Job responsibilities
The post holder will be responsible for providing administrative and clinical support to the whole clinical team, and the nursing team in particular, to promote and maintain the highest standard of care for patients. The post holder will carry out agreed duties supervised by the Lead Nurse, ensuring that they do not carry out any duty or task for which they not possess the necessary knowledge and or skill.
Main duties of the job
- Phlebotomy performing blood draws for diagnostic testing.
- NHS Health Checks Conducting routine health assessments to evaluate patient well-being.
- Health Promotion discussing lifestyle factors, raising awareness of well-being, and supporting initiatives such as Smoking Cessation and Weight Management.
- Basic Observations Recording blood pressure, height, weight, temperature, and pulse.
- Long-Term Condition Monitoring Carrying out disease management checks and escalating concerns as needed.
- Vaccinations & Injections administering flu jabs, B12 injections, etc.
- Wound Care Assisting with basic wound care, suture removal, and clip removal under nurse supervision.
- Diagnostic Tests Performing ECGs and Ambulatory Blood Pressure Monitoring (ABPM).
- Chaperoning providing support during examinations and procedures.
- Sample Management Processing and handling laboratory samples requested by GPs/nurses.
- Clinical Preparation Ensuring equipment and environments are ready before and after patient care.
- Health Campaigns Supporting flu clinics and other initiatives in collaboration with the Lead Nurse.
- Appointment Coordination contacting eligible patients to schedule routine smears, immunisations, and NHS Health Checks.
- Data Collection Assisting in gathering and organising health-related data.
- Stock Management Ordering clinical supplies and maintaining inventory control.
Personal qualities:
- Highly motivated and passionate about patient care
- Excellent communication skills
- Polite, calm and approachable
- Able to deal with difficult situations
- Team player
We offer:
- Competitive salary and conditions
- Indemnity scheme
- Support for your professional development
- NHS pension scheme
- Friendly practice team
- Practice events
- Free on-site parking
- NHS store discounts
- 33 days holiday a year (including bank holidays) for full-time staff
- Annual pay review for all staff
- A comprehensive induction programme
- Continuous training and development
- Weekly clinical team meetings & 4 Annual Practice Learning Events.
- A range of other exciting employee benefits such as employee well-being services
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly
Equality and Diversity
The post-holder will support the equality, diversity, and rights of patients, carers, and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs, and beliefs of patients, carers, and colleagues
Personal/Professional development
- The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Confidentiality
In the course of seeking treatment patients entrust us with or allow us to gather sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers, or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions
*Please note that we hold the right to close this vacancy early if a suitable candidate is appointed. This position is subject to an enhanced DBS check. Please note, you need to be authorised to work in the UK as we unfortunately cannot provide sponsorship.*
