Job summary
This is a unique role for someone who is happy to be to help and support the whole team with IT issues and systems training yet happy to work on their own processing data, updating websites or developing systems. You will need to be a confident communicator at all levels and happy to problem solve as no two days are the same. Your door will always be open!
We are looking for someone who is willing to commit to full time hours but happy to condense over 4 days but the day off must fit in with the business and is likely to be midweek - Tues/Wed potentially.
If you have worked in a GP practice and have an understanding of systems we use this would be a great advantage but is not essential. You do need to be able to learn as you go and be able to use, develop and create spreadsheets as well as help develop our clinical systems and phone system. You will be involved in the monthly financial claims process and we would expect you to come up with ideas of how we can improve processes and get involved in project and audit work.
You will need IT problem solving skills to act as the main point of contact to fix / install computer hardware (printers etc) and resolve software issues on site, communicating with IT support teams where a fix is not possible on site. You will be required to travel between sites as required so a car is essential and business mileage will be paid.
We are a busy, friendly training practice based in South Leeds, in modern purpose built premises with 10 GP Partners.
Main duties of the job
Troubleshoot IT problems and identify solutions. Where appropriate, report IT faults to the helpdesk and follow-up until resolved
Ensuring clinical rotas are maintained on SYS1 inline with agreed patterns paying attention to detail to ensure efficient use of rooms and locations.
Update and develop SystmOne Templates, for clinicians to ensure that recording of patient information is consistent using the same Read Codes
Completing adhoc searches, audits and recalls as required by the doctors, nurses and managers
Carry out data extraction to help maximise income. Process claims to ensure income streams from Local Enhanced Services and Directed Enhanced services are received, including stock reconciliation (eg. PPA Claims)
Monitor the numbers of patient missed appointments and produce monthly management information.
Identifying appropriate cohorts of patients for recalls and vaccination programmes
Support the clinical staff in maintaining disease registers to meet the requirements of the Quality Outcome Frameworks
Help maintain the practice Website, leaflets and any other platforms they have a presence.
Set up and maintain new users according to Practice protocols, ensuring they have access to required applications: AccuRx, Smartcards, E-mail, Windows, Lexacom, ICE etc to support their role
Provide SystmOne induction training when required to team members appropriate to their role and help cascade training on system updates generally.
About us
The practice is committed to the development of all staff and both you and the role will be developed to reach maximum potential.
Job description
Job responsibilities
Job
Summary
Works closely with the operations, business and nurse managers to maintain
and improve quality of data to ensure effective services are delivered. Ensuring
cohorts of patients are identified accurately to inform reports and audits to improve
patient care and maximise income streams.
Demonstrate skills in computer technology and software systems
used in General Practice. Ensuring that team members have access to correct
software appropriate to their roles, offering a solutions focused approach to
support the team with IT problems and escalating issues that cannot be solved
locally to the Primary Care IT provider.
EXAMPLE
DUTIES AND RESPONSIBILITIES
Data
Quality Administration
·
Updating SystmOne Templates, for clinicians to ensure that
recording of patient information is consistent using the same Read Codes
·
Develop templates, using Read Codes for the purpose of extracting
data for the use of audits
·
Ensure the efficient running of the practice medical records
system, completing adhoc searches, audits and recalls as required by the
doctors, nurses and manager
·
Ensure clinical systems are set up to comply with technical
requirements to enable accurate data extraction to maximise income. Facilitate
claims to ensure income streams from Local Enhanced Services and Directed Enhanced
services are received, including stock reconciliation (eg. PPA Claims)
·
Identifying appropriate cohorts of patients for recalls for the practice
annual Flu Vaccination Programme
·
Complete audits and searches to produce reports identifying
cohorts of patients requiring recalls for Chronic Disease
·
Support the clinical staff in maintaining disease registers to
required Quality Outcome Frameworks
Technology
·
Keep abreast of SystmOne changes and upgrades and inform
management as necessary
·
Support the Administration Department Team Leader to resolve any
transmission issues with the electronic links
·
Set up and maintain new users according to Practice protocol, ensuring
they have access to required applications: AccuRx, Smartcards, E-mail, Windows,
Lexacom, ICE to support their role
·
Provide SystmOne induction training when required to team members
appropriate to their role
·
Troubleshoot IT problems and identify solutions.
·
Where appropriate, report IT faults to the helpdesk and follow-up
until resolved
This is not a comprehensive definition of the post. The post
holder will be expected to undertake any work that comes within the remit of
the posts purpose. The job description will be kept under review and may be
changed according to Practice requirements. Discussion on any major changes
will be held with the post holder.
Job description
Job responsibilities
Job
Summary
Works closely with the operations, business and nurse managers to maintain
and improve quality of data to ensure effective services are delivered. Ensuring
cohorts of patients are identified accurately to inform reports and audits to improve
patient care and maximise income streams.
Demonstrate skills in computer technology and software systems
used in General Practice. Ensuring that team members have access to correct
software appropriate to their roles, offering a solutions focused approach to
support the team with IT problems and escalating issues that cannot be solved
locally to the Primary Care IT provider.
EXAMPLE
DUTIES AND RESPONSIBILITIES
Data
Quality Administration
·
Updating SystmOne Templates, for clinicians to ensure that
recording of patient information is consistent using the same Read Codes
·
Develop templates, using Read Codes for the purpose of extracting
data for the use of audits
·
Ensure the efficient running of the practice medical records
system, completing adhoc searches, audits and recalls as required by the
doctors, nurses and manager
·
Ensure clinical systems are set up to comply with technical
requirements to enable accurate data extraction to maximise income. Facilitate
claims to ensure income streams from Local Enhanced Services and Directed Enhanced
services are received, including stock reconciliation (eg. PPA Claims)
·
Identifying appropriate cohorts of patients for recalls for the practice
annual Flu Vaccination Programme
·
Complete audits and searches to produce reports identifying
cohorts of patients requiring recalls for Chronic Disease
·
Support the clinical staff in maintaining disease registers to
required Quality Outcome Frameworks
Technology
·
Keep abreast of SystmOne changes and upgrades and inform
management as necessary
·
Support the Administration Department Team Leader to resolve any
transmission issues with the electronic links
·
Set up and maintain new users according to Practice protocol, ensuring
they have access to required applications: AccuRx, Smartcards, E-mail, Windows,
Lexacom, ICE to support their role
·
Provide SystmOne induction training when required to team members
appropriate to their role
·
Troubleshoot IT problems and identify solutions.
·
Where appropriate, report IT faults to the helpdesk and follow-up
until resolved
This is not a comprehensive definition of the post. The post
holder will be expected to undertake any work that comes within the remit of
the posts purpose. The job description will be kept under review and may be
changed according to Practice requirements. Discussion on any major changes
will be held with the post holder.
Person Specification
Qualifications
Essential
- GSCE passes as a min in Maths and English
Desirable
- Excellent Microsoft Office skills - particularly the use of spreadsheets and the use of formulas
- General IT trouble shooting skills - hardware and software
- Excellent communication skills - oral and written
Person Specification
Qualifications
Essential
- GSCE passes as a min in Maths and English
Desirable
- Excellent Microsoft Office skills - particularly the use of spreadsheets and the use of formulas
- General IT trouble shooting skills - hardware and software
- Excellent communication skills - oral and written