Medical Receptionist Extended Access

Job summary

Hereford Medical Group is pleased to be extending its access to its registered patients by offering additional appointments during weekday evenings (18:30 to 20:00) and Saturdays (09:00 to 17:00).

We are looking from people who would like to join our medical receptionists team and support the extended hours. Shifts would typically be 18:15 to 20:15 weekday evenings and 9:00 to 17:00 Saturdays.

Enhanced pay will apply with 1.5 x the agreed rate after 19:00hrs and for Saturday working.

There is some flexibility in how shifts can be arranged across the month for example, one or two Saturdays or a small number of evening shifts but applicants should be able to commit to a regular schedule.

You will be working as part of a small, supportive team delivering services from our purpose-built site, with guidance from a dedicated service lead.

Please contact HWICB.HMG.HumanResources@nhs.net for any queries

We may close this advert early if sufficient applications are received.

Main duties of the job

The Medical Receptionist Extended Access delivers a professional, friendly front of house service, directing patients to the right care, booking appointments, managing enquiries, and processing online forms. The role ensures smooth reception operations, accurate communication via phone and digital systems, and adherence to confidentiality, protocols, and patient service standards.

About us

Hereford Medical Group is a large, welcoming General Practice operating across four sites in and around Hereford City. Our main hub is a modern, purposebuilt practice located in the centre of Hereford, close to the train station. We are a peoplecentred organisation, caring for approximately 49,000 patients and employing around 180 permanent staff, alongside a range of trainees.

We place great value on our team and offer a comprehensive range of employee benefits, including:

• 2530 days annual leave (plus bank holidays), dependent on length of service (pro rata for parttime staff)
• Onsite Occupational Health services and support
• Cycle to Work Scheme
• Generous NHS Pension Scheme with a 14.38% employer contribution
• Specsavers eVoucher (one per year)
• Access to the Blue Light Card discount scheme

Our mission is to provide highquality, compassionate primary care to our community.

Employer details

Employer name

Hereford Medical Group

Address

Station Medical Centre

Station Approach

Hereford

HR1 1BB

Employer's website

https://www.herefordmedicalgroup.co.uk/ (Opens in a new tab)

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Employer details

Employer name

Hereford Medical Group

Address

Station Medical Centre

Station Approach

Hereford

HR1 1BB

Employer's website

https://www.herefordmedicalgroup.co.uk/ (Opens in a new tab)

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