Pharmacy Technician

Job description

Job responsibilities

Job Description PCN Pharmacy Technician

Purpose of the role Clinical Pharmacy in General Practice is part of an exciting program of transformation to develop a new model of care, which addresses our ambition to deliver person-centered, coordinated care across the place. The Clinical Pharmacy in General Practice model is supported by the direction of national policy including the Five Year Forward View and GP Forward View where there is a need to better utilize the role of pharmacy within primary care to pro-actively help patients stay safe and well and out of hospital as well as helping to reduce the demands on general practice.

Pharmacy technicians play an important role, complementing clinical pharmacists, community pharmacists and other members of the PCN multi-disciplinary team. Pharmacy technicians are different to clinical pharmacists as they are not able to prescribe or make clinical decisions, instead working under supervision to ensure effective and efficient use of medicines.

Pharmacy technicians core role responsibilities will cover clinical, technical and administrative categories.

The purpose of the role is to lead improvements to maximize safe, cost-effective best practice in prescribing to improve the quality of patient care. The post holder will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of repeat dispensing and online ordering, minimizing clinical risk and aiming to reduce wasted medicines.

In addition, the post holder will be responsible for encouraging the development of better understanding of the principles of medicines optimization throughout the practice teams and promoting good practice in line with therapeutic developments. This will involve assisting the PCN in achieving national requirements, NICE implementation and utilization of medicines optimization initiatives.

Nov 2023

Peoples Health Partnership Primary Care Network

Key duties and responsibilities

All Pharmacy Technicians must work within their competencies and have professional indemnity for their role.

Clinical

Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.

Carry out medicines optimization tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation. Where required, utilize consultation skills to work in partnership with patients to ensure they use their medicines effectively.

As determined by the PCN, support medication reviews and medicines reconciliation for new care home patients and synchronizing medicines for patient transfers between care settings, linking with local community pharmacies

Support the Clinical Pharmacist in Structure Medication Reviews (SMR) i.e. organise necessary monitoring tests prior to SMR

Provide expertise to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities.

Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients. Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing locally.

Technical and Administrative

Support the PCN multi-disciplinary team to ensure efficient medicines optimization processes are being followed.

Implement efficient ordering and return processes and reducing medication wastage.

Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service

(EPS).

Promotion of Electronic Repeat Dispensing (eRD) and online ordering

Develop relationships with other pharmacy professionals and members of the multi-disciplinary team to support integration across health and social care including primary care, community pharmacy, secondary care and mental health.

Support practice reception teams in streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests.

Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings.

Support the PCN to deliver on QIPP agenda, QOF and locally commissioned enhanced services

Support the PCN in reviewing and developing practice policies for CQC requirements

Nov 2023

Peoples Health Partnership Primary Care Network

General

The postholder will:

Develop a culture that promotes equality and values diversity. The postholder must be aware of and committed to the Equality and Diversity policies of the

PCN and comply with all the requirements of these policies and actively promote Equality and Diversity issues relevant to the post.

Ensure the principles of openness, transparency and duty of candor are observed and upheld in all working practices.

The post holder will have, or acquire through training provided by the organization, the appropriate level of safeguarding and knowledge, skills and practice required for the post and be aware of and comply with the organizations safeguarding protection policies and procedures.

Ensure that any infection prevention and control issues are reported to the line manager/Infection Prevention and Control

Must always comply with the Health and Safety policies, in particular following safe working procedures and reporting incidents using the organisations

Incident Reporting Systems

Comply with the Data Protection Act (2018) and the Access to Health Records Act (1990).

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting

them in a way that is consistent with practice procedures and policies, and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner that is welcoming to and of the individual is nonjudgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development:

The post-holder will participate in any training program implemented by the practice as part of this employment, with such training to include:

o Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

o Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Nov 2023

Peoples Health Partnership Primary Care Network

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Person Specification

Qualifications

Essential

• Completion BTEC/NVQ Level 3 or equivalent in
• pharmaceutical sciences and registration with
• the General Pharmaceutical Council.
• Demonstrates and understanding of, and
• conforms to, relevant standards of practice.
• Follows professional and organisational
• policies/procedures relating to performance management
• Mandatory registration with the General Pharmaceutical Council

Desirable

• Clinical Diploma

Experience

Essential

• Experience of working in Primary Care

Desirable

• Experience of a Pharmacy Technician role in Primary Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

DR CHITRE & DR DASARI’S SURGERY

Address

168 Hamstead Road

Handsworth

Birmingham

West Midlands

B20 2QR

Employer's website

https://www.drchitressurgery.nhs.uk/ (Opens in a new tab)