage however this is not essential as training is provided. Good written and oral communication skills are essential as well as good time management as well as good organistional skills to priortise your workload, along with an understanding of patient confidentially. This is a part time post for approximately 15 to 30 hours per week raging from 7.45am - 6pm Monday to Friday with may be one rotating late evening cover. Additional hours will also be necessary to cover reception annual leave and sickness.

Main duties of the job

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and friendly manner either by phone or face to face.

Deal with general enquires both from patients and secondary care, this requires a helpful and professioanl attitude even when working under extreme pressure.

Registeration of new patients. Scanning letters, coding and a basic understanding of QOF targets plus be able to care navigate.

About us

Almondbury Surgery consists of 4 GP partners, 1 salary GP, 2 ANP, 2 Practice nurses, 2 HCA, 1 Phlembotomist, 2 Secretaries, 1 GP assistant, 4 Admin, 1 Prescription clerk and 5 receptionists plus a HR Practice Manager and a Business Practice Manager. This is a friendly and professional team with a high work ethic based on core strong family values. We have over 6500 patients and the surgery is forever evolving to their needs.