Hereford Medical Group

Rota Co-Ordinator

The closing date is 17 February 2026

Job summary

We are looking for a highly organised and proactive Rota Coordinator to join our team and play a key role in ensuring the smooth and efficient running of the practice. This is a part-time 16 hours position and is central to supporting high quality patient care by planning, maintaining and updating clinical and nonclinical rotas across HMG systems.

The ideal candidate will bring strong administrative skills, excellent attention to detail and the ability to manage multiple priorities in a fast paced environment. Experience using EMIS would be a significant advantage, helping you to navigate our systems confidently from day one. You will be motivated, dynamic and able to communicate effectively with colleagues, clinicians and external partners, while remaining calm and solution focused under pressure.

In this role, you will ensure rotas are kept accurate and up to date, highlight staffing gaps, record absences, action changes, and support the wider team by maintaining clear communication and following established procedures.

This is a great opportunity for someone who enjoys working collaboratively, thrives on organisation and wants to make a meaningful contribution to the delivery of excellent patient care.

Working Rota (16 Hours)

  • Monday Day Off
  • Tuesday 07:30 - 12:00, 13:00 - 16:30 (8 Hours)
  • Wednesday Day Off
  • Thursday 07:30 - 12:00, 13:00 - 16:30 (8 Hours)
  • Friday Day Off

Main duties of the job

  • Ensure rotas are up to date and accurate.
  • Maintain 6 weeks of rota on system.
  • Flag staffing shortages or areas of concern to Senior Rota Co-ordinator (in SRC absence Rota Implementation Officer).
  • Record staff absences and notify appropriate Managers/Supervisors
  • To action any changes to rotas as required by Rota Implementation Officer/Operations Manager.
  • To complete organisational tasks
  • Work to Standard Operating procedures
  • Communicate with outside agencies for planning
  • To action e-mails
  • To ensure rotas maintain the principle of equity and fairness of workload undertaken across all areas.

About us

Hereford Medical Group is a large General Practice Surgery providing care for patients living in and around Hereford City. We work across 4 sites with our primary site being a newly purpose built surgery located in Hereford.

We are a people centered organisation, caring for a population of approximately 49,000 patients and employing approximately 180 permanent staff in addition to trainees. We place great value on our staff and offer the NHS Pension Scheme, on-site Occupational Health Services and competitive terms of employment. We offer internal promotion for vacancies and support learning opportunities.

Our mission is provide highly quality and compassionate primary care.

Details

Date posted

03 February 2026

Pay scheme

Other

Salary

£12.21 to £12.60 an hour £12.21 per hour, rising to £12.60 after a probation period.

Contract

Permanent

Working pattern

Part-time

Reference number

A0871-26-0001

Job locations

Station Medical Centre

Station Approach

Hereford

HR1 1BB


Job description

Job responsibilities

Please see the attached Job Description and Person Specification for further information regarding this role. If you have any further questions or wish to arrange an informal discussion regarding this role, please don't hesitate to get in touch.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for further information regarding this role. If you have any further questions or wish to arrange an informal discussion regarding this role, please don't hesitate to get in touch.

Person Specification

Qualifications

Essential

  • A good standard of general education, including:
  • English and Maths at GCSE level or equivalent.
  • A demonstrable commitment to professional development
  • European Computer Driving Licence (ECDL) or equivalent experience

Desirable

  • European Computer Driving Licence (ECDL) or equivalent experience

Experience

Essential

  • Experience of dealing with the public/patients
  • Experience of working with computer packages
  • Administrator experience in an office environment

Desirable

  • Experience of EMIS clinical system
  • Experience of working in a GP practice or other primary care environment.
  • Experience of telephone call handling

Qualities/ Attributes

Essential

  • An understanding, acceptance and adherence to the need for strict confidentiality
  • Ability to use own judgement, resourcefulness and common sense
  • Good attention to detail
  • Ability to work as part of an integrated multi-skilled team
  • Pleasant and articulate
  • Able to work under pressure
  • Able to work in a changing environment

Knowledge/Skills

Essential

  • Excellent communication skills
  • Ability to work without direct supervision and determine own workload priorities
Person Specification

Qualifications

Essential

  • A good standard of general education, including:
  • English and Maths at GCSE level or equivalent.
  • A demonstrable commitment to professional development
  • European Computer Driving Licence (ECDL) or equivalent experience

Desirable

  • European Computer Driving Licence (ECDL) or equivalent experience

Experience

Essential

  • Experience of dealing with the public/patients
  • Experience of working with computer packages
  • Administrator experience in an office environment

Desirable

  • Experience of EMIS clinical system
  • Experience of working in a GP practice or other primary care environment.
  • Experience of telephone call handling

Qualities/ Attributes

Essential

  • An understanding, acceptance and adherence to the need for strict confidentiality
  • Ability to use own judgement, resourcefulness and common sense
  • Good attention to detail
  • Ability to work as part of an integrated multi-skilled team
  • Pleasant and articulate
  • Able to work under pressure
  • Able to work in a changing environment

Knowledge/Skills

Essential

  • Excellent communication skills
  • Ability to work without direct supervision and determine own workload priorities

Employer details

Employer name

Hereford Medical Group

Address

Station Medical Centre

Station Approach

Hereford

HR1 1BB


Employer's website

https://www.herefordmedicalgroup.co.uk/ (Opens in a new tab)


Employer details

Employer name

Hereford Medical Group

Address

Station Medical Centre

Station Approach

Hereford

HR1 1BB


Employer's website

https://www.herefordmedicalgroup.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Recruitment and HR Advisor

Adi Fatiaki

hwicb.hmg.humanresources@nhs.net

01432806817

Details

Date posted

03 February 2026

Pay scheme

Other

Salary

£12.21 to £12.60 an hour £12.21 per hour, rising to £12.60 after a probation period.

Contract

Permanent

Working pattern

Part-time

Reference number

A0871-26-0001

Job locations

Station Medical Centre

Station Approach

Hereford

HR1 1BB


Supporting documents

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