Secretarial Administrator

Hereford Medical Group

Information:

This job is now closed

Job summary

We are looking for a candidate to work full time (37.5 hours, Monday-Friday) and support our secretarial team, based at Quay House Medical Centre.

The applicant will need to have a keen eye for detail, ability to work to process, complete work efficiently and within KPIs, possess a good telephone manor,have good communication skills, and be a team player who can also work well independently.

Working Hours : 37.5 Hours

  • Monsay 10:00 - 14:00 | 30 mins Lunch | 14:30 - 18:00
  • Tuesday 09:00 - 13:00 | 30 mins Lunch | 13:30 - 17:00
  • Wednesday09:00 - 13:00 | 30 mins Lunch | 13:30 - 17:00
  • Thursday09:00 - 13:00 | 30 mins Lunch | 13:30 - 17:00
  • Friday10:00 - 14:00 | 30 mins Lunch | 14:30 - 18:00

Main duties of the job

The role of the Secretarial Administrator is to support the secretarial team by completing the less complex tasks, which would include:

  • Co-ordinate and work up SARS requests, confirm verification in place, on spreadsheet for processing and process using IGPR software under supervision of secretarial team
  • SBAR and District Nurse Communications
  • Docman Tasks ie sending patient summaries
  • Diabetic Specialist Nurse Referrals
  • E-mail Monitoring : Sorting and actioning information request e-mails
  • Managing telephone enquiries
  • Scanning notes for reports/SARS for notes filed at QHMC
  • Raising invoices
  • Physio referrals
  • Basic paperwork
  • Emis tasks
  • Diabetes Prevention Referrals
  • Queries re waiting times
  • Healthy lifestyle Referrals
  • Falls clinic Referrals
  • Semen Analysis
  • Choose & Book worklist
  • Pull notes for deductions /SARS
  • Department of Works and Pensions Reports

  • LG Notes management at QH

Scan documents, taking account of colour, paper size, and multi-paged documents, into patients notes and workflow accurately and correctly

  • Code range of clinical details into notes in line with agreed protocols/procedures

Send letters to patients for follow up appointments as necessary (e.g. contraception, TOP etc) using relevant templates

About us

Hereford Medical Group is a large General Practice Surgery providing care for patients living in and around Hereford City. We work across 5 sites with our primary site being a newly purpose built surgery located in Hereford.

We are a people centered organisation, caring for a population of approximately 49,000 patients and employing approximately 180 permanent staff in addition to trainees.

We place great value on our staff and offer many employee benefits, such as:

  • 25 to 30 days annual leave entitlement in addition to bank holidays, depending on service (pro rata for part-time staff).
  • On-site Occupational Health Services and support.
  • Cycle to Work Scheme
  • Access to a generous NHS pension scheme with 14.38% employer contribution.
  • Specsavers eVoucher once per year
  • Access to the Blue Light extensive discount scheme.

Our mission is provide highly quality and compassionate primary care.

Date posted

01 August 2024

Pay scheme

Other

Salary

£22,369.35 to £23,464.35 a year £11.44 per hour, rising to £12.00 after a probation period.

Contract

Permanent

Working pattern

Full-time

Reference number

A0871-24-0021

Job locations

Quay House Medical Centre

100 Westfaling Street

Hereford

HR4 0JF


Job description

Job responsibilities

Please see the attached Job Description and Person Specification for further information regarding this role. If you have any further questions or wish to arrange an informal discussion regarding this role, please don't hesitate to get in touch.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for further information regarding this role. If you have any further questions or wish to arrange an informal discussion regarding this role, please don't hesitate to get in touch.

Person Specification

Qualifications

Essential

  • A good standard of general education, including:
  • English and Maths at GCSE level or equivalent.
  • A demonstrable commitment to professional development

Desirable

  • European Computer Driving Licence (ECDL)

Experience

Essential

  • Experience of dealing with medical paperwork
  • Experience of working with computer packages

Desirable

  • Experience of EMIS clinical system
  • Experience of working in a GP practice or other primary care environment.
  • Experience of working in a public reception environment
  • Experience of telephone switchboard operation

Qualities/Attributes

Essential

  • An understanding, acceptance and adherence to the need for strict confidentiality
  • Ability to use own judgement, resourcefulness and common sense
  • Ability to work as part of an integrated multi-skilled team
  • Pleasant and articulate
  • Able to work under pressure
  • Able to work in a changing environment
  • Able to use own initiative
  • Attention to detail

Desirable

  • Leadership and management

Knowledge/Skills

Essential

  • Excellent communication skills
  • Ability to work without direct supervision and determine own workload priorities

Other

Essential

  • Flexibility of working hours/ able to work at the desired times and HMG locations

Desirable

  • Experience of Primary Care
Person Specification

Qualifications

Essential

  • A good standard of general education, including:
  • English and Maths at GCSE level or equivalent.
  • A demonstrable commitment to professional development

Desirable

  • European Computer Driving Licence (ECDL)

Experience

Essential

  • Experience of dealing with medical paperwork
  • Experience of working with computer packages

Desirable

  • Experience of EMIS clinical system
  • Experience of working in a GP practice or other primary care environment.
  • Experience of working in a public reception environment
  • Experience of telephone switchboard operation

Qualities/Attributes

Essential

  • An understanding, acceptance and adherence to the need for strict confidentiality
  • Ability to use own judgement, resourcefulness and common sense
  • Ability to work as part of an integrated multi-skilled team
  • Pleasant and articulate
  • Able to work under pressure
  • Able to work in a changing environment
  • Able to use own initiative
  • Attention to detail

Desirable

  • Leadership and management

Knowledge/Skills

Essential

  • Excellent communication skills
  • Ability to work without direct supervision and determine own workload priorities

Other

Essential

  • Flexibility of working hours/ able to work at the desired times and HMG locations

Desirable

  • Experience of Primary Care

Employer details

Employer name

Hereford Medical Group

Address

Quay House Medical Centre

100 Westfaling Street

Hereford

HR4 0JF


Employer's website

https://www.herefordmedicalgroup.co.uk/ (Opens in a new tab)


Employer details

Employer name

Hereford Medical Group

Address

Quay House Medical Centre

100 Westfaling Street

Hereford

HR4 0JF


Employer's website

https://www.herefordmedicalgroup.co.uk/ (Opens in a new tab)


For questions about the job, contact:

Recruitment and HR Advisor

Adi Fatiaki

hmg.humanresources@nhs.net

01432806817

Date posted

01 August 2024

Pay scheme

Other

Salary

£22,369.35 to £23,464.35 a year £11.44 per hour, rising to £12.00 after a probation period.

Contract

Permanent

Working pattern

Full-time

Reference number

A0871-24-0021

Job locations

Quay House Medical Centre

100 Westfaling Street

Hereford

HR4 0JF


Supporting documents

Privacy notice

Hereford Medical Group's privacy notice (opens in a new tab)