Medical Receptionist

Job summary

We are looking for a motivated enthusiastic medical receptionist to join our reception team, due to a retirement. Contracted hours would be 26 hours per week - (set hours Tues to Thurs) plus the option of additional hours to cover staff absences.

Main duties of the job

Main duties are - meeting and greeting patients, booking patients in from triage, answering the telephone , processing prescription requests, registering new patients, deducting patients. The role includes a variety of admin tasks.

About us

There are four partners at the practice. Dr Navroop Shergill, who is Senior Partner, Dr Matthew Fisher, Dr Jane Buck and Dr Vicki Cooney. We currently have three salaried doctors: Dr Majidah Ali, Dr Tanya Paulose and Dr Moe Moe Thu. Garden Lane is a training practice.

We have 4 Nurse Practitioners, a Practice nurse, a General Practice Assistant, a health-care assistant and a phlebotomist.

The practice is rated as Good by the Care Quality Commission and we take pride in delivering quality care to our patients.

We have several staff employed by the Primary Care Network. These include: pharmacy technician, pharmacist, social prescribers, care co-ordinator, dietitian, social prescribers, phlebotomist and health and well-being coaches.

The administration team is headed by our Business Director, Hayley Brassington, who oversees the organisation of the medical centre and strategic management of the business. Day to day management of the practice is led by the management support team: Administration Service Manager, Business Support Manager and Executive Support Assistant, with a large admin team.

The practice operates using the EMIS web computer system for all consultations and appointments and Docman 10 for document management. We have a Cloud-based telephone system. We operate a triage system for on the day appointments using Patchs On-line Questionnaires.