Medical Administrator

Job summary

We are looking for a candidate to work full time (37.5 hours, Monday-Friday) and support our Administration team, based at Station Medical Centre.

The applicant will need to have a keen eye for detail, ability to work to process, complete work efficiently and within KPIs, possess a good telephone manor, have good communication skills, and be a team player who can also work well independently.

Working Hours : 37.5 Hours

• Monday 09:30 - 13:30 |1 Hr Lunch | 14:30 - 18:00
• Tuesday 08:00 - 12:00 |1 HrLunch | 13:00 - 16:30
• Wednesday 08:00 - 12:00 |1 HrLunch | 13:00 - 16:30
• Thursday 09:00 - 13:00 |1 HrLunch | 14:00 - 17:30
• Friday 09:30 - 13:30 |1 HrLunch | 14:30 - 18:00

Main duties of the job

Job Summary:

• Ensure that all contacts from patients and third parties, over the telephone and electronically, are greeted in a friendly helpful manner and handled courteously, efficiently and confidentially at all times.
• Ensure that all requests and enquiries are handled courteously, efficiently and in line with practice policies and procedures.
• Ensure that the filing and recording of patient information both electronic and manual is promptly handled with care and in line with practice policies and procedures.
• Help to ensure that the surgery premises are kept safe and tidy at all times.
• Support the clinicians in their role.
• Alert a supervisor or manager to any problems or concerns from staff or patients when necessary.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

About us

Overview of your organisation

Hereford Medical Group is a large General Practice Surgery providing care for patients living in and around Hereford City. We work across 5 sites with our primary site being a newly purpose built surgery located in Hereford.

We are a people centered organisation, caring for a population of approximately 49,000 patients and employing approximately 180 permanent staff in addition to trainees.

We place great value on our staff and offer many employee benefits, such as:

• 25 to 30 days annual leave entitlement in addition to bank holidays, depending on service (pro rata for part-time staff).
• On-site Occupational Health Services and support.
• Cycle to Work Scheme
• Access to a generous NHS pension scheme with 14.38% employer contribution.
• Specsavers eVoucher once per year
• Access to the Blue Light extensive discount scheme.

Our mission is provide highly quality and compassionate primary care.

Employer details

Employer name

Hereford Medical Group

Address

Station Medical Centre

Station Approach

Hereford

HR1 1BB

Employer's website

https://www.herefordmedicalgroup.co.uk/ (Opens in a new tab)

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Employer details

Employer name

Hereford Medical Group

Address

Station Medical Centre

Station Approach

Hereford

HR1 1BB

Employer's website

https://www.herefordmedicalgroup.co.uk/ (Opens in a new tab)

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